Hall Acura Virginia Beach - Service Center

Customer Service/ Service Customer Service is great, Great lodge ( waiting area ) can never get bored, TV’s can get you entertained Coffee fresh and pastries available for b Customer Service is great, Great lodge ( waiting area ) can never get bored, TV’s can get you entertained Coffee fresh and pastries available for breakfast More

Oil change Came in on for a wal in appoitmebt and got right in. Awesome customer service!!! Prompt and always great work. Will return for all future services wit Came in on for a wal in appoitmebt and got right in. Awesome customer service!!! Prompt and always great work. Will return for all future services with Hall Acura. More

Service department Great service department. Brian goes the extra mile to help meet our service needs. We are always greeted with a handshake and a smile. There are alwa Great service department. Brian goes the extra mile to help meet our service needs. We are always greeted with a handshake and a smile. There are always appointments available that fit our schedule. More

Customer service Mr. Brian Thompson and his staff of mechanics are top-notch . His customer service ability should never go unnoticed , as a matter fact he should be t Mr. Brian Thompson and his staff of mechanics are top-notch . His customer service ability should never go unnoticed , as a matter fact he should be teaching a course for other organizations to follow . I trust him with all of my vehicles .I have three vehicles I have a 2007 MDX Acura I have an 2001 F1 50 Harley Davison pick up and also have a 2012 Ford expedition and all vehicles are serviced at Hall Acura Virginia Beach .My Ford trucks used to be serviced at Beach Ford until I Had my wife’s MDX service at Hall Acura and that’s when I met Brian. We were so satisfied with the service, I asked Brian could he service my other vehicles. Last year I had to go to Beach Ford for a recall, I had the opportunity to talk to the general manager on duty that day I told her if I could I would take my vehicle to Hall Acura because of their customer service. Because I had been a loyal Beach Ford customer for over 20 years (2 Ford explorers, F1 50 Harley Davison and my expedition) After discussion on pass service issues that I had, she knew that I was not gonna come back to Beach Ford even with the discounts she offered. Finally , Beach Ford had great customer service, but somebody changed the way they used to do business, hopefully Hall Acura of Virginia beach won’t change. R/ Wilco Johnson More

Amazing service! Each time i come to get my car serviced Mallory knows my name and takes great care of me. If I’m told it’s an hour wait it’s always on time or early. Each time i come to get my car serviced Mallory knows my name and takes great care of me. If I’m told it’s an hour wait it’s always on time or early. Can’t beat the service! More

Car issues I bought my car there for a few issues....they were very helpful and took care of my issues...made it painless as possible...I never smiled in my life I bought my car there for a few issues....they were very helpful and took care of my issues...made it painless as possible...I never smiled in my life spending that kind of money...but it had to get done...and they did it right...even gave me a loaner vehicle.....I really appreciated it More

Great service I brought my MDX in for service and was quickly greeted by Brian Thompson. He was very friendly and courteous. My car was serviced and washed and was I brought my MDX in for service and was quickly greeted by Brian Thompson. He was very friendly and courteous. My car was serviced and washed and was ready before the promised time. Everyone at the dealership was very friendly. This was not my first visit and the prompt friendly way I was treated has been the same from Brian and his entire service team. A special thanks to Brian for making car maintenance easy and hassle free. More

Appreciates the customer From the moment I arrived, Marius was very eager to help and ensured me she would take care of my service visit. Her energy was contagious and very we From the moment I arrived, Marius was very eager to help and ensured me she would take care of my service visit. Her energy was contagious and very welcoming. I recommend everyone to come experience her care. More

Hall Accura, service department I’ve been bringing both my wife’s & my vehicles to Brian Thompson, @ Hall Accura for several years . I really appreciate the honesty that I get from I’ve been bringing both my wife’s & my vehicles to Brian Thompson, @ Hall Accura for several years . I really appreciate the honesty that I get from him. I feel safe having my family in my vehicles Whether it’s every day Use or family vacation, I feel 100% Comfortable.I would recommend their service department to anyone. Thank you for a great job! More

Outstanding. Everyone at the dealership was very courteous and helpful A special thanks to Brian Thompson for the great service that he and his team provided on Everyone at the dealership was very courteous and helpful A special thanks to Brian Thompson for the great service that he and his team provided on my visit. I recommend him to all my family and friends. Thanks again for the outstanding service. More