Haldeman Lexus of Princeton

Jonathan Sanchez made purchasing a car delightful Jonathan isn’t your typical sales guy. He’s personable, has integrity and made you feel that you are a valued customer. He is a great asset to the Jonathan isn’t your typical sales guy. He’s personable, has integrity and made you feel that you are a valued customer. He is a great asset to the dealership. I would definitely recommend seeing Jonathan Sanchez if you are in the market for a Lexus. Thank you so much Jon!!! More

Excellent experience at Haldeman Lexus We just purchased a certified Lexus at Haldeman Lexus of Princeton. We had a great experience. Our sales representative was Syed (Sid) Ahmed who was We just purchased a certified Lexus at Haldeman Lexus of Princeton. We had a great experience. Our sales representative was Syed (Sid) Ahmed who was professional, knowledgeable, and very courteous. We did not feel pressured at all. The dealership spent significant time showing us the car features before we left and worked hard to ensure we were satisfied with our purchase. Our personal experience was that Haldeman Lexus of Princeton was excellent and we plan to service the car there as well. More

Excellent Dealer We had a very good experience buying a car at Helderman Lexus. Everyone we came in contact with was most helpful and went out of their way to help us We had a very good experience buying a car at Helderman Lexus. Everyone we came in contact with was most helpful and went out of their way to help us and to make it a good experience. More

Best Lexus experience Even though I purchased a certified GX460, the quality of the vehicle and exceptional professionalism of both Zena and Kelly put big smile on my face Even though I purchased a certified GX460, the quality of the vehicle and exceptional professionalism of both Zena and Kelly put big smile on my face. I walked out from dealership with satisfaction. Big thanks to Zena and Kelly!!! More

Excellent service great experience Mr Ali was Great professional salesmen at Haldeman Lexus in Princeton NJ. He help me a lot to proving my vehicle. I hope I will deal with Mr Ali agai Mr Ali was Great professional salesmen at Haldeman Lexus in Princeton NJ. He help me a lot to proving my vehicle. I hope I will deal with Mr Ali again if I need another vehicle he’ll get you what you want. An the price range that you are looking for. He’s having great excellent experience. More

Excellent dealership. Very courteous staff. I highly recommend Haldeman Lexus dealership to anyone interested in purchasing a vehicle, new or used. Everyone I've dealt with at Haldeman; sales, I highly recommend Haldeman Lexus dealership to anyone interested in purchasing a vehicle, new or used. Everyone I've dealt with at Haldeman; sales, service, technology, parts, concierge- all very helpful, pleasant and actually listened to my concerns/questions and took the time to answer those concerns. Again, looking to purchase a vehicle, look at Haldeman Lexus for that purchase. More

New Purchase out of State!! My experience of purchasing a New GS 350 from this dealership was one of the better experiences I have ever had! I was looking to buy a car from the My experience of purchasing a New GS 350 from this dealership was one of the better experiences I have ever had! I was looking to buy a car from the state of WA with certain specifications. I happened to come across the car I was looking for at Haldeman Lexus at NJ. The transaction was complex being out of state and all, and the sales team handled it very professionally. Kudos to Faisal Mukadam and Ebad Ali for working with me on this transaction! Faisal, Thanks for making the sales seamless and professional about it. Ali, Thanks for taking care of little details like sending keychain of my choice and setting the clock to PST local time before being shipped :) -Hema S. More

Dont go here This is not a trustworthy place for sales or sevice. Purchased a used lexus from Haldeman for my daughter to head to school. Discovered some issues du This is not a trustworthy place for sales or sevice. Purchased a used lexus from Haldeman for my daughter to head to school. Discovered some issues during the pre sale inspection which Faisal agreed to correct before I agreed o purchase he car. Had to bring car back 4 times in connection to the so called repairs. Finally took the car to another dealership after purchase for service and discover none of the agreed repairs were done. Zip ties where used in place of metal screws to hide damage items rather than repaired, brakes component were greased and hidden Instead of repaired. A specific 3k part parts which we spoke about were given a green light by Haldeman, when in reality it was non functional. DO NOT purchase or service your vehicle here unless your looking to get ripped off. More

Worst experience (they Cheat Customers) I gave my Lexus ES350 for service 185XX miles for general oil change etc service to Haldeman Lexus. In the service i had also included to check Wheel I gave my Lexus ES350 for service 185XX miles for general oil change etc service to Haldeman Lexus. In the service i had also included to check Wheel alignment and 1 rear right rim giving a lot of vibration, Haldeman lexus told me that They are going to repair the Rim under (tire and rim Protection Plan I had bought from them). and Alignment was 100% fine. they gave me the car back. Ever Since gave me car back I always had same complain about rear rim as before and had vehicle wheel Alignment Complain as well. I took my car back to the dealer ship and and told them about my complain. They called me back that i have to pay for all Wheel balancing and Wheel Alignment(as they told its out). How come Wheel Alignment is out so quick not to mention they had done wheel alignment at 130xx miles. What kind of Rim Repair Haldeman did that Wheel is more bumpier and Alignment is out after their perfect test result at 18XXX miles. They just kept the car over 2 days and showed they are working on it. They did nothing and charged the money. I am not trying to be unreasonable. They should have taken car of this thing under warranty. All dealerships provide 10,000 Mile warranty for Wheel Alignment. As far as problem with Rim is concerned. If Rim is bent. It should be replaced not repaired since I have protection Plan. In short, they look for reasons to get the money from you. (SWEET TALK and STAB) More

Sold me a car, and then sold it to someone else I called the dealership on Monday 12/10/18 and inquired about a CPO 2017 NX200-T FSPORT that I found on their site. I had been looking for this model I called the dealership on Monday 12/10/18 and inquired about a CPO 2017 NX200-T FSPORT that I found on their site. I had been looking for this model with the Red Interior for some time. I spoke to Francis Theuer, and told him that I wanted the vehicle (site unseen), would pay full asking price, and pick it up on Saturday as the dealership was 2 hours from my home. Francis took my credit card over the phone and billed my account (posted that same day). He also asked for, and I provided, pictures on my driver's license and current insurance card so that he could start the paper work. I tried to reach Francis on Thursday 12/13 via text, and he replied that he could not respond; busy. Today, 12/13 he calls and says that "someone" sold the car the day before while he took the day off. I called dealership and spoke to a Manager David Dougherty, who tol me the car was actually sold earlier in the week. They just now credited my account! This is not yet over. I am contacting BBB and left a message with my lawyer to see if having charged my account and then selling is breach of contract. More