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Hall Acura Virginia Beach
Virginia Beach, VA
414 Reviews
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414 Reviews of Hall Acura Virginia Beach
October 12, 2009
Before I go on with my review, I would like to say I am a huge fan of Acura and think their line of vehicles are great. I am writing this review so no other will have to experience what I did at that particu huge fan of Acura and think their line of vehicles are great. I am writing this review so no other will have to experience what I did at that particular dealership. Hall Acura - Virginia Beach sold me a vehicle, but my customer experience was horrible. *I was duped on financing. I spent more time with the finance manager(Mike) than I did with the sales person(Bernard). They actually called me back in to REDO the contract so they could shuffle around numbers so they could give me my tags. I'd also like to add that they deposited my down payment check 3 weeks early! I woke up one morning to see my bank account drained. It was resolved - but for such a big name organization, that's a little off beat. *I only received 1 key and it was the Secondary Key/Button set. Not the primary. *Paint started to peal off of my bumper, and there "was nothing they could do about it". Paint just doesn't peal off of a bumper! *When I drove off my Check Engine Light came on. And I had to take it back in to get it serviced. *I looked down at the rims when I washed the vehicle after the first week to notice that they were damaged. Tires brand new! But rims were beaten. Not something I initially noticed because its only in a few spots. Still it takes away from my experience. It is definitely something they should have fixed/replaced prior to putting it on the lot. Poor merchandising, in my opinion. More
by johndgrow
Employees Worked With
Mike (Finance) Bernard(Sales)
August 07, 2009
This is the second Acura TL I have purchased from Hall. Overall, I have had excellent experience with this dealer. The salesman on this purchase was Mark Stonis, who is very professional and was a pleasure Overall, I have had excellent experience with this dealer. The salesman on this purchase was Mark Stonis, who is very professional and was a pleasure to deal with. No pressure, incredibly helpful and well-versed in the nitty gritty of the car's functionality, especially the NAV system. If you are thinking about an Acura from Hall, ask for him by name. More
by J Chapman
Employees Worked With
Mark Stonis
July 10, 2009
Had such a positive experience with the purchase of my 2007 MDX that I had them find me a 2006 Nissan Murano SL and I bought it from them also instead of going to a Nissan Dealer. They really know how to 2007 MDX that I had them find me a 2006 Nissan Murano SL and I bought it from them also instead of going to a Nissan Dealer. They really know how to treat their customers and I recommend them to everyone I speak with. I will even have all my service done on my Murano at Hall Acura of VB!!!!!!!!!!!! More
by SpineRep12
Employees Worked With
Michael Komives, Mark Stonis
July 10, 2009
This was by far the easiest car buying experience I actually enjoy it which most people can't say when buying a car. Michael Komives and his employees really know how to take care of their customers i actually enjoy it which most people can't say when buying a car. Michael Komives and his employees really know how to take care of their customers in all aspects of his business. WOULD HIGHLY RECCOMMEND THIS REALERSHIP TO ANYONE LOOKING TO BUY A CAR!!!!!!!! I Love the 2007 Acura MDX I purchased from them, they only carry the best vehicles!!!! More
by SpineRep12
Employees Worked With
Michael Komives, Mark Stonis, Eric Martin
May 02, 2009
This was our second car that we purchased from this dealership. I personally requested Bernard for our second purchase. The car buying experience was enjoyable and informative. We service our Acur dealership. I personally requested Bernard for our second purchase. The car buying experience was enjoyable and informative. We service our Acura at this dealership and it is by far the best experience we have had since owning an Acura since 2004. Would strongly recommend anyone in the market to purchase a new car contact Bernard and I promise it will be a great carbuying experience. More
by corey.new
Employees Worked With
Bernard Bright
April 15, 2009
My wife and I have had service for our Acuras in several states and Europe. Our service experiences at Hall Acura have been the best. Ed Balingit continues to amaze us. He is competent, easy to talk to, tho states and Europe. Our service experiences at Hall Acura have been the best. Ed Balingit continues to amaze us. He is competent, easy to talk to, thoughtful, and understands the meaning the customer service. We continue to take our car to Hall Acura because of Ed and the other great service staff there. More
by mbryant432
Employees Worked With
Mr Ed Balingit, ed Balingit
April 01, 2009
From initial visit Mr. Bob Grasso was very upfront, From initial visit Mr. Bob Grasso was very upfront, courteous, and honest. He provided me with options and he kept all his words. I would r From initial visit Mr. Bob Grasso was very upfront, courteous, and honest. He provided me with options and he kept all his words. I would recommend his services for anyone in the market for a vehichle use his services. The staff there were held to the same standards. More
by paula d
Employees Worked With
Bob Grusso
March 15, 2009
The transaction was quick and easy. The paperwork was ready when I walked in to the store and the vehicle was exactly as described on the web site. Mark Stonis was a pleasure to work with. He did an ex ready when I walked in to the store and the vehicle was exactly as described on the web site. Mark Stonis was a pleasure to work with. He did an excellent job explaining the features of the vehicle. Overall this was a good buying experience. More
by Stellabegone
Employees Worked With
Mark Stonis
March 06, 2009
The salespeople were very knowledgable and professional. They made the process smooth and easy and they were very responsive to all of our questions and issues without being rude or pushy. The administrativ They made the process smooth and easy and they were very responsive to all of our questions and issues without being rude or pushy. The administrative process for payment info etc was also made easy. The salesperson took time to explain all of the car's features and did not make us feel rushed. More
by ssibel
Employees Worked With
Mark Stonis Bob Grosso
February 25, 2009
Mark was simply phenomenal. His knowledge and enthusiasm for the products he presents was refreshing. He was patient, accomodating, and helpful in all aspects of my purchase. The experience was second to no for the products he presents was refreshing. He was patient, accomodating, and helpful in all aspects of my purchase. The experience was second to none, and I am really glad I bought my vehicle through him! Mark has earned my business, and my confidence. I will not only buy from him again, but also recommend him and Hall Acura to all my friends. Thanks again! More
by zutfen
Employees Worked With
Mark Stonis
