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Hagerstown Honda
Hagerstown, MD
843 Reviews
Hagerstown Honda began operation in November 1990 and moved from our temporary location on Frederick Street to the I-70 Auto Mall in July of 1991. Many of our original 12 associates are still members of the Hagerstown Honda team as are many that joined our growing operation in the early 1990s. We are very proud that so many of our associates in all departments remain part of our organization.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 843 reviews
December 29, 2015
New car buy Great experience. I was not pressured into buying the vehicle. Staff was very professional and knew what they were doing. If the vehicle works out, I Great experience. I was not pressured into buying the vehicle. Staff was very professional and knew what they were doing. If the vehicle works out, I'll be back. More
by kboggs1
Employees Worked With
December 29, 2015
Excellent Experience Hagerstown Honda has a great staff and we worked with Ciro to get a great deal on a 2016 Civic. Professional and stress free.....cannot recommend any Hagerstown Honda has a great staff and we worked with Ciro to get a great deal on a 2016 Civic. Professional and stress free.....cannot recommend any higher! More
by RandyH
Employees Worked With
Ciro Schianodicola
December 29, 2015
Grand Experience I purchased a 2016 Honda Pilot in August and the warm welcome from the sales staff at Hagerstown Honda made my decision a lot easier. Kyle answered al I purchased a 2016 Honda Pilot in August and the warm welcome from the sales staff at Hagerstown Honda made my decision a lot easier. Kyle answered all my questions with great knowledge and ease. He was still available and helpful with things that I didn't understand about the car weeks after I purchased it. The Pilot is a great vehicle and the only complaint I have with it is the radio. I am not a surris type of person but I do like to listen to local stations and they tend to fade in and out during my commute. Wanda C. More
by Wanda C
December 28, 2015
2016 Pilot purchase Friendly and attentive staff and manager. Salesman well versed in model features. Paperwork was relatively quick and easy. Questions answered patientl Friendly and attentive staff and manager. Salesman well versed in model features. Paperwork was relatively quick and easy. Questions answered patiently and respectfully without pressure tactics. Overall a very good experience. More
by pperryhka
Employees Worked With
Justin Griffith
December 26, 2015
Price, Time and Experience was Awesome! This was our third Honda from Hagerstown Honda and as usual a pleasure to deal with. Our salesman Ciro Schiano di Cola was so helpful. This was our third Honda from Hagerstown Honda and as usual a pleasure to deal with. Our salesman Ciro Schiano di Cola was so helpful. More
by Norma J.
Employees Worked With
Ciro Schianodicola
December 23, 2015
On Spec, on Time, on Price My wife and I had an overwhelming pleasurable buying experience with Kyle Wilson and the staff at Hagerstown Honda. Everyone welcomed us in a friendl My wife and I had an overwhelming pleasurable buying experience with Kyle Wilson and the staff at Hagerstown Honda. Everyone welcomed us in a friendly, warm, and hospitable manner with no pressure on buying until we initiated our interest to talk to a sales rep and, later, there was no pressure to purchase extras. Kyle took the necessary time to explain all the innovative technical apps on our 2016 Accord. Due to our other vehicle being serviced and being ride-short, Kyle picked me up and brought me to the dealership to bring the new Accord home. The Accord was thoroughly cleaned, detailed and gassed up. I look forward to a long term relationship with Hagerstown Honda. Regards, Jerry & Linda Buhi More
by olderto
Employees Worked With
December 22, 2015
Forever customer Can't say enough good things about Hagerstown Honda and our favorite salesman Justin. This is our second Honda purchased here with the help of Justin Can't say enough good things about Hagerstown Honda and our favorite salesman Justin. This is our second Honda purchased here with the help of Justin and all I can say is it's more like hanging out with a really good friend than a typical stress filled experience you would expect at a dealership. Would also like to say thanks to our finance manager Brandon Fischer and everyone else we met and spoke to along the way. As long as Hagerstown Honda stays in business they will earn our business. Thanks again Justin! More
by Toyotundra15
Employees Worked With
Justin Griffith, Brandon Fisher
December 22, 2015
Absolutely Awesome Experience!!! This is the 2nd Honda we purchase from Hagerstown Honda, & I have to say they are like family! Our Salesman "Justin Griffith" is absolutely AWESOME!!! This is the 2nd Honda we purchase from Hagerstown Honda, & I have to say they are like family! Our Salesman "Justin Griffith" is absolutely AWESOME!!! We feel so comfortable working with him...HE FEELS LIKE FAMILY!!! If you want to be treated fairly, & like family, then I would definitely recommend purchasing a Honda from here! More
by lacaramela007
Employees Worked With
Justin Griffith, Brandon Fisher
December 22, 2015
Just love the employes at Hagerstown Honda I 31/2 years ago got the dream of my life Ridgeline Sport 2013 and loved it, now I just got a 2015 CRV Honda thanks to Brandon Fisher and Angelo Marin I 31/2 years ago got the dream of my life Ridgeline Sport 2013 and loved it, now I just got a 2015 CRV Honda thanks to Brandon Fisher and Angelo Marino. I know I have always loved Honda's and will never own anything else, I just love going to Hagerstown Honda the guys are greattttttttttttttttttttttttt! !!!!!!!!!!!!!!!!!!!. More
by halfwayblondie
December 21, 2015
EXceptional Service I have to say our experience with Justin Griffith was excellent from negotiation until I drove off with my new car. Justin was very cooperative and a I have to say our experience with Justin Griffith was excellent from negotiation until I drove off with my new car. Justin was very cooperative and attentive in what I was looking for in a car. I am a repeat customer of Hagerstown Honda and they treated me as such. Justin was knowledgeable in showing me all the features of my new Honda Pilot. So thankful and so blessed. Great job Justin! I will definitely be recommending you in the future and it was a pleasure doing business with you. More
by MCRAES
Employees Worked With
Justin Griffith
