Hall Acura Virginia Beach - Service Center

Needed an emergency replacement of a tire. I had a nail in the side wall of my tire. Due to it's location a repair could not be done. I called the service department at Hall where I purchased m I had a nail in the side wall of my tire. Due to it's location a repair could not be done. I called the service department at Hall where I purchased my vehicle to schedule an appointment. The service person at Hall Acura got me scheduled immediately had my tire in stock and the repair along with an oil change was done quickly . It was very valuable to me to be able to have this work done so fast and efficiently because I was driving around with nail in my tire which could have gone flat at any moment. More

My dealership I love this dealership! I’ve been a customer since 2007 and Brian have been my service advisor for a long time.He provided me with excellent customer I love this dealership! I’ve been a customer since 2007 and Brian have been my service advisor for a long time.He provided me with excellent customer service for over 10 years and I would recommend him to other customers. Mr. Bernard is also excellent he just sold me a 2012 Lexus and I would recommend him as well. Hall Acura Virginia Beach is #1!!!👍 More

Warranty work I had warranty work done on my Acura. As always my experience was a good one. I am always treated with courtesy. My questions are answered. The te I had warranty work done on my Acura. As always my experience was a good one. I am always treated with courtesy. My questions are answered. The team works with me, accommodating my time and schedule. They provide prompt and efficient service. Brian Thompson, my service team leader and his team are excellent to deal with. I can't praise them enough. Brian Thompson and Mallory Mault are to be commended for their outstanding service and treatment to their customers. More

Came to get inspection and oil change Great customer service. Easy in and easy out. Gave me a coupon I didn’t know about so I was very pleased with the service consultant. Great customer service. Easy in and easy out. Gave me a coupon I didn’t know about so I was very pleased with the service consultant. More

Efficient Friendly and Helpful Hall Acura has been easy to work with, fair and affordable. Brian provides excellent customer service and assistance with scheduled and unscheduled ma Hall Acura has been easy to work with, fair and affordable. Brian provides excellent customer service and assistance with scheduled and unscheduled maintenance. Thank you for making the process painless. More

Great Customer Service Brian Thompson has been our service advisor for many years. He has provided our family with great service over the years. He is honest and straight Brian Thompson has been our service advisor for many years. He has provided our family with great service over the years. He is honest and straight forward with repairs needed to our vehicles. His explanations are clear and easy to understand. Brian has been one of the best service advisors we’ve had when dealing with our vehicles. More

Brian Thompson service advisor Brian is always great. When I call or come in, he is very professional and friendly, he always listens to find out what is needed. Would recommend him Brian is always great. When I call or come in, he is very professional and friendly, he always listens to find out what is needed. Would recommend him and Hall to everyone. More

Brian Thompson is so helpful I love this dealership. The service department is fabulous. Brian takes great care of my car and keeps in close contact while it’s being serviced. I love this dealership. The service department is fabulous. Brian takes great care of my car and keeps in close contact while it’s being serviced. More

Excellent Service Great service. Jason Takes the time to give you one on one attention. Explains so you understand the car issues. Returns you car clean and free of oil Great service. Jason Takes the time to give you one on one attention. Explains so you understand the car issues. Returns you car clean and free of oil and finger prints More

Best ever Was unsure about what I needed and she automatically stepped in and helped me out. Her knowledge about my vehicle was surprising and her customer serv Was unsure about what I needed and she automatically stepped in and helped me out. Her knowledge about my vehicle was surprising and her customer service was outstanding. Will definitely make this my only place I will bring my Acura to for service! More