Hall Acura Virginia Beach - Service Center

Acura service Excellent and friendly people go out of there way to accommodate you every thing is done in a timely manner thanks for having these great service peop Excellent and friendly people go out of there way to accommodate you every thing is done in a timely manner thanks for having these great service people around More

Joe McCann, Service Rep, provided excellent service! Joe offered us excellent service when we brought in our 2014 RDX for warranty repairs. While it was a complex diagnostic challenge, we appreciated Jo Joe offered us excellent service when we brought in our 2014 RDX for warranty repairs. While it was a complex diagnostic challenge, we appreciated Joe’s professionalism, courtesy, and willingness to go above and beyond in providing customer satisfaction. A BIG “THANK YOU” to Joe, Dan Bruner, Service Manager, and Jason, lead mechanic for your good will and service! More

Window trim replacement Great service. I had to replace driver rear door-window trim. It was out of warranty, but Brian has arranged a "good-will" no cost replacement. Overal Great service. I had to replace driver rear door-window trim. It was out of warranty, but Brian has arranged a "good-will" no cost replacement. Overall I like this dealership, good service always since I have purchased and owned my 2014 Acura MDX. More

Excellent service Cannot say enough good things. Service always prompt reliable and thorough. Very friendly and courteous staff. I would strongly recommend for servic Cannot say enough good things. Service always prompt reliable and thorough. Very friendly and courteous staff. I would strongly recommend for service on all occasions. More

A long way from home 🏡 I just want to give a warm thank you to Dan & Mallory For one of the best outstanding customer service anyone could ever have away from home. This i I just want to give a warm thank you to Dan & Mallory For one of the best outstanding customer service anyone could ever have away from home. This is one dealership that treat you like family and really mean it. So if anyone ever asked me where would you go to buy a car where would you get your car service I would tell them HALL dealership. ???????????????????? V/R Angel Goodwin Fort Dix NJ More

Mark Stonis-Hall Acura Recently I had a question about the future service needs for our new Acura and stopped by the dealership to inquire. Immediately Mark Stonis approache Recently I had a question about the future service needs for our new Acura and stopped by the dealership to inquire. Immediately Mark Stonis approached me and asked if he could assist. He was very professional and promptly provided the information I requested. His customer service skills are impressive. He is an outstanding representative for Hall Acura! For sales and service I highly recommend Hall Acura Virginia Beach! More

Krystal Fusion application Had Krystal Fusion windshield treatment applied on my new 2017 Toyota Tacoma . Best windshield treatment on the market. Hall Acura's service is fast, Had Krystal Fusion windshield treatment applied on my new 2017 Toyota Tacoma . Best windshield treatment on the market. Hall Acura's service is fast, courteous, accommodating and very professional. In and out within an hour. Recommend their services without reservation. More

Great Service Dept!! Dependable & They Go ABOVE & BEYOND! I have been a Hall customer since I purchased by CRV many years ago; and I am never disappointed by the Service Dept. Adam Jones is my Service Consul I have been a Hall customer since I purchased by CRV many years ago; and I am never disappointed by the Service Dept. Adam Jones is my Service Consultant & he makes sure I know what my CRV needs to run in top condition but he doesn't push - he advises. I drop off the car & they give me a ride back in their Shuttle, and then they pick me up when the car is ready. I recently had it in for regularly-scheduled oil change etc.and when I was ready to pickup, I couldn't reach them -their phone system wasn't working properly, but Adam didn't waiver he made sure my car was ready when we'd discussed. When I got there - it was done! He explains what needs to be done BEFORE they do it and ONLY if I authorize it! He also went above & beyond for me to repair an extra item that was more for convenience to me than a repair- but I really appreciated it! Thank you! More

Excellent Experience!!! Ken was professional, knowledgeable and extremely easy to work with. This was a great car buying experience. I recommend Hall Acura to all my family a Ken was professional, knowledgeable and extremely easy to work with. This was a great car buying experience. I recommend Hall Acura to all my family and friends or anyone looking to purchase their dream vehicle. More

TERRIBLE CUSTOMER SERVICE Terrible customer service from service manager Dan Bruner regarding loaner vehicle for recall on airbags. I DO NOT recommend this dealership. GO SOMEW Terrible customer service from service manager Dan Bruner regarding loaner vehicle for recall on airbags. I DO NOT recommend this dealership. GO SOMEWHERE ELSE! Inconveniencing paying customers regarding their safety is bad enough, but a bad attitude along with that has just lost ACURA a loyal customer. More