Haldeman Ford

It was a nightmare from day one. I spent 2.5 weeks trying to get myself or my wife and I into a new lease or a 2-3 yo used truck. Her credit score was 677 and mine was slightly lower at 624. After hearing to get myself or my wife and I into a new lease or a 2-3 yo used truck. Her credit score was 677 and mine was slightly lower at 624. After hearing all the xxxxxxxx about special financing and how the banks are the problem, it was clearly evident that the dealership was either not motivated enough to make a sale or their banks did not value their business. I looked at 2 trucks and on a mix of different credit sources in a combo of scenarios (her and I), (just her), (just me), all offers came from Capital One at 16.9% and a jacked up inflated price of the car. But what got me to squeal was the fact that the dealership requested not only 2 work verifications but a home verification. After providing both reluctantly, I was not getting the proper deal I wanted. All I heard was what they couldn't do for me instead of what they COULD do for me. Finally after it was all I could take, I made an appointment with Brunswick Toyota and in a matter of 2.5 hours I drove out with the truck I wanted, at a price I could afford and at a rate that was manageable (9.4). xx Haldeman. Its the second and last time I give them a chance to do business. The final kicker was my financing bank was CAPITAL ONE. And without all the verifications Haldeman asked me for. So much for a hometown dealership. More

I purchased a used Nissan Murano from this dealership, which was listed as being sold with a 30-day dealer warranty. I had found the exact same car listed at another dealer that was much further away with which was listed as being sold with a 30-day dealer warranty. I had found the exact same car listed at another dealer that was much further away with 2,000 fewer miles on it, listed for $1,000 cheaper. Since the other dealer was a far drive, I decided to give Haldeman first shot at the sale. I showed the internet salesman the comparable sale at the other dealer, and told him that if he sold it to me for $1,500 less, I would buy it there. He agreed, but told me he could'nt give me the warranty, and would have to sell it "as is". After much back and forth, I agreed, since he insisted that the car was in perfect condition, as it had been thoroughly inspected by them in order to offer the warranty on it. After a week or two of driving the car, the service engine light went on. I took the car to a Nissan dealership to find out what was wrong, and they told me that a valve has failed and both emissions sensors have failed, and that it would not pass PA inspection without both issues being fixed. The repairs cost around $650. I find it very hard to believe that in the few weeks I have owned the car, these things just happened to go wrong simultaneously. I come to find out that NJ doesn't require an actual inspection any longer, but does require an emisions inspection. I am pretty sure that the car didn't really pass the emissions test, since the emissions sensors are bad, but I think that Haldeman passed it so that it would be able to sell it. I am also pretty sure that the car was either never really inspected for defects by them, or was, and these issues were not disclosed. Needless to say, I will never be back to this dealer, and would absolutely never recommend them. More

I would not recommend Haldeman to anyone and if you plan on waiting for your vehicle be prepared for the “dungeon”. The room does not have WiFi and if would like a coffee be prepared for instant mix with p on waiting for your vehicle be prepared for the “dungeon”. The room does not have WiFi and if would like a coffee be prepared for instant mix with powered creamer. If you prefer water, the water fountain is just great; there are a lot of strange things floating around the drain!!!! As for service, they were going to charge me $250 to replace the rear shocks on my F150. The entire scenario reminds me of all the TV ads you see regarding service scams. About all I can say is ask to see the part prior to letting them perform the work. Be aware they charge $90 per hour plus parts. More

I would not recommend this dealership to my worst enemy. My wife bought her first car here and our current Expedition was also purchased here, with no problems. All of my family used to purchase vehicles he My wife bought her first car here and our current Expedition was also purchased here, with no problems. All of my family used to purchase vehicles here. They have no idea what they are doing. I do not know who needs to be fired, but it seems to me they are on their way down in quality. I purchased a 2008 Ford Edge with little difficulty. Nick the salesman was great! But, as soon as the deal was done it was all down hill. First, it was a Valentine's Day present for my wife. When we came to pick it up, there was a dent in the door, mud all over the wheel wells, and dirt running down the outside. The Sales manager said they were too busy to get it done. But, while I was waiting, they said let's resign the contract. It was prepared incorrectly by the finance person, Jim. Once we closed that chapter, we asked that the panoramic roof be repaired and give us some gurantee beacuse it was a certified pre-owned. At that time the sales manager Mike said, ok no problem. The vehicle was cleaned again, and there was still cat hair inside the vehicle and glove compartment???? The panoramic roof was still sticking. We left it and the sales manager was going to have the dent removed. When we came back 3 days later to take delivery we thought everythng was great. But, 10 days later the finance person, Jim and salesman, Nick, were calling with a request to resign the contract for a third time because they miss-dated it. Then the finance person, Jim, came knocking at my door harassing my wife. Threatening here with the Police pulling her over for miss-dated temp tags that they mitakenly did. At that time, I was still unhappy about it being certified pre-owned and Haldeman not giving my the Ford warranty. They informed me the deal was done and Haldeman pre-owned was not Ford pre-owned. I feel they are falsely advertising Ford's program and I gave the car back. More

