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Haldeman Lexus of Princeton
Lawrenceville, NJ
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Farra displayed professionalism, courtesy, and kindness during my recent car visit. She thoroughly explained all necessary details and was patient in explaining the process. I highly recommend Haldeman Lex during my recent car visit. She thoroughly explained all necessary details and was patient in explaining the process. I highly recommend Haldeman Lexus. More
Very Timely, prompt and transparent. Keep us well informed of all service info. All transactions are digital which makes it hassle free. Keep us well informed of all service info. All transactions are digital which makes it hassle free. More
Deplorable service and pompous demeanor in service. They had my vehicle for over 3 weeks because the key could not be recognized in the vehicle. $1300 in diagnosis fees and service and It still was not They had my vehicle for over 3 weeks because the key could not be recognized in the vehicle. $1300 in diagnosis fees and service and It still was not working. I decided to not go through with additional charges and have the vehicle towed elsewhere. They were informed of this. When the tow truck arrived the car was still completely taken apart and not pick up ready. This forced the tow truck driver to leave and cost me another $150 down the drain. When I called and spoke with Chuck, the service manager, his response was “we were at lunch” the tow truck driver could have waited. As if everyone works on his time. As if I didn’t just pay $1300 for the car not to be fixed after 3 weeks. If you work hard for your money, take your vehicle elsewhere. Not only are they incompetent, they lack basic customer service skills such as being able to say “I’m sorry for the inconvenience”. More
It is always Easy getting an appointment for Such Quality Work. They Know there cars well they explain if something is suggested for service. They are Very accommodating !! Work. They Know there cars well they explain if something is suggested for service. They are Very accommodating !! More
Very good services. Schedule was easy to be made and waiting time was reasonable. The waiting room was set to be comfortable and luxury. Schedule was easy to be made and waiting time was reasonable. The waiting room was set to be comfortable and luxury. More
The Princeton dealership has some of the friendliest, knowledgeable professionals. I have been dealing with them for more than 20 years and highly recommend them. knowledgeable professionals. I have been dealing with them for more than 20 years and highly recommend them. More
Great service as usual at an affordable price for a luxury car service in the Princeton area. Jean is a great advisor and makes getting your car service very easy! luxury car service in the Princeton area. Jean is a great advisor and makes getting your car service very easy! More