Hagerstown KIA

Excellent customer service. Alan Shoup was friendly, attentive, and very knowledgable. He spent the whole day with my sister and I, answering our questions, doing all the paper Alan Shoup was friendly, attentive, and very knowledgable. He spent the whole day with my sister and I, answering our questions, doing all the paper work, and ran a background report on the car I was interested in, to assure me it was not in a flood or accident. I would not only recommend Hagerstown Honda to friends and family; I would also recommend they ask for Alan Shoup. Thank you, Nancy Rutkowski Quality of work was 5 stars. I can't get the 5th star to highlight. More

Great experience and a very personable salesman I have dealt with Hagerstown Kia before and I knew exactly what I wanted. I always dealt with Rick Whittington before but he had moved to another area I have dealt with Hagerstown Kia before and I knew exactly what I wanted. I always dealt with Rick Whittington before but he had moved to another area. I made an appointment with Frankie Baliga after a phone call. He was very knowlegable and very personable. My experience getting this vehicle was very pleasing and easy. He has left me know if I have any problems just give him a call. More

Great Experience Again Purchased another vehicle from the team at Hagerstown Honda/Kia. Jason our sales guy was fantastic. Never missed a beat and got me into my choice vehi Purchased another vehicle from the team at Hagerstown Honda/Kia. Jason our sales guy was fantastic. Never missed a beat and got me into my choice vehicle. The finance team was amazing, answering about a million questions and being very patient and understanding of our needs. The whole team in Hagerstown did a super job and I couldn't be more impressed with the level of service and support they extended to us. Thanks so much guys for everything. Will definitely be back again. More

Very attentive. Jason worked hard to accommodate us in the small window of time we had to work with. He was knowledgeable about the vehicles he is selling and made th Jason worked hard to accommodate us in the small window of time we had to work with. He was knowledgeable about the vehicles he is selling and made the whole experience more enjoyable. More

Great experience I was a first time buyer, the staff was very friendly and helpful, specifically Jason. All of my questions were well answered. Highly recommend Jason I was a first time buyer, the staff was very friendly and helpful, specifically Jason. All of my questions were well answered. Highly recommend Jason More

excellent experience As we entered the Kia dealership, our hopes of purchasing a new car were but a distant dream. We were greeted by Mike Todd, who assessed my needs imm As we entered the Kia dealership, our hopes of purchasing a new car were but a distant dream. We were greeted by Mike Todd, who assessed my needs immediately instead of letting me try to go into a small vehicle he introduced me to the Kia Soul, which would meet my needs of more than just a immediate ride to replace the mechanical disaster I was driving. Mike allowed me to test drive the Soul without pressure to sale a vehicle. We talked about my current situation, my job and the needs in a vehicle. He also, seemed to know that I liked the "titanium grey" and looked to see that there was one available for me. But more important, he worked diligently to make the financing possible to drive away from the dealership that very night. I was overcome with emotion with the caring and compassion that Mike showed to make this distant dream a reality. More

Great experience and a great caring salesman I needed a new car and was able to seal the deal in a very reasonable time. I wanted a CRV - but changed my mind to a Kia I told him I have issues I needed a new car and was able to seal the deal in a very reasonable time. I wanted a CRV - but changed my mind to a Kia I told him I have issues with hip arthritis and he had just the right car. I am so happy I changed my mind- I had nooooo intention of buying a SOUL by KIA! More

Quick and easy Was one of the easiest times if had buying a car by far. Did everything online and got a great price at that. When I got their we test drove it and th Was one of the easiest times if had buying a car by far. Did everything online and got a great price at that. When I got their we test drove it and that was the extent of it everything else was already completed. More

Best experience ever!! Our experience at Kia in Hagerstown was truly amazing! From inquiring online all the way to driving away in my new Soul!! The team we worked with were Our experience at Kia in Hagerstown was truly amazing! From inquiring online all the way to driving away in my new Soul!! The team we worked with were fast, friendly and accommodating. Richard, Alan and Britain made our buying experience the best we've had.. We will continue working with them for many cars to come! Thanks again, guys!! More

Online shopping turned out great I found my used car online Thursday morning and called to make sure it was still there before driving over for the test drive. I spoke to Scott he was I found my used car online Thursday morning and called to make sure it was still there before driving over for the test drive. I spoke to Scott he was very kind and helpful. I didn't end up making it over until Thursday evening so my application wasn't ran until the next morning but overall my experience was great. Scott didn't make me feel pressured to buy the car like with other experiences I've had in the past. More