I bought a 2011 Fusion SE from them in January and had a great experience. It started when I requested an online quote - Sandy responded to me within a couple of hours with by far the best price of any deal great experience. It started when I requested an online quote - Sandy responded to me within a couple of hours with by far the best price of any dealer who responded. When the car they quoted me on had over 525 miles on the odometer (way too many for a new car), they were kind enough to search for the identical car at another dealership without even asking for a deposit first. They found that car within two days and still honored their original quote. When their other drivers were busy, Sandy even drove up to the swap dealer herself so I could take delivery on time. They also gave me the price I was looking for on my trade-in without any hassle. I can't speak about the other salespeople, but Steve, Sandy and Marge (the sales manager) were all tremendous to me. Two thumbs up! More

I would not recommend this dealer to anyone. By looking at the website, I thought they seemed very credible, and upon arrival, I felt as if they knew what they were doing. Little did I know, they really kn at the website, I thought they seemed very credible, and upon arrival, I felt as if they knew what they were doing. Little did I know, they really knew how to rip a person off. I was trading in a 2008 Mazda6i for a 2004 Mazda Rx-8. I went on Kelly Blue Book before I went and knew the value of each car. It should have been an even trade. Well they pried that the Rx-8 was worth more than the Mazda6, even though the Mazda6 had less mileage and was held a much higher value. They said there were multiple problems with my car I was trading in. I ending up spending an extra $1,100 on the Rx-8. Within a week, my tire had gone flat. Within another two weeks, my engine flooded. Although this happens to many of the Rx-8s, my problem was due to a battery they (Haldeman Ford) put in which was not right for my car. When I called to talk to somebody in charge, they would not put my through to anyone. I looked at their website, I found the Mazda6 priced $3,000 more than what they told me it was worth. My boyfriend then called and finally got through to someone. They refused that they were responsible for anything. They told me I could have my car back for $4,500 on top of the trade that they convinced me was a deal on my end. In the end, they settled to get me a new battery for my Rx-8 after a lot of hassle. But would not negotiate anything further with me. If you want an honest dealership, you probably shouldn't go to Haldeman Ford. THEY ARE CROOKS! More

Don't buy cars from this dealer. I purchased a 2005 explorer for $6400 and found out 42 days after purchase that the front diffetencial was defective... and had been doctored so the vehicle could be so explorer for $6400 and found out 42 days after purchase that the front diffetencial was defective... and had been doctored so the vehicle could be sold. The stabilizer bar was also hanging and not connected. They refused to fix it though its a defect that existed prior to purchase. Come join me this weekend as i picket and protest in front of the dealership. Coffee is on me. The public deserves to know. DON'T BUY FROM THEM. THEY DON'T CARE More

Let me start out by saying that the new Taurus is my 5th Ford purchased from Haldeman Ford. I tell you this, not to pat myself on the back, but rather to let you know what an outstanding job Haldeman Ford Ford purchased from Haldeman Ford. I tell you this, not to pat myself on the back, but rather to let you know what an outstanding job Haldeman Ford has done over the years, since 1984, in both their sales and service departments. All staff at Haldeman treat me like family, I could never see myself going anywhere but Haldeman Ford for my automotive needs. Marguerite Traegler, Haldeman’s sales manager, is the best. She always takes a special interest in my vehicle purchases. She is a true friend. Dana Ventura, my Sales and leasing specialist, did a great job selling me the 2010 Taurus. In addition to showing me everything I needed to know about the new Taurus, he even took the time to program my cell phone so it would work with the SYNC technology in the new car. On a scale of 1 to 10 I give Haldeman Ford a 25 on my dealership experience buying the new Taurus. I could not be more pleased. More

Dean Fuller was great to work with when I purchased my first company vehicle, the 2010 Ford Transit Connect. Everyone was extremely helpful and I would definitely recommend this dealership to others. They first company vehicle, the 2010 Ford Transit Connect. Everyone was extremely helpful and I would definitely recommend this dealership to others. They have my repeat business when I am ready to add to my fleet of vehicles. More

Haldeman Ford of Hamilton Township, NJ: Sold me a Haldeman Ford of Hamilton Township, NJ: Sold me a deceased persons vehicle w/o Title (or my knowledge). Illegally issued me 3 Out of State temp pla Haldeman Ford of Hamilton Township, NJ: Sold me a deceased persons vehicle w/o Title (or my knowledge). Illegally issued me 3 Out of State temp plates and then lost my Title. 50 Days after purchase and numerous calls to dealership and the NJ DMV & commision, the dealership has applied for another duplicate Title in which I still have not received. Dealer misplaced the Dealerpacket, lost my title, sold me a vehichle in which power of attorney was not issued, did not issue reassignment paperwork, did issue illegal temp plates and extention note, and only responded to action (still w/ delay) after direct calls from the NJ Dealer Unit complaint board/Commision. Definitly not recommended for anything! they Suck! More