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Hall Acura Virginia Beach
Virginia Beach, VA
411 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Hall Acura Virginia Beach is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday Closed
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 4:00 PM
Wednesday Closed
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 4:00 PM
Wednesday Closed
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 411 reviews
October 31, 2024
My salesperson, Matt Richardson, is very friendly and outgoing. The buying process is extremely smooth with no pressure on the customer. Any issues are quickly addressed, within reason. Thanks again! outgoing. The buying process is extremely smooth with no pressure on the customer. Any issues are quickly addressed, within reason. Thanks again! More
by samuellee311
Employees Worked With
August 12, 2024
Matt went above and beyond my expectations when buying a car. He was not pushy and listened to everything I had to say. car. He was not pushy and listened to everything I had to say. More
by EHouck
June 12, 2024
One of the best experiences I ever had at a dealership. I never felt pressured like at other dealerships. I never felt pressured like at other dealerships. More
by Montym215
May 18, 2024
I have had excellent service. However, their used 2022&2023 Acura RDX selection was extremely poor. I am going to have to go to a different dealership for choices. However, their used 2022&2023 Acura RDX selection was extremely poor. I am going to have to go to a different dealership for choices. More
by ssquarles
Employees Worked With
January 29, 2024
Should be be no stars, but you have to give something to start the review. When a salesman put you on the back burner and then lies to you twice. They don't deserve your business. I took 1 star from hall start the review. When a salesman put you on the back burner and then lies to you twice. They don't deserve your business. I took 1 star from hall cause they hired him. He has no sales skills what so ever. From. The moment I stepped in the dealership he had pove to me he had none.I drove over 250 miles to purchase a car that was not ready when I arrived and waited 2 1/2 hours to receive it. So now they issue temporary plates for 30 day cause I live out of state. Well they expired and gave Cayman a call and he said he'll get right on it. And promise me his overnight them get the next day. Well that didn't happen. So I texted him that day and told me he had gotten busy and told he sent out again. This all happening on a weekend of course. We'll that didn't happen either and just flat lied to me. So now it Monday called the Sales manager and told me they didn't go out and they will overnight it. So you draw your own opinion and whether or not you want to deal wit a sales person like that! Good luck! James Zamparelli More
by Zgangof4
August 24, 2023
Dave is an amazing guy! Direct and honest, exactly the way this Military man likes it! If you are ln need of service, use Dave! Keith Martorana Direct and honest, exactly the way this Military man likes it! If you are ln need of service, use Dave! Keith Martorana More
by Keith Martorana
Employees Worked With
March 01, 2023
I leased my 2022 Acura TLX from Mr. Donaher back in 2022. The entire experience from him to the back office was swift and easy. I highly recommend if you are considering Acura to contac Donaher back in 2022. The entire experience from him to the back office was swift and easy. I highly recommend if you are considering Acura to contact Ed Donaher. He was extremely helpful and patient. I have a hard time making up my mind usually so I appreciate him sticking with me throughout the process. Wasn't pushy either. Thanks and sorry for leaving this review a year late! More
by vbemt757
Employees Worked With
January 31, 2023
I WORKED WITH PAMELA CARTER AND IT WAS THE BEST CAR BUYING/CUSTOMER SERVICE EXPERIENCE I HAVE EVER HAD IN MY LIFE. PAMELA WAS A JOY TO WORK WITH AND SHOULD BE LOOKED AT FOR SOME FORM OF REWARD AS I WOU BUYING/CUSTOMER SERVICE EXPERIENCE I HAVE EVER HAD IN MY LIFE. PAMELA WAS A JOY TO WORK WITH AND SHOULD BE LOOKED AT FOR SOME FORM OF REWARD AS I WOULD NOT HAVE BOUGHT A CAR IF NOT FOR HER. I WILL BE SENDING ANYONE LOOKING FOR A NEW CAR TO PAMELA. I AM FOREVER A HALL CUSTOMER AS LONG AS MS. CARTER IS A HALL EMPLOYEE. More
by nickguerriero8560
Employees Worked With
Pamela Carter
November 18, 2022
Been going here for service for over 10 years now and I have to say., I’ve yet to be disappointed. My latest experience has been my most appreciated yet. My car was in desperate need for a specific part th have to say., I’ve yet to be disappointed. My latest experience has been my most appreciated yet. My car was in desperate need for a specific part that was on a national back order. The parts manager Rare, went above and beyond. He managed to find my part at a dealership out of state. Made arrangements and got the part delivered literally the next day and the service department got me in and out. More
by EmyNa01
Employees Worked With
Rare Espeleta
November 07, 2022
The dealership was very comfortable. I didn’t feel bothered or claustrophobic while waiting around. There were a lot of free snacks and drinks, too. I also had enough room and quiet to s I didn’t feel bothered or claustrophobic while waiting around. There were a lot of free snacks and drinks, too. I also had enough room and quiet to sit down and do my homework. More
by nova
Employees Worked With
