Haldeman Lexus of Princeton
Lawrenceville, NJ
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Best place to get Lexus I've been to different LEXUS dealers around, and always get back to this one: the highest level of support, professional courtesy, and efficiency, not I've been to different LEXUS dealers around, and always get back to this one: the highest level of support, professional courtesy, and efficiency, not to mention customer's lounge More
very satisfying experience satisfying buying experience from salesman (SCOTT HALLMAN) to general manager to the technical specialist who knew the car inside and out. love the E satisfying buying experience from salesman (SCOTT HALLMAN) to general manager to the technical specialist who knew the car inside and out. love the ES 350 much more than the GS 350. the ES uses regular gas while the GS requires premium. annual insurance is roughly $140 less for the ES. controls are about the same, but the ride is better in the ES. . one flaw however with the prep......tire pressure was all over the place ranging from 35 psi to 33 to 32 to 31. i am awaiting a warm day to address this one issue. don't think this was synchronized by dealer service dept. More
Horrible Customer Service We went to buy a GS 350 and the salesman really wanted nothing to do with us. We wanted to test drive a certified used car but we were not keen on th We went to buy a GS 350 and the salesman really wanted nothing to do with us. We wanted to test drive a certified used car but we were not keen on the color. His response was "if you try it do you plan on buying it"! Not only was this offensive, he told us that there were no special financing offers which we later found out was a complete lie! We ended up going to Freehold Lexus that same day and left with a beautiful car! You need to check out Ray Catena in Freehold -- it is a top class dealership! They really care about their customers! More
Haldeman Lexus is consistently professional, knowledgeable We consistently have a great experience with Haldeman Lexus, and Joseph Laurito in particular. He is knowledgeable and doesn't try to SELL a car. He We consistently have a great experience with Haldeman Lexus, and Joseph Laurito in particular. He is knowledgeable and doesn't try to SELL a car. He helps you make an informed decision as to what will best work for you. Couldn't recommend him more highly! Our family has had a very positive relationship with Haldeman Lexus for 12 years, and recommend it to all our friends. Craig Gilmore was very clear and concise about all the financial aspects of purchase/ leasing. Tara Hollowell in service has also been a great help ...morecent experience. More
RX350 Lease Great experience and very professional. All our needs were met and Kevin spent a lot of time helping us achieve our goal. It was evident that Kevin Du Great experience and very professional. All our needs were met and Kevin spent a lot of time helping us achieve our goal. It was evident that Kevin Dunn wanted to take the time to give me options to help us meet our requirements. He was friendly and respectful and definitely not pushy. More
Joseph Laurito very surprised with the service Joseph Laurito is very good seller. He was ready for sell exactly at the appointment time. Basically he now answer on every question you ask. Thanks f Joseph Laurito is very good seller. He was ready for sell exactly at the appointment time. Basically he now answer on every question you ask. Thanks for great service More
It was an awesome and exciting experience for Angela and me. This was our first ever luxury vehicle purchase and we were very impressed by the facility and the friendliness and professionalism of the employees t This was our first ever luxury vehicle purchase and we were very impressed by the facility and the friendliness and professionalism of the employees that we dealt with. The showroom was impressive with the wood walls. Noel was able to provide us with everything that we asked for. Lou was very helpful by answering the many questions that we had and he escorted us to the impressive customer lounge. Andrew spent an hour with educating us on the use of all of the gadgets in the car. Kelly was funny and she made the whole financial transaction enjoyable. What a team of professionals!!! More
Car great. Title and tag process horrendous My car was purchased 12/26. My temporary tags expired on 1/14/16. The dealership lost the certificate of origin for my car. I had to take 3 hours out My car was purchased 12/26. My temporary tags expired on 1/14/16. The dealership lost the certificate of origin for my car. I had to take 3 hours out of a busy day to drive to the DMV to get another temporary tag. Was berated by the woman there because my tag expired as if it was somehow my fault. I paid cash for my car. In my opinion i should have received the title and certificate of origin the day i picked up my car!! This is ridiculous. The new tag cost $20 and is good for 30 days. I have been informed that this is all the DE DMV can do for me and evidently if my new tags aren't in by 2/11/16 i am simply out of luck. Haldeman Lexus hasn't done anything to help me. I spoke to a manager named John on 2/13. He promised to call me back after he spoke to the people in the Title department. Guess what-I'm still waiting for him to call me back. This is the 2nd car i have purchased here however the name of the dealership has changed since my first purchase. If I had known what I was going to deal with after the purchase i would have bought the car in Wilm. DE. I am not impressed with this purchase in any kind of a positive way and would not recommend this dealer. More
very satisfied this is the 2nd car that I have purchased from the dealership, an 2010 rx350 and this one a 2016 rx350. the salesman Kevin Dunn was very professional this is the 2nd car that I have purchased from the dealership, an 2010 rx350 and this one a 2016 rx350. the salesman Kevin Dunn was very professional not pushy like a lot of car salesmen are. He knew his product and how to present it, I did not fell pressured. You have to improve on the snavcks in the lounge. Richard Smith More
Very well experience John Di Francis Was very helpful and wonderful to deal with. He was kind and answer all of our questions as well as our email after we took our new ve John Di Francis Was very helpful and wonderful to deal with. He was kind and answer all of our questions as well as our email after we took our new vehicle home More