Haldeman Lexus of Princeton

outstanding As you enter the showroom through the massive glass doors, you will discover a world of unsurpassed luxury with outstanding customer service. Immediat As you enter the showroom through the massive glass doors, you will discover a world of unsurpassed luxury with outstanding customer service. Immediately, you are greeted by Sue Siebers, the receptionist who has served the company well for seventeen years. Donna Rosen will also greet you sometimes. These girls are the glue that holds the entire facility together. The General Manager, Brian Bennett was visible and quite personable. It was by far the best car-buying experience I have ever had. Joseph Laurito my salesperson was patient, knowledgeable, and efficient in every phase of the sales process. Thank you for renewing my faith in a dealership that truly takes the time to listen, inform and assist the customer in making a substantial purchase. Lastly, kudos to all your staff for the honesty, integrity, humor, and helpful attitudes I encountered during the time I was there. More

Insulting Salesman It has been a while, but I still feel insulted by the salesman named John DeFrancis. He took me for a test drive without explaining any technology. He It has been a while, but I still feel insulted by the salesman named John DeFrancis. He took me for a test drive without explaining any technology. He looks smile along the test drive though. After coming back from the test drive, he offered me a price, which is WAY ABOVE Truecar price. I got annoyed and pointed this out. He looks annoyed and asked me "Why didn't you tell me you know the truecar price?" Are you kidding me? In what universe this becomes my responsibility. Still I asked some more discount, and he became rude. I told him Mercedez nearby gives a better price for the comparable car. "Then go to buy a Mercedez!" "You really go to Princeton? You must be kidding me, or you are wasting our times." I end up with getting the car at the price I offered at another dealer. This guy is extremely uneducated and rude. I don't know how he can keep his job. Terrible. PS: I do hold a PhD from Princeton, and I am now a Professor in a very prestigious university in the US. More

Great deal experience in Haldeman Lexus It was a great experience to have a deal with Haldeman Lexus even though the car I bought is not Lexus but Volvo. At first, I was doubting about the d It was a great experience to have a deal with Haldeman Lexus even though the car I bought is not Lexus but Volvo. At first, I was doubting about the deal because the offering price was a bit lower in consideration of model, T5 premier AWD, year, and pictures of the car. But I gave it a shot to make a long trip down to Princeton, believing in Kevin, a salesperson in the dealer shop. Finally, my bet turned to be a satisfactory deal. He is responsible and make things very simple and quick. If you see the salesperson of the year trophies for last 7 consecutive years in his room, you could not help but finding yourself depending on his recommendation. More

5 Star Dealership - Great Experience - Ask for Kevin D! A great dealership - clean, great staff, lots of cars to check out. Staff is great - in particular, I recommend that you ask for Kevin Dunn - he came A great dealership - clean, great staff, lots of cars to check out. Staff is great - in particular, I recommend that you ask for Kevin Dunn - he came through on a great deal for me that no other dealer in the area would offer. He'll keep it a low stress, quick, and pleasant process. More

Excellent Experience I recently leased an nx200-t and dealt with Kevin Dunn. I typically dread the car buying/leasing experience due to the endless amounts of xx that need I recently leased an nx200-t and dealt with Kevin Dunn. I typically dread the car buying/leasing experience due to the endless amounts of xx that needs to be cut through in order get the deal done. Kevin did none of that, and in fact was extremely straight forward and honored his word at every turn. Walked out of their with a car that my wife and I love and an experience that was the best we've ever had. More

Great service Kevin Dunn was a great salesman and was easy to work with . Gave me the price I wanted . Very happy with the service and new car . Thanks Kevin 👍. Kevin Dunn was a great salesman and was easy to work with . Gave me the price I wanted . Very happy with the service and new car . Thanks Kevin 👍. More

Never Disappointed I have been buying from this firm for more than 20 years. I have never been disappointed. My current sales representative, Kevin Dunn, is always respo I have been buying from this firm for more than 20 years. I have never been disappointed. My current sales representative, Kevin Dunn, is always responsive and efficient. No request is too small. He efficiently handles all the details. I highly recommend him and Haldeman Lexus. More

thank You so much! I am writing this review as a note of appreciation for the outstanding customer service, provided by employees of Haldeman Lexus dealership four days I am writing this review as a note of appreciation for the outstanding customer service, provided by employees of Haldeman Lexus dealership four days back on 7th of May. Sales executive Kevin Dunn made the whole buying process extremely easy. He was Incredible! my Husband and I were amazed at His level of professionalism and dedication towards making our experience perfect. we love our new car! love this dealership! thank You so!very much! More

Pleasant experience at Haldeman Lexus of Princeton Not only this dealership offered me a better price comparing to other competitors, but also sold me a pleasant experience which my family was very app Not only this dealership offered me a better price comparing to other competitors, but also sold me a pleasant experience which my family was very appreciated. I highly recommend this dealership. Awesome staff, happy customers, future business. More

Easiest car purchase ever personal service and no matter what goes wrong- customer service is No 1 objective - very well organized approach- after paperwork and online is finis personal service and no matter what goes wrong- customer service is No 1 objective - very well organized approach- after paperwork and online is finished- one of the younger guys spends an hour going over all the car features and how they work More