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Hagerstown Honda

Hagerstown, MD

4.9
842 Reviews
Hagerstown Honda began operation in November 1990 and moved from our temporary location on Frederick Street to the I-70 Auto Mall in July of 1991. Many of our original 12 associates are still members of the Hagerstown Honda team as are many that joined our growing operation in the early 1990s. We are very proud that so many of our associates in all departments remain part of our organization. In 1997, we added KIA vehicles to our product offerings and completed our new Honda building in 2000, which is twice the size of the new building completed in 1991. We have been very fortunate that many of our customers continue to buy their new and used vehicles from us year after year. We have grown to become one of the top Honda dealers nationwide and with over 3,000 customer deliveries each year, Hagerstown Honda is western Maryland's largest automotive dealer. As we continue to grow and expand on our 15 acre complex, our goal is always to serve our customers' better. The internet has allowed our new customers to learn more about our service, our inventory and our commitment to customer satisfaction before they drive on the lot. The internet has also allowed our existing customers to make service appointments, purchase parts or just learn more about the exciting new products that come from Honda and KIA every year. We hope you will keep us on your shopping list when your transportation needs change and will always feel that you have a home at Hagerstown Honda/KIA.
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10307 Auto Place

Hagerstown, MD

21740

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Showing 842 reviews

April 05, 2013

Ian Smith in internet sales was great to work with. I knew I had a winner when I sent a request for price via the web late at night and had an almost immediate response from Ian at 11PM. He answered a f More

by DGS80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian Smith
March 30, 2013

Greatly recommend visiting Hagerstown Honda when contemplating buying a new or used vehicle. My experience with Hagerstown Honda went beyond my greatest expectations. My ratings on all categorie More

by egj1969
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Shelton, Ryan King and David Ainsworth
January 29, 2013

They were all very friendly, and more than willing to work with us. They went above and beyond to work out a deal that we were happy with. Each one of them took the time to explain things to us from the More

by sherryhen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Micah Yougbar, Darin Fazenbaker, and Dave, the sales manager
January 03, 2013

The best customer service you will ever find. Always concerned that you are getting the best deal that meets your needs. Alwayd very friendly, courteus and professional and you will never meet a nicer g More

by deer61hunter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff, Dave, Brandon, Jim, Angelo
December 12, 2012

I had my first Hagerstown Honda experience last week, and it will definitely not be my last! I went in only looking to trade my 1999 Chrysler Cirrus for another used car, but I was able to walk out with a b More

by jess1986
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angelo Marino in Sales and Darin Fazenbaker in Financing
December 06, 2012

Justin in sales was outstanding. No pressure, answered all my crazy questions. Was always available to work around our busy work schedule. Found us the car,a 2013 Honda Accord Sedan Touring in red. My wif More

by YBJP96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sales = Justin Griffith , Serice = Bill Crouse
November 12, 2012

I have purchased Hondas from Hagerstown Honda since 1995 because the individuals at this delaership are courteous, professional, and helpful. Chio DiCola knows his products thoroughly and presents his prod More

by Raegon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chio DiCola and Dave Ainsworth
October 08, 2012

We spent a considerable amount of time at the dealership on Saturday, Oct. 6, and Andrew, Dave,and Darin couldn't have been more helpful. Andrew was incredibly patient and enthusiastic. We left with two n More

by MaggieYoder
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Puckett
September 27, 2012

The quality of care given to the used cars on the lot was noticably higher than other dealers we visited. The people were all very friendly, especially our salesperson, James. He answered all of our questi More

by Gogators9606
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
September 12, 2012

Great job by Ciro and his management team. . .we worked out a fair deal and I drove off the lot in a car that was even better than I expected! More

by Bryan K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ciro ( sales ), Darren ( finance ) and Dave ( sales manager )
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