
Hall Acura Virginia Beach
Virginia Beach, VA
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415 Reviews of Hall Acura Virginia Beach
Great team! My husband and I were in the market for a slightly used midsize SUV. Hall Acura had one Mazda CX nine and Hall Mazda had a very similar model. Curt f My husband and I were in the market for a slightly used midsize SUV. Hall Acura had one Mazda CX nine and Hall Mazda had a very similar model. Curt from Hall Acura was willing to have the other CX-9 brought over to his dealership so that we could test drive both cars easily. Ron and Curt gave us plenty of time to test drive both vehicles over two days at our leisure and answered all of our questions and addressed all of our concerns. The car buying process can be very overwhelming and intimidating but the guys at Hall Acura were very supportive and there was no pressure at all. I very much appreciated being able to take the time that I needed to make our decision. I cannot tell you how much I appreciated that! When it came down to signing papers another great service member, Mark S., laid out all of our options and explained everything to us as well as answer our myriad of questions. When the last document was signed that evening, we drove away with our new vehicle very confident that we purchased the right car at a very fair price. I would highly recommend these guys to anyone looking to buy a new or used vehicle. More
Listening without pressuring Mark at Hall Acura VA Beach is great to work with. I received a great offer for my trade. The dealership did not pressure me to make a decision immedi Mark at Hall Acura VA Beach is great to work with. I received a great offer for my trade. The dealership did not pressure me to make a decision immediately or discourage me from looking at competetor offers. Their customer service is what made me decide to go with this dealer over a Costco buying program dealer or larger local dealer. They worked hard to find the color I wanted in the 2017 model as the 2018s came in and certain packages became more difficult to find. The process was quick but not rushed. More
Friendly no-hassle dealership. My husband and I drove 4 1/2 hours to reach this dealership in Virginia Beach. What we found was not only the car that we wanted but a fantastic expe My husband and I drove 4 1/2 hours to reach this dealership in Virginia Beach. What we found was not only the car that we wanted but a fantastic experience unlike any other car buying experience I've had. Jean-Paul was our initial contact for this car and he is the friendliest nicest person that you can ask for. I wish him the best and his endeavors as he was new to the dealership. We also met and was taken care of by Rob one of the managers and I have to say he made it feel like we were visiting family. Just a fantastic experience and I would definitely recommend this dealership to anyone in the area. More
Great Dealership Mark is extremely knowledgeable about the many features and accessories on the new Acura's. He spent several hours with us and thoroughly answered all Mark is extremely knowledgeable about the many features and accessories on the new Acura's. He spent several hours with us and thoroughly answered all my questions. 2007 was my last new car and it is unbelievable how much new technology there is now. It makes for a comfortable road test with a salesman that knows his product. It also was a no pressure situation. I'll be back. More
Excellent service from a first class dealership! We were in the market for a gently used SUV and sought out Mark Stonis at Hall Acura on a recommendation from a friend. Mark was extremely knowledgeab We were in the market for a gently used SUV and sought out Mark Stonis at Hall Acura on a recommendation from a friend. Mark was extremely knowledgeable and bent over backwards to accommodate our very specific wants and needs in our vehicle search. Mark politely checked in with us daily, even checking out of state dealers to find us our dream car. Hall Acura is a first class, customer service oriented dealership and Mark Stonis is a true asset to their team. I appreciated his candor and honesty in evaluating multiple vehicles across various makes and models. When we need another vehicle, we will absolutely stay within the Hall dealership family and Mark Stonis as our salesman! More
Best Car buying experience I have ever had in 47 yrs Mark is exactly what you would want in a car salesman. He is honest, and hard working. He made my experience the best one I have ever had. He is quick Mark is exactly what you would want in a car salesman. He is honest, and hard working. He made my experience the best one I have ever had. He is quick and efficient ( we all know those are two words not normally associated with a car buying experience). Great experience would buy a car from this group 10 times out of ten More
It was all about us. Honey and I were shopping for a used car. We knew what we wanted and had been looking for two days, and were having a hard time finding a used Nissan Honey and I were shopping for a used car. We knew what we wanted and had been looking for two days, and were having a hard time finding a used Nissan Rouge equipped the way we wanted. Hall Acura had one close so we ran down and hooked up with Mark Stonis. He showed us the car and test drove with us and It all looked pretty good. The price was right there, but it lacked some key features that were important to Honey. I had been texting with another young man at another Hall location. I told Mark about my conversation with Phil Waters at Hall Nissan in Chesapeake. Mark did not get offended, or get any kind of attitude, He just picked up the phone and called the general manager at the Chesapeake store and paved the way for us to get a Fantastic deal on brand new Rogue that was exactly what Honey wanted. Mark and the Acura Team were thinking about us and our needs over their own bottom line. Hall Acura is a class act and thanks to great people like Mark Stonis, they will get my highest recommendation every time. More
Great Service Dept!! Dependable & They Go ABOVE & BEYOND! I have been a Hall customer since I purchased by CRV many years ago; and I am never disappointed by the Service Dept. Adam Jones is my Service Consul I have been a Hall customer since I purchased by CRV many years ago; and I am never disappointed by the Service Dept. Adam Jones is my Service Consultant & he makes sure I know what my CRV needs to run in top condition but he doesn't push - he advises. I drop off the car & they give me a ride back in their Shuttle, and then they pick me up when the car is ready. I recently had it in for regularly-scheduled oil change etc.and when I was ready to pickup, I couldn't reach them -their phone system wasn't working properly, but Adam didn't waiver he made sure my car was ready when we'd discussed. When I got there - it was done! He explains what needs to be done BEFORE they do it and ONLY if I authorize it! He also went above & beyond for me to repair an extra item that was more for convenience to me than a repair- but I really appreciated it! Thank you! More
First car buying experience at this dealership We recently leased a new RDX at this dealership with the help of salesperson Mark Stonis and finance manager Robert Voight. We were very impressed wi We recently leased a new RDX at this dealership with the help of salesperson Mark Stonis and finance manager Robert Voight. We were very impressed with the knowledge and effectiveness of both individuals. While I never enjoy the process involved in acquiring a new car, Mark and Robert did an excellent job and making it as painless as possible. I would recommend this dealership and Mark Stonis in particular to anyone looking for a new car. More
Hall Acura exceeded all expectations! Mark Stonis has been the best salesman I've ever had. I was buying a MDX for my wife ahead of our move from Hawaii to Virginia and he was patient with Mark Stonis has been the best salesman I've ever had. I was buying a MDX for my wife ahead of our move from Hawaii to Virginia and he was patient with us as I test drove various vehicles and communicated with my wife. He even participated in 2 FaceTime sessions with her which was beyond helpful. From the GM to finance everyone was so personable and a pleasure to talk to and get to know. Hall Acura is doing car sales right. They have luxury vehicles that surpass the performance of their competitors for thousands of dollars less. Be sure to ask for Mark he will make sure you get the car that suits your needs! Special shout out to Robert in Finance who was on FaceTime with my wife for an hour while we went over Extended warranty, service contracts, etc, GM Joe for allowing the best deal possible, and Stuart who was gracious to help me when Mark was busy with another customer. More