Hall Acura Virginia Beach - Service Center

Usual great service!! Just took my 2010 TL in for repair today. My service tech, Brian, always keeps me informed on what needs to be done or will need to be done. Always ex Just took my 2010 TL in for repair today. My service tech, Brian, always keeps me informed on what needs to be done or will need to be done. Always excellent work. Wouldn't take my car anywhere else. More

Pleasant First Visit Experience Mallory M. greeted me warmly and professionally, patiently answered my many questions, and quickly took my information to begin the servicing of my v Mallory M. greeted me warmly and professionally, patiently answered my many questions, and quickly took my information to begin the servicing of my vehicle. She escorted me to the waiting area, which was stocked with drinks and snacks. I waited a reasonable amount of time before Mallory came to tell me my car was ready, and explain all that was done to my car. I will return again. Thank you, Mallory. More

Professional and trustworthy I love the folk in the service department at Hall Acura. Dan Bruner, the service manager, is very customer service oriented. Marium treated me with I love the folk in the service department at Hall Acura. Dan Bruner, the service manager, is very customer service oriented. Marium treated me with a smile, expedited the check in process and I was out the door in minutes. Today I had two cars inspected in less than two hours. I dropped off dirty cars and picked up prrstine ones. Dan had provided exceptional service for my vehicles for over 20 years. What ever your make or model (I have a Lincoln and BMW), trust it to Hall Acura Service. More

Maintenance service visit Very accommodating when scheduling the appointment. Drop off process is very efficient. Brian always verifies the work needing to be performed and pro Very accommodating when scheduling the appointment. Drop off process is very efficient. Brian always verifies the work needing to be performed and provides a cost estimate. If any additional problems are found that is different from the estimate, he contacts me to let me determine if I want that work to be performed & provides the cost. I've been working with this dealership for a couple years now. Great customer service all around. More

Great service Brian at Hall Acura has been my service manager for years. Always fantastic communication, pleasant, efficient, super responsive. Makes the service ex Brian at Hall Acura has been my service manager for years. Always fantastic communication, pleasant, efficient, super responsive. Makes the service experience seamless and painless! More

Great!!!! Brian has always been so helpfull and cheerful doing it. In the 18 years plus, that I have been doing busness with Hall ACura I’ve had few issues. W Brian has always been so helpfull and cheerful doing it. In the 18 years plus, that I have been doing busness with Hall ACura I’ve had few issues. When there has been a problem, it was always solved to my satisfaction. I will continue using Halll Acura. More

Service The service department is great!! Brian always greets me with a smile and makes sure I understand whats being done on my ILX! Appointments are always The service department is great!! Brian always greets me with a smile and makes sure I understand whats being done on my ILX! Appointments are always convenient even with my hectic schedule! I would recommend Hall Acura Service and Brian anytime! More

Scheduled Maintenance Acura dealership has exceptional service! When I arrived for my 8:00 appointment I was immediately taken care of. Mallory Mault was kind and made me Acura dealership has exceptional service! When I arrived for my 8:00 appointment I was immediately taken care of. Mallory Mault was kind and made me feel welcomed. She made me understand the services that is needed in the future prompting me to be diligent about the safety of my family due to the upkeep of our vehicle. During my wait Mr. Donnie Howard assisted me with the information on the new MDX’s. More

Exceptional service Marium and Rare were so helpful when I took my vehicle to get serviced. Marium kept me informed on the status of my service and was very professional Marium and Rare were so helpful when I took my vehicle to get serviced. Marium kept me informed on the status of my service and was very professional. Rare and Marium were very knowledgeable when it came to my vehicle. More

VERY Welcoming Team No matter what I go in for, I am always welcomed and feel at home with the Hall Acura team!! Always courteous and very helpful... No matter what I go in for, I am always welcomed and feel at home with the Hall Acura team!! Always courteous and very helpful... More