Hagerstown KIA

Very Satisfied with purchase of 2008 Acura RL Frankie and Richard were both very friendly, helpful and responsive making my purchase a pleasant and satisfying experience. The whole process was ve Frankie and Richard were both very friendly, helpful and responsive making my purchase a pleasant and satisfying experience. The whole process was very efficient and we were on our way in less than an hour. More

Great Dealership! I have dealt with a total of four KIA dealerships over the years. Hagerstown KIA is by far superior to any of the others. I traveled over 60 miles to I have dealt with a total of four KIA dealerships over the years. Hagerstown KIA is by far superior to any of the others. I traveled over 60 miles to get to this dealership to buy a car, with no regrets. Everybody at the dealership was professional and knowledgeable in their respective job. Prior to me going to the dealership, a telephone/email interaction with the dealership provided me with the confidence of their sincerity and intent to work with me on a purchase. My salesman Scott Murray from start to finish, was focused on a smooth and accommodating transaction, Scott insured that I was satisfied with each step of the buying process. If your in the market for a car purchase, I recommend Scott as a point of contact, you won't be disappointed. More

Great Experience Great service all around! From sales to the finance office all aspects of the car sale were great. employees were friendly and professional. Awesome p Great service all around! From sales to the finance office all aspects of the car sale were great. employees were friendly and professional. Awesome place More

Ryan and team were the best Ryan and team number one in my book . Great snacks and coffee and water ,every thing went very smooth, from start to finish. Ryan knows how to talk to Ryan and team number one in my book . Great snacks and coffee and water ,every thing went very smooth, from start to finish. Ryan knows how to talk to people so they understand everything. More

Great experience ALL THE WAY AROUND! Great experience with Mike Todd & the rest of the staff when I came in to look at cars. I ended up purchasing exactly what I wanted for a good price. Great experience with Mike Todd & the rest of the staff when I came in to look at cars. I ended up purchasing exactly what I wanted for a good price. More

made the experience easy, 2nd vehicle in 4 years Mike Todd was very nice and polite. Buying was a last minute decision, was able to get the vehicle we wanted. Traded our 2013 Optima on a 2017 Optima Mike Todd was very nice and polite. Buying was a last minute decision, was able to get the vehicle we wanted. Traded our 2013 Optima on a 2017 Optima. More

Great experience start to finish My exceptional experience started with a phone conversation with Richard Koehler who arranged for a meeting with a sales associate. My sales associate My exceptional experience started with a phone conversation with Richard Koehler who arranged for a meeting with a sales associate. My sales associate Jim Smyly was extremely helpful in getting me the car I wanted. Jim is a true professional that puts the needs of his customers first. I felt absolutely no pressure, which is not the case at most dealerships. Jim knew I had a certain budget to work with and worked tirelessly to help me achieve my goal. I also had the opportunity to work with Britton the finance manager during my transaction. He had a simple way of educating me on the various options available regarding additional coverage and again did not put any pressure on me to make a quick decision. I've had a great experience at this dealership from start to finish and would highly recommend it to anyone considering purchasing a car. More

Used Car Purchase Experience I found my vehicle on Cars.com and used their contact the dealer option to inquire about the truck. I received an e-mail back from the dealership alm I found my vehicle on Cars.com and used their contact the dealer option to inquire about the truck. I received an e-mail back from the dealership almost instantaneously to introduce themselves and was offered a test drive. I set up a test drive time and was met at the dealership by my salesman. The atmosphere was pleasant and not high pressure which I really liked. Salesman answered all my million questions and went to bat for me on price and interest rate. Overall the experience was good. The only thing that was less than ideal was follow through on some after the sale promises. More

Purchase Experience of Preowned Vehicle I had the pleasure of working with Scott Murray in selecting a preowned car. He made me feel comfortable and just like a family member. I told him m I had the pleasure of working with Scott Murray in selecting a preowned car. He made me feel comfortable and just like a family member. I told him my needs and what I could afford. He showed me several cars and did not try to move me beyond my budget. He was so respectful and kind and I knew I could trust him to put me in the right car. He made me feel like we were old friends and so sincere. I will highly recommend Scott and your dealership to friends and family. More

Easy and fast car-buying experience I had an excellent experience purchasing a car with the help of Frankie and Rick. Frankie quickly located the cars I wanted to test-drive, and was ve I had an excellent experience purchasing a car with the help of Frankie and Rick. Frankie quickly located the cars I wanted to test-drive, and was very informative about the cars. Rick made the financial end of things go very smoothly. I would definitely consider returning here to purchase another car. More