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Hagerstown Honda
Hagerstown, MD
843 Reviews
Hagerstown Honda began operation in November 1990 and moved from our temporary location on Frederick Street to the I-70 Auto Mall in July of 1991. Many of our original 12 associates are still members of the Hagerstown Honda team as are many that joined our growing operation in the early 1990s. We are very proud that so many of our associates in all departments remain part of our organization.
In 1997, we added KIA vehicles to our product offerings and completed our new Honda building in 2000, which is twice the size of the new building completed in 1991. We have been very fortunate that many of our customers continue to buy their new and used vehicles from us year after year. We have grown to become one of the top Honda dealers nationwide and with over 3,000 customer deliveries each year, Hagerstown Honda is western Maryland's largest automotive dealer.
As we continue to grow and expand on our 15 acre complex, our goal is always to serve our customers' better. The internet has allowed our new customers to learn more about our service, our inventory and our commitment to customer satisfaction before they drive on the lot. The internet has also allowed our existing customers to make service appointments, purchase parts or just learn more about the exciting new products that come from Honda and KIA every year. We hope you will keep us on your shopping list when your transportation needs change and will always feel that you have a home at Hagerstown Honda/KIA.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 843 reviews
January 02, 2016
Excellent experience The sales person I had was very knowledgeable. The whole staff there was very friendly and very efficient. I definitely will go back whenever I cons The sales person I had was very knowledgeable. The whole staff there was very friendly and very efficient. I definitely will go back whenever I consider buying another car. More
by Cathy Dempsey
Employees Worked With
December 31, 2015
2015 Civic I was in a car accident and my car was totaled. I was very concerned about having to add a monthly car payment to our expenses. My husband and I reach I was in a car accident and my car was totaled. I was very concerned about having to add a monthly car payment to our expenses. My husband and I reached out to Justin, who we have been working with for years, and told him about our situation. Justin assured us we would figure something out. With Justin's help we were able to lease a 2015 Civic, putting a reasonable amount of money down and most importantly staying at a price for monthly payment that we can afford. I can't say enough positive things about Justin and Hagerstown Honda in general. We have always had great service. Justin has been wonderful to work with and I never buy a car from anyone else. More
by Kristy97
Employees Worked With
Justin Griffith
December 31, 2015
Great experience I've bought/leased 3 Hondas from Hagerstