Hagerstown KIA

Great used car buying experience From the first phone conversation with Richard Koehler to set up a visit to have two CR-Vs held to look at to the final signature the whole experience From the first phone conversation with Richard Koehler to set up a visit to have two CR-Vs held to look at to the final signature the whole experience was smooth and painless. I had set up to view two other Honda's with another dealer and was recommended to check out Hagerstown Kia. I gave them a call, Richard was very accommodating and made all the arrangements for the visit. When I called back to change the day and time of the visit it was seamless. My wife and I went out from Westminster and looked at a CR-V EX-l and Touring model. Our salesman was Mike Todd, nice man, no pressure, friendly approach and a great customer service. Rich Whittington the finance man was just as professional and accommodating. Highly recommend this dealership for you next purchase. More

Won me over with GT2 Stinger Had no intention of buying a Kia. However, Scott dared me to give the GT2 Stinger a test drive and Wow! Bought it immediately! Love the car. Scott mad Had no intention of buying a Kia. However, Scott dared me to give the GT2 Stinger a test drive and Wow! Bought it immediately! Love the car. Scott made buying a car fun and this dealership treats me like royalty at every visit! They truly do care about your feedback and call occasionally to see if I'm still happy 7 months later. Definitely changed my view of the Kia brand! More

Great service My wife and I had an excellent experience working with Jim. From test drive to driving off was complete in about 1 1/2 hrs. Highly recommend this deal My wife and I had an excellent experience working with Jim. From test drive to driving off was complete in about 1 1/2 hrs. Highly recommend this dealership!! More

Great people and dealership One of the few places I visit where I wasn't being hounded about buying new. He was very helpful, patient and courteous. The next time I have to get a One of the few places I visit where I wasn't being hounded about buying new. He was very helpful, patient and courteous. The next time I have to get a car I'm going there again More

very positive shopping experience Stacy Crabtree was a tremendous help in guiding me through the process of purchasing my first vehicle. My husband has always handled this process, bu Stacy Crabtree was a tremendous help in guiding me through the process of purchasing my first vehicle. My husband has always handled this process, but with his passing I was dreading doing this on my own. My son was a great support, but Stacy was very kind, patient and understanding through the entire process. He never pushed me or pressured me, but answered every question and eased my uncertainty. Each person I spoke to was very kind and helpful. I think the other gentleman I talked with was Rick but I'm not sure, I'm bad with remembering names. I have already recommended Stacy to a friend of mine needing a new SUV. Thank you Kia for your help in this difficult task for me! More

Kia soul Great experience buying a new vehicle. Mike Todd was super😁 Love the kia soul we got 37 mpg driving home to marlinton, wv. It was a 5 hour drive t Great experience buying a new vehicle. Mike Todd was super😁 Love the kia soul we got 37 mpg driving home to marlinton, wv. It was a 5 hour drive to the dealership, but it was worth the drive. More

Overall, a great experience Nice people. Very helpful. Good prices. Frankie came in on his day off to sell me the car. It took an hour to finalize the deal with the finance m Nice people. Very helpful. Good prices. Frankie came in on his day off to sell me the car. It took an hour to finalize the deal with the finance manager, but that's only because there were two buying cars before me. They seem to be a very busy dealership, so I guess they are doing something right. More

Wonderful experience! Our second time with Hagerstown Honda Kia. Fantastic service, start to finish! Derrick and Richard are outstanding. We will come back in the future. Our second time with Hagerstown Honda Kia. Fantastic service, start to finish! Derrick and Richard are outstanding. We will come back in the future. Thank you so much! More

CPO SUV Purchase Stacy was very helpful and friendly and we had an overall positive experience. The sales and service people were also very helpful and friendly. We wo Stacy was very helpful and friendly and we had an overall positive experience. The sales and service people were also very helpful and friendly. We would purchase again from this dealership. More

A Positive Used Car Purchase Experience I had a positive experience purchasing a Certified Pre-Owned Honda at Hagerstown Kia. I worked with Richard Koehler and Stacy Crabtree in completing m I had a positive experience purchasing a Certified Pre-Owned Honda at Hagerstown Kia. I worked with Richard Koehler and Stacy Crabtree in completing my purchase. They both possess strong customer service skills. They were friendly, patient, and accomodating. I would recommend this dealer to other prospective buyers. More