Haldeman Subaru

Appointment difficulties I made an appointment online for recall work on my Legacy. When I arrived at the Service Center I was told my appointment was not listed even though I I made an appointment online for recall work on my Legacy. When I arrived at the Service Center I was told my appointment was not listed even though I had received multiple email confirmations. I was told by the SC rep that the online system currently is having problems (I had used it successfully in the past). This problem resulted in me basically dedicating the entire day to what should have been a 1 hour service wait. Not clear to me why the online appointment system was still accessible when Haldeman knew it was unreliable. It was a very disappointing experience. More

A great experience. My overall experience was great. Derk was very informative and patient with me. The test drive ws the best I ever had. The day I picked up the car w My overall experience was great. Derk was very informative and patient with me. The test drive ws the best I ever had. The day I picked up the car was long but it moved along. Once again I had most of the bells and whistles explained to me and I've told that will happen again when I come in for my license plates. More

Great customer service Justin and Steve were friendly and knowledgeable was in and out in a timely manner I am very happy with the vehicle that I have Justin and Steve were friendly and knowledgeable was in and out in a timely manner I am very happy with the vehicle that I have More

Very good car-buying experience From my first contact with salesman Dirk Zondag until I drove my new Subaru Outback out of the dealership (the next day), everything was handled effic From my first contact with salesman Dirk Zondag until I drove my new Subaru Outback out of the dealership (the next day), everything was handled efficiently and professionally. I am very happy with my new vehicle and look forward to a long relationship with Haldeman. More

Fast and reliable service. Nice, quick and easy. Was able to drop off my car, get a courtesy ride to work, and pick it by by lunch time. Staff answered all my questions and they Nice, quick and easy. Was able to drop off my car, get a courtesy ride to work, and pick it by by lunch time. Staff answered all my questions and they washed my car when done. More

AMAZING DEALERSHIP!!! Excellent used & new car options.. all the reps are helpful, especially Al. He pointed me in the right direction and went above and beyond to help me Excellent used & new car options.. all the reps are helpful, especially Al. He pointed me in the right direction and went above and beyond to help me find a great, reliable car that was suited for me. I would definitely recommend this dealership to anyone who’s looking for a great price and a great staff! More

Awesome This rating was due to the outstanding treatment that I received from Dirk Zondag who went beyond my hopes to find the exact vehicle that I was looki This rating was due to the outstanding treatment that I received from Dirk Zondag who went beyond my hopes to find the exact vehicle that I was looking for in spite of an initial disappointment. He did a great job and should be commended for his service. More

Great experience. Al took great care of us. We had a specific car in mind and Al made it happen, keeping us notified along the way. We were very happy with how accomm Al took great care of us. We had a specific car in mind and Al made it happen, keeping us notified along the way. We were very happy with how accommodating this dealership was to us. More

Transparent, clear and no nonsense I was grateful that our salesperson, Kevin Foreman laid out options and costs clearly and holistically. It made the decision so much easier and I deep I was grateful that our salesperson, Kevin Foreman laid out options and costs clearly and holistically. It made the decision so much easier and I deeply appreciate the transparency and directness that all the employees we worked with demonstrated. Danny in finance was also great to work with because he did’t pressure me when I needed more time to digest the warranty and maintenance plan options. Ryshawn was a fantastic guide to getting to know my new vehicle. I never got a sales pitch, never felt as though information was being withheld from me, and was grateful that the staff gave me the time I needed to make a decision that worked for me. More

Professional transaction Buying a car can br arduous. Sales and management create a false drama that plays out slowly. I told my salesman I did not want that farce. He gave me Buying a car can br arduous. Sales and management create a false drama that plays out slowly. I told my salesman I did not want that farce. He gave me information, a test drive, and no “what can we do to get you in this car “ stuff! We came to a price and an agreement quickly. It was fair. More