Haldeman Lexus of Princeton

Dreadful! Sales person did not respond in a timely manner with requested and promised information/pics and factual condition of car. Misrepresented true cond Sales person did not respond in a timely manner with requested and promised information/pics and factual condition of car. Misrepresented true condition of car and wanted more money down, after we had already paid $500 to hold the car, or risk getting beat out by someone who would offer a higher price than we agreed to! The car was not ready to sell since it had a blue spot on car seat which he said "I" could get out and discovered in day 3 of contact that wheels had to be buffed out because apparently someone hit a curb. He stated that their policy is to list cars first and then repair? (What happened to the 161 point Lexus certified pre-owned checklist?). More

Great experience at Haldeman (Lawrence) Lexus! Dennis Fairburn and everyone I encountered during my buying experience at Haldeman Lexus in Lawrenceville NJ were a pleasure to deal with, and were ex Dennis Fairburn and everyone I encountered during my buying experience at Haldeman Lexus in Lawrenceville NJ were a pleasure to deal with, and were extremely professional. The atmosphere was relaxed and all the details were taken care of. Dennis made sure the lease pricing was in line with my expectations. I recommend them highly. More

6th Lexus, including 2 from Lawrence From the sales force,to the finance department and management...they all went above the norm to make my buying experience pleasurable.They delivered w From the sales force,to the finance department and management...they all went above the norm to make my buying experience pleasurable.They delivered what they promised (pricing) and all at the dealership who I encounterd were great. It was a wonderful experience. I received the same treatment in 2001 as I did now in 2014...first class all the way ! More

We love Lawrence Lexus because This is our 6th car either leased or purchased from Dan Moyer at Lawrence Lexus. We are extremely pleased with our overall experience both with Dan a This is our 6th car either leased or purchased from Dan Moyer at Lawrence Lexus. We are extremely pleased with our overall experience both with Dan and the service department. We wouldn't think of going anywhere else when it is time for another car. More

Lawrence Lexus works with you This purchase was my 2nd CT200h, and is hands down, the most favorite car I have ever owned. Everyone comments on its looks and as I commute a hundre This purchase was my 2nd CT200h, and is hands down, the most favorite car I have ever owned. Everyone comments on its looks and as I commute a hundred miles a day, achieving 45 mpg is a big help. My business has been a bit off the past few years and I really did not want to step down to a Camry. Joe understood my financial needs and worked with me. You can't ask for more then that. More

Lawrence Lexus Experience Lisa Madiara With a new grandbaby on the way, we where looking for a used vehicle that will allow us to house multiple children and easily transport the most impor With a new grandbaby on the way, we where looking for a used vehicle that will allow us to house multiple children and easily transport the most important member in the family. After visiting a few dealerships, which eventually ended being our last stop, we visited Lawrence Lexus. Before visiting the premises, we communicated with Lisa over the phone and via e-mail. She showed a great deal of professionalism and patience in describing the Honda Odyssey in stock. While on-site, Lisa was able to go through the van in detail, show us the car fax and discuss competitive pricing. The customer service experience overall, thanks to the sales woman Lisa Madiara was outstanding. She had the car detail and ready to go once we arrived. Smooth transaction. More

New Lexus lease Everyone at Lawrence Lexus was very nice and very helpful with helping me in the lease of my new Lexus!!! I will be recommending Lawrence Lexus to fri Everyone at Lawrence Lexus was very nice and very helpful with helping me in the lease of my new Lexus!!! I will be recommending Lawrence Lexus to friends and family!!!! More

Lawrence Lexus lovely lady saleswomen Jean Kathrada is the third lovely lady I have had the pleasure of working with at Lawrence Lexus. I have purchased/leased six automobiles from the kn Jean Kathrada is the third lovely lady I have had the pleasure of working with at Lawrence Lexus. I have purchased/leased six automobiles from the knowledgable ladies and only three from gentleman sales representives. The ladies get it and make the entire experience so positive that I continue to return to Lawrence Lexus. I deeply appreciate their respect of time and money. I only went to get my husband's car serviced and look around for when my lease expired. I walked out with a new RX and a big smile!! Thank you Jean!!ki More

Lawrence Lexus Experience Had visited couple of other dealerships before coming to Lawrence Lexus to purchase an ES350 and the experience stood way apart. The Salepeople were v Had visited couple of other dealerships before coming to Lawrence Lexus to purchase an ES350 and the experience stood way apart. The Salepeople were very polite, not pushy, not demeaning and explained things in plain simple numbers instead of jumbling figures around. The manager promised to meet the price of the competitors and gave the requested price without going back and forth. The dealership guest lounge was also kid friendly and we could spend enough time with the salepeople while the kids watched TV and had the beverages. After we finalized the deal the salesperson compiled all the paperwork, keys and required documents very neatly and made sure we did not miss anything once we left with the car. He also got us some time with the Product specialist. Had to comeback after a few days later to get the accessories installed. Got a car loaner without any wait. Service Dept. did a good job at making all the necessary fits on Sat. Picked up the car on Monday morning. Service manager was good enough to get the car washed himself when I indicated that there was dust/dirt sitting on the car. Seemed like everyone at the dealership liked the job they were doing and did not do anything half way but went beyond the call of duty to make the customer happy. As far as room for improvement, would recommend the dealership to have more new inventory with exterior/interior colors and luxury options, so that it would be easy for the customer to make the purchase decision the same day instead of coming back when the car is procured from another dealership. Other than that Lawrence Dealership stands apart from other dealerships Rt 10 Lexus, Ray Catena-Freehold, Bridgewater Lexus that we visited. More

Service Experience To whom it may concern, just thought I would share my experience with your service department. The person who made my appointment was very courteous a To whom it may concern, just thought I would share my experience with your service department. The person who made my appointment was very courteous and accommodating. Megan was her name, I believe... Mike Devlin was my service adviser and he was very professional and efficient. I was under some time constraints and he was able to expedite my visit. Truly appreciated. More