Haley Automall

If I could rate it lower I would. Service dept. only wants to sell filters not the real problems. I bought a new vehicle and took it in for service each time it was needed. I had my Service dept. only wants to sell filters not the real problems. I bought a new vehicle and took it in for service each time it was needed. I had my tires rotated every 5 thousand miles. You can't see the inside tread of my tires unless you lay on the ground. at 25,000 miles, they rotated my tires and tried to sell me filters. at 28,000 miles, on I81 in Christiansburg, I had 2 tires blow out. The Toyota dealer there couldn't help me until the next afternoon. Thankfully the Firestone dealer there was willing to help. He showed me the tires and all 4 tires were down to the cord on the inside tread. I had to purchase 4 tires and then had approximately $2,000 in other damages. You can't tell me they didn't know I needed new tires when they rotated them just 3000 miles before. More

Took 2022 Tahoe in for first service and asked if they could install no drill mud flaps which we provided and the couldn’t take 5 minutes out of their time to install was will to pay and even told them th could install no drill mud flaps which we provided and the couldn’t take 5 minutes out of their time to install was will to pay and even told them that. Very disappointed in the service today.Had another question about the car and service department just said we don’t know no help at all More

I usually don't do anything like this about Haley of Farmville. I have bought several cars from there and they were very good cars. But this last one I bought from them, had an air conditioning problem. Farmville. I have bought several cars from there and they were very good cars. But this last one I bought from them, had an air conditioning problem. It was a used car and I understand that. I am paying the most expensive car note I have ever had. So I took it to them to have the air conditioning fixed. When they told me how much it would cost to fix, it was very expensive. But I said OK, fix it. They kept the car for almost 3 weeks, ordering and waiting for parts. I got it back and the air conditioning did not work as well as when I got the car. 1 week later the air conditioner does not work so I took it back to the dealer. Now they want me to pay more money for something they should have fixed or found the first time. I truly think this is unfair especially for the money I am paying on this car. More

This group has the jive talking car salesman down pat. Makes promises they have no intention of keeping. Run, as far and as fast, as you can in the other direction from this shyster dealership. The add Makes promises they have no intention of keeping. Run, as far and as fast, as you can in the other direction from this shyster dealership. The additional time and money it costs you will be well worth it. More

This dealership really took advantage of my son who went there to purchase his first vehicle. Blatantly lied to him on several occasions. I live in Richmond and will do my best to steer anyone I know from there to purchase his first vehicle. Blatantly lied to him on several occasions. I live in Richmond and will do my best to steer anyone I know from the Haley name, just from one experience in Farmville. These are the people that give car sales the bad name it has and too bad for Farmville... I will never do business there again. One bad apple.... More

Would rate this business a NEGATIVE 5 stars if I could. Very poor customer support. Very poor customer support. More