Haldeman Ford
East Windsor, NJ
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My Service Dept experience Having relocated from Cape Cod to Central NJ recently one of my many concerns was finding a Ford dealer to service my 2010 F150. The dealer I had used Having relocated from Cape Cod to Central NJ recently one of my many concerns was finding a Ford dealer to service my 2010 F150. The dealer I had used for 15 years on Cape Cod had set a very high standard for service and sales. Opinions were limited as I asked around my area, not knowing to many people was part of the reason. After looking at on line reviews and having an issue with my truck I decided to try Haldeman Ford. I am truly impressed with the service advisor Heather Cranmer and the techs she works with. As my truck now has a bit over 100,000 miles I do expect issues to arise. I prefer to deal with a franchised dealer. What Heather and her techs have provided me with is the courtesy, respect and the ability to listen to my complaint. They have diagnosed the problem correctly, ordered the parts and got me back in quickly to finish the job. Haven't visited the sales dept. yet, but the service dept. has very much come through for me. More
Every body was nice and welling to work with me I had a great experience. Everyone was kind and willing to work with my needs. They assured me they would make a deal happen and that’s just what they I had a great experience. Everyone was kind and willing to work with my needs. They assured me they would make a deal happen and that’s just what they did! I’m very pleased with the services they provided. More
Friendly staff The whole staff is very friendly. Heather and Mike the mechanic get me in for service very quickly and answer any questions. I only trust Haldeman For The whole staff is very friendly. Heather and Mike the mechanic get me in for service very quickly and answer any questions. I only trust Haldeman Ford with my 2018 Raptor for service. Can't forget about my salesman Bryan which I will be going to see soon for another new vehicle. Thanks for everything Michael. PS: still waiting for my Haldeman T-shirts 3X More
Never told about tire rotation.wanted to chg 24 $ Disappointed not doing tire rotation at first oil change. With new car. Should have been told about it when I made the appointment .please reply. Disappointed not doing tire rotation at first oil change. With new car. Should have been told about it when I made the appointment .please reply. More
They go above and beyond the call of duty. Alex took the time to talk with a customer service rep from an extended warranty I have. He knew just what to say, and said the right things to save m Alex took the time to talk with a customer service rep from an extended warranty I have. He knew just what to say, and said the right things to save me a few hundred dollars. Heather greeted me as I came in and we had just a wonderful chat. People here are friendly, caring and great to work with. More
2016 Escape The back up camera on my 2016 Esape wouldn't turn off. I brought it to Haldeman Ford and worked with Heather who is the absolute best! She went abov The back up camera on my 2016 Esape wouldn't turn off. I brought it to Haldeman Ford and worked with Heather who is the absolute best! She went above and beyond to correct the issue as usual. I'm never disappointed with the service from Haldeman Ford. More
Good service even when booked Brought my vehicle in for an axle and trans issue. Luckily the only thing that ended up being wrong with the car was just the rear right halfshaft and Brought my vehicle in for an axle and trans issue. Luckily the only thing that ended up being wrong with the car was just the rear right halfshaft and the transmission didnt need a teardown, only had my car in for about a week while waiting on parts More
Great customer service Alex was wonderful in communicating any issues that popped up during my visit. While the visit took longer than excepted, they went above and beyond Alex was wonderful in communicating any issues that popped up during my visit. While the visit took longer than excepted, they went above and beyond to compensate me for my time More
Service I took my 2007 GT mustang in for service, my service means name was Alex,he was professional curiosity and very pleasant. My experience with Hald I took my 2007 GT mustang in for service, my service means name was Alex,he was professional curiosity and very pleasant. My experience with Haldeman ford was over all excellent!! Also the young man who did the work on my car, was a charm!! I did not get his name. More
Routine service Ever since I moved to East Windsor I’ve been using haldeman ford to service my ‘13 explorer and I couldn’t be happier. Highly recommended Ever since I moved to East Windsor I’ve been using haldeman ford to service my ‘13 explorer and I couldn’t be happier. Highly recommended More