Hagerstown Honda

First, I want to say that Paul is the best salesman I have have ever met!!! I really had no idea what I wanted to buy. Paul stayed patient and kind through the whole process. He is just wonderful and I have have ever met!!! I really had no idea what I wanted to buy. Paul stayed patient and kind through the whole process. He is just wonderful and I feel your company is so lucky to have him working at your dealership! Second, two finance guys wrote me an letter that gave me such a good feeling about your dealership. The letter said about them working with me on price. You gave me a great price. I only put a 4 above on price because the Civics are a little overpriced but they can sell for it because of the gas price issue. I feel your dealership was better with my trade value and working the numbers to get me where I needed to be on monthly payments than other dealerships. Thank you for the way you do business and I have already praised you to my co-workers. Hagerstown Honda is awesome! More

Sam was my sales girl who was new to sales, however showed great promise in this career field. She was friendly and knowledgable, should go far in whatever endeavor she pursues. Dave was I guees was t showed great promise in this career field. She was friendly and knowledgable, should go far in whatever endeavor she pursues. Dave was I guees was the office manager who was in total control of numerous sales taking place at the same time. A very pleasant nature of being in total control surrounded him. He was very helpful in helping us pick the right vehicle. Thank you again for your help. Earl & lindia Hall More

Thank you for making a stressful, and complicated in our case, experience very enjoyable. Ryan, Britton and Dave worked with Keith and I with the many changes and upgrades that we were requesting for our v case, experience very enjoyable. Ryan, Britton and Dave worked with Keith and I with the many changes and upgrades that we were requesting for our vehicle. They even stayed late with us on two occasions to make sure that, after two weeks of looking at different Honda vehicles and models, we were completely satisified. Your staff was always willing to listen to us and did it with a smile. This is one dealership that made us feel like we were the boss. You honestly feel like family when you visit Hagerstown Honda. Thanks again for everything. Keiths Civic is impressive!! More

When coming to Honda I was expecting nothing and came out with a new Honda Civic. Brandon did everything possible to make my dream come true. Thanks to Brandon, Brett and Dave for working with me even though with a new Honda Civic. Brandon did everything possible to make my dream come true. Thanks to Brandon, Brett and Dave for working with me even though my credit was less than perfect. More

The internet correspondance was excellent and accurate. The sales person was thorough and accommodating. The finance person was efficient and helpful. No hassels,no falsh information, all were extremely The sales person was thorough and accommodating. The finance person was efficient and helpful. No hassels,no falsh information, all were extremely efficient. I had a great experience buying this car. More

Great group of people to work with. Relieved all anxiety I had about leasing my Honda Accord. Answered questions in layman terms no trickery. Went out of their way to make sure I had excellent experience. H I had about leasing my Honda Accord. Answered questions in layman terms no trickery. Went out of their way to make sure I had excellent experience. Have followed up with calls to me to ask about my satisfaction. I will absolutely recommend this dealership to all my friends. More

Just a week or so after purchasing a new vehicle from this dealership, I started to hear a funny whistling whenever the car would reach a certain speed. As most vehicles don't whistle, I stopped by the this dealership, I started to hear a funny whistling whenever the car would reach a certain speed. As most vehicles don't whistle, I stopped by the dealership to speak with one of the guys who helped us in the purchase (Ryan Dearing) and he stopped what he was doing to hop in the car and have a listen for himself. Once he confirmed that the car was in fact making a noise that it shouldn't, he directed me to service and put me in contact with Ray who immediately set up an appointment for a technician to do a ride-along for further diagnosis. On the day of the appointment, I unwisely scheduled an appointment for 10 am thinking that I'd be wrapped up with everything by then. I got to the dealership at 7:30 am, Bill hopped in and took the ride-along with me so that he could evaluate the sound, was able to immediately tell me what the problem was and we returned to the shop so that they could repair. I was happy with my book & crochet while waiting in THE MOST COMFORTABLE CHAIRS EVER and enjoying coffee & a donut on them. As the time creeped closer to when I needed to leave, Ray was able to relay that information to the technicians and had my paperwork ready for me so that as soon as they had the car finished, I was able to hop in and drive off. My car no longer whistles at me and I (weirdly enough) am looking forward to oil changes, tire rotations and any other type of service needed with the dealer. More

Here is why I gave the above rating: We have been Here is why I gave the above rating: We have been buying new cars from Britton King for the past 5 years and have really enjoyed the overall salesm Here is why I gave the above rating: We have been buying new cars from Britton King for the past 5 years and have really enjoyed the overall salesmanship - professionalism and most of all his integrity. Although he ranks VERY high with his quality of work, friendliness as well as the customer service, I always continue to shop around. On two occasions (as was the case this past weekend) my husband and I were even on our way to Bobby Rahal Honda in Mechanicsburg – their salesperson Brian was providing us with better numbers. However, the tenacity that Britton and Angelo displayed is why we turned around and drove to Hagerstown Honda. Britton is and always will be one of the best employees you have – no matter what his title. While at Hagerstown Honda this weekend Britton introduced us to the other person on your team that helped make the sale possible – Angelo. Angelo is another amazing salesperson (NEVER thought you would have two such stellar employees!), he was personable – but not pushy, he was very informative – knew his product very well but was not boring, and had an incredible personality. Both of these young men should be commended not only for their hard work and over the top customer service but for their integrity when it comes to selling your product. We will continually call Hagerstown Honda (specifically Britton and Angelo) for all our vehicle needs knowing without reservation they are completely honest when providing us with the best overall deal. More

Micah and all of the rest of the staff who worked with me at Hagerstown Honda were great people! Micah was honest about my trade-in, and he worked with me to get my new payment to a rate I could afford. He at Hagerstown Honda were great people! Micah was honest about my trade-in, and he worked with me to get my new payment to a rate I could afford. He never put his desire to make the sale before my needs as a customer. The rest of the staff were friendly and helpful. The dealership itself is very inviting and an enjoyable place to be. More

The personnel at the dealership were very friendly, personable, and likeable. The purchase experience was the best I've ever been involved in. I also met the other sales manger, Dave, and he too was ve personable, and likeable. The purchase experience was the best I've ever been involved in. I also met the other sales manger, Dave, and he too was very friendly and interested in assuring we had a great experience. The fact of no pressure sales and no bickering back and forth on the final deal was greatly appreciated. I highly recommend Mike Kuhns and this dealership to family and friends. More