Hagerstown Honda | Page 81

Pleasant experience and down-home treatment. Got exactly Pleasant experience and down-home treatment. Got exactly the car I wanted in very short time Staff was very willing to meet my needs and continue to Pleasant experience and down-home treatment. Got exactly the car I wanted in very short time Staff was very willing to meet my needs and continue to check in with me Felt no pressure during the transaction -- this is significant! Salesman - Kyle Wilson More

I first called the dealership to get information over the phone. At first, I thought the sales rep. would just blow me off because I was not there in person; however, Kyle was quite friendly and extremely h phone. At first, I thought the sales rep. would just blow me off because I was not there in person; however, Kyle was quite friendly and extremely helpful. Soon, we drove quite a distance to meet Kyle in person and see the new pilots he had available in our price range. He was just as friendly and helpful in person, and we soon settled on buying one of the SUVs. Not only was our experience with Kyle great, but also our interaction with Brett, the financial manager, went smoothly, and he was a joy to deal with. Overall, I would recommend this dealership to anyone, and I will see them first when we are ready to buy the next car. More

With the economic decline and increase in fuel prices, my husband and I chose to explore Honda vehicles. We visited several dealerships in the surrounding area, but none had the personality of Hagerstown Ho husband and I chose to explore Honda vehicles. We visited several dealerships in the surrounding area, but none had the personality of Hagerstown Honda. Our first purchase from Hagerstown Honda was a 2008 Civic which my husband rolled after four months. He sustained only a bruise from the airbag. Thereby we decided to again purchase a Honda. When we returned to Hagerstown Honda to replace that vehicle, we also purchased a Pilot Touring. We have returned to Hagerstown Honda numerous times for oil changes and Brandon, our salesman, always greets us at the door. Other employees as well, call us by name when we go into the dealership. Although I've never met the employees in the service department, I love the fact that I don't need to make an appointment for an oil change and that the wait is very minimal. We live two hours from the dealership and this makes for excellent customer service. Additional the service department keeps track of my maintenance schedule. Over the last two years, we've put many miles on the Touring and have just recently replaced both the Pilot and Civic with the 2011 models. We have recommended Hagerstown Honda to numerous individuals. We are loving our Hondas and more importantly, loving Hagerstown Honda, the service department, and our salesman, Brandon Fisher. More

After visiting another Certified Honda dealer and treated After visiting another Certified Honda dealer and treated badly I found a used CERTIFIED Honda Odyssey at Hagerstown Honda. My friend has bought After visiting another Certified Honda dealer and treated badly I found a used CERTIFIED Honda Odyssey at Hagerstown Honda. My friend has bought a couple Honda's from Hagerstown Honda and recommended them. I went to look at the Odyssey and the salesman Ben was great. We test drove the car then he went through every feature on the car, not only to show me how it worked, but to make sure it worked. He found a few small things it needed and took care of them with no hassles. The overall condition of the vehicle as far as I am concerned is NEW condition even though it is a 2007 with 38K miles. It was in the condition as advertised. Ben went through all the figure$ with me on the computer and we negotiated a deal. I thought it was very respectful to share the computer screen with me during the pricing/negotiating time. Didn't try to hide anything. I have only had the Odyssey for a few days and couldn't be happier. The kids want to go out every morning and play in it. I highly reommend Hagerstown Honda and the Honda Odyssey EXL. Also, I forgot the financing managers name (sorry) but hew was great to work with. Very friendly. 5 STAR DEALER ALL THE WAY!!!!! Thanks. More

We went to Hagerstown Honda with the intention to test drive a new CVR to see if it "fit" us. Ciro met us outside to welcome us. We told him what we were interested in and he told us all about the newly s drive a new CVR to see if it "fit" us. Ciro met us outside to welcome us. We told him what we were interested in and he told us all about the newly styled CVR. He really knows about the products he sells. Ciro took us on a tour of the facility and we were impressed with the cleanliness of the whole place. We did not plan on buying that night but ended up doing so after we were able to get the deal we had in mind. He was so friendly and made the whole buying experience pleasurable. Sales manager Dave was also very helpful and friendly in getting the deal closed. I would recommend these two guys to anyone. We love the new CRV. More

The car buying experience was enjoyable and everyone who we had interaction with was friendly and knowledgable. The facility is very modern and the selection was adequate. Ciro knew the product well and mad we had interaction with was friendly and knowledgable. The facility is very modern and the selection was adequate. Ciro knew the product well and made my spouse and myself feel very comfortable with our new car and the entire buying process. More

I hate goiong to a dealership and having someone breathing down my neck almost demanding that I purchase a certain car. Ciro met us, gave the information that we wanted, and then patiently let us t breathing down my neck almost demanding that I purchase a certain car. Ciro met us, gave the information that we wanted, and then patiently let us think about the car and decide to buy. I would recommend him to all my friends! Also, I like the way the service department took care of me while I waited for a paint protector to be put on the car. Very friendly and courteous. More

Jeff, Sales Manager and Justin, Sales Associate were superb. This is not my first Honda and will not be my last with Honda Associated like Jeff and Justin. Their professionalis and customer service we superb. This is not my first Honda and will not be my last with Honda Associated like Jeff and Justin. Their professionalis and customer service weer top notch. Kuddos to both Jeff and Justin and the entire Hagerstown Honda Staff. More

I was very pleased with the assistance I recieved from the dealership. From the moment I walked in they were very helpful. Unlike other dealers, Ben took the time to go over the details of the vehicle b the dealership. From the moment I walked in they were very helpful. Unlike other dealers, Ben took the time to go over the details of the vehicle before the test drive. Unlike other dealers where the sales person runs back and forth to the finance department and/or managers to negotiate pricing, I was able to work with them directly. I looked at other vehicles as well as other Honda dealerships and would definately recommend this dealership. More

Nice to go to a dealer that is not the normal high pressure BS routine. There were no high pressure sales tactics. They were efficient, the price was right, and the customer service was excellent. pressure BS routine. There were no high pressure sales tactics. They were efficient, the price was right, and the customer service was excellent. They did not have the car I wanted in stock, but made arrangements to have one there the next day (before I made the drive up there). Worth the drive from the Winchester Va area. More