Haldeman Ford Lincoln - Service Center

Major Problem with Older Expedition Made Easy My 2008 Expedition is under a Ford extended warranty and has been maintained at Haldeman Allentown Ford for the last 4 years. My service guy is Pete My 2008 Expedition is under a Ford extended warranty and has been maintained at Haldeman Allentown Ford for the last 4 years. My service guy is Pete K. My Expedition has been my ride to work up and down Route 78 since we bought it. It has also taken my family, friends, dog and associated stuff on many trips all over the Northeast. Love my Ford. I ran into some major mechanical trouble recently. The work was covered by the warrantee. Pete took charge of the logistics and business side of the issue. He got us squared away with temporary transportation and got our Expedition on the lift and back on the road as quickly as possible. Thanks Pete and thanks Haldeman for making a difficult situation relatively easy to deal with. More

Great service Molly stayed with it as I was approved for credit. She was great. The whole team is great. Mike always make sure everything is done and up to date. I Molly stayed with it as I was approved for credit. She was great. The whole team is great. Mike always make sure everything is done and up to date. I trust him. More

Good service department Friendly service. Nice shuttle driver picked me up from work to go get my car. Opportunity for improvement: It would be nice if someone explain Friendly service. Nice shuttle driver picked me up from work to go get my car. Opportunity for improvement: It would be nice if someone explained work completed and charges on bill. More

Superb Service experience I've been a customer with Haldeman Ford since 2000; I've purchased 4 Ford's during that time and I regularly have my vehicles serviced there as well. I've been a customer with Haldeman Ford since 2000; I've purchased 4 Ford's during that time and I regularly have my vehicles serviced there as well. My experience has very been positive, especially when the Ford store moved to Lehigh Street. Victor Siegfried has been my service contact and he just gets it! He's been professional and consultative and I have yet to feel like I'm being "sold" something that I don't need. I'm sure they people in the trenches don't hear enough positive feedback from customers, so I wanted to make sure that Victor and his team knew they were appreciated. More

Great service as usual I had great service as usual ! pat and Pete do a great job. They are honest and friendly I would recommend them to anyone. great dealer I had great service as usual ! pat and Pete do a great job. They are honest and friendly I would recommend them to anyone. great dealer More

Service was great! Staff was very friendly and informative. They made me feel comfortable. I would recommend Haldeman Ford to others. The wait time was good. Staff was very friendly and informative. They made me feel comfortable. I would recommend Haldeman Ford to others. The wait time was good. More

Great job !!!! Keep up the good work !!!God bless all of you God bless all of you guys and ladies at H.F.L. ! You guys did a great job in scheduling, testing, reviewing and servicing my two thousand nine, Mercu God bless all of you guys and ladies at H.F.L. ! You guys did a great job in scheduling, testing, reviewing and servicing my two thousand nine, Mercury Grand Marquis. In addition, the feedback and service advisor - technician interaction and level of communication was much appreciated. Keep up the good work ! With love and prayers, Ciro R. Trotta Oct. 9, 2017 More

Quick and excellent Mike is always informative and punctual. When service is done I get a call with any comments on what to watch for in the future as well as what things Mike is always informative and punctual. When service is done I get a call with any comments on what to watch for in the future as well as what things I can wait on and what things really need to be done. I trust Halderman Ford. More

Worst service ever Took car in for inspection. They wanted 900. For brakes. Decided against it and took car home. Next day car brakes down. We have it towed to dealershi Took car in for inspection. They wanted 900. For brakes. Decided against it and took car home. Next day car brakes down. We have it towed to dealership to find out it needs an 80.00 part. A week later the simple repair increased without a call to us and at pick up im charged 900.00. Guess they made sure they still got their money. Go to a dealership that will appreciate your business, this is certainly not the place. More

Excellent Service Excellent and fast service went for an oil change and they also allowed time for a vehicle inspection, Steve was excellent in friendlyness and fast Excellent and fast service went for an oil change and they also allowed time for a vehicle inspection, Steve was excellent in friendlyness and fast service More