Haldeman Subaru

No communication I took my car in for recall and now I am having all sorts of issues. Have taken my car back once and now need to bring it back again but I have to kee I took my car in for recall and now I am having all sorts of issues. Have taken my car back once and now need to bring it back again but I have to keep calling because it takes forever for someone to return a call. I dropped my car off for an 830 appointment and by 1030 I called to get an update on what they found and how long. They said it was still in the parking lot and it hasn’t been seen yet. Why don’t they just tell u the real time or tell u when you drop it off. Wish I never had the recall fixed. Randy was nice and waiting for Paul to return my call so we will see how long that takes. Just a very frustrating experience and I wish they would just fix their mistakes once and for all or let me take it somewhere else and send them the bill. More

Friendly service Very courteous and apologetic for the time I waited even though I knew it would be a long wait as they told me when I came to the service desk Very courteous and apologetic for the time I waited even though I knew it would be a long wait as they told me when I came to the service desk More

Quick, painless and very professional. Everyone was super friendly and took the time to explain the items that were due for maintenance. They even followed up to let me know the results of Everyone was super friendly and took the time to explain the items that were due for maintenance. They even followed up to let me know the results of the alignment check to let me decide whether to proceed. I felt no pressure but rather like I was very well advised. I also took advantage of my service visit to take a test drive in a 2019 Legacy. Zach Barnes took very good care of me and got me on the road within minutes of asking. More

Fast and efficient Had my car in for airbag recall. From the representatives on the phone to the ones at the service desk, they were all very polite. I even used the shu Had my car in for airbag recall. From the representatives on the phone to the ones at the service desk, they were all very polite. I even used the shuttle service which was great. My only complaint is sometimes it is very difficult to reach the service department. More

Oil Change plus Came for an oil change and multipoint inspection found bad battery and needed radio update. Both done under warranty. Would not expect battery problem Came for an oil change and multipoint inspection found bad battery and needed radio update. Both done under warranty. Would not expect battery problem after only 18 k / 1.5 years but comprehensive test identified future breakdown and prevention. More

Airbag recall and brake pads Good service. They were helpful and the place is really nice to study. Good breakfast and guidance on subject matter was to the point and accurate. Good service. They were helpful and the place is really nice to study. Good breakfast and guidance on subject matter was to the point and accurate. More

No appointment but got me in anyway, took care of me I had no appointment but they got me in anyway and took care of my problem , I had a problem with my battery they were busy but they got a new one in I had no appointment but they got me in anyway and took care of my problem , I had a problem with my battery they were busy but they got a new one in for me More

Very satisfied customer I came here to trade in my vehicle. They gave me top dollar for my trade so that I could get a better vehicle. I went on two test drives and the sales I came here to trade in my vehicle. They gave me top dollar for my trade so that I could get a better vehicle. I went on two test drives and the salesman was very patient with me while I was trying to make my decision. More

Trusted service I always know my vehicle is in good hands. All the employees are always friendly and honest. They always do the best to accommodate my schedule. I always know my vehicle is in good hands. All the employees are always friendly and honest. They always do the best to accommodate my schedule. More

Why did I make an appointment Disappointed that for the second time I used this service I made an appointment to wait for my car for a simple maintenance service and waited nearly Disappointed that for the second time I used this service I made an appointment to wait for my car for a simple maintenance service and waited nearly 3 hours More