Hall Acura Virginia Beach - Service Center

Service is great Very impressed by the service here. Easy to make an appointment online. Brian was great to work with. My car is not an Acura but I will continue to ha Very impressed by the service here. Easy to make an appointment online. Brian was great to work with. My car is not an Acura but I will continue to have it serviced at hall Acura. More

Awesome service! I can’t say enough about the customer service I receive from Brian every time I bring in my car. Appreciate the honesty and quick service. Mallory pit I can’t say enough about the customer service I receive from Brian every time I bring in my car. Appreciate the honesty and quick service. Mallory pitched in to help me get checked in this visit, as well. Excellent service from both employees! More

Service department was awesome I am from Richmond, Va and purchased my car from Crown Acura. I was in Va Beach for work when my car started making a strange noise at 4:45pm. I found I am from Richmond, Va and purchased my car from Crown Acura. I was in Va Beach for work when my car started making a strange noise at 4:45pm. I found the closest Acura dealership, which was Hall. Drove in at 5pm and told them about the noise. The sales manager came out, let me take a loaner for the evening and told me they would call first thing in the morning with an update. Being out of town, and there for a big presentation, this was extremely helpful to me. They helped me load all of my things into the loaner and off I went. The next morning, before 9am, I had a call letting me know what needed to be done. This group was efficient, courteous and had the wear with all to understand I needed a car. I can honestly say I never have felt this level of service where I purchased my car, so much so I thought I would never purchase another Acura. When I do, I will make the drive to Hall and they will have my business. More

Service Great and pleasant experience. The service person was very knowledgeable. I received a manifest of everything they inspected on my car. Great dealersh Great and pleasant experience. The service person was very knowledgeable. I received a manifest of everything they inspected on my car. Great dealership and environment. More

Fantastic service! Brian took great care of me- kept me informed, honest, friendly. Provided me with a beautiful mdx while I waited for brake work to be done on my car. Brian took great care of me- kept me informed, honest, friendly. Provided me with a beautiful mdx while I waited for brake work to be done on my car. My car was returned to me cleaned, vacuumed and in great shape. More

Outstanding Service Prompt, courteous, and outstanding describe my service experience at Hall Acura. After years of service on my TL, I now take my Accord there because t Prompt, courteous, and outstanding describe my service experience at Hall Acura. After years of service on my TL, I now take my Accord there because the service department treats my car and me very well. More

Great experience Took maybe an hour for the whole service and was very satisfied , and they cleaned and washed my car after the work was all done ! Took maybe an hour for the whole service and was very satisfied , and they cleaned and washed my car after the work was all done ! More

Unexpected tire replacement Mallory was awesome! She was very knowledgeable and helpful. Thanks for a great, stress-free experience! I would highly recommend Hall Acura in Virgi Mallory was awesome! She was very knowledgeable and helpful. Thanks for a great, stress-free experience! I would highly recommend Hall Acura in Virginia Beach More

Awesome service Awesome and knowledgeable service rep Mallory Mault. Knows her way around the car and able to help pinpoint possible problems and what their solutions Awesome and knowledgeable service rep Mallory Mault. Knows her way around the car and able to help pinpoint possible problems and what their solutions to resolve might be. More

Service department at Hall Acura Virginia Beach Brought my RDX into Hall Acura in Virginia Beach Virginial because a rodent ate the wires in my engine my service manager Miriam went above and beyond Brought my RDX into Hall Acura in Virginia Beach Virginial because a rodent ate the wires in my engine my service manager Miriam went above and beyond to help me with my insurance company. Got me in a loaner car and made it such a positive experience even the mechanics were sympathetic. Thanks again Hall Acura for turning a bad situation into a great experience.👍 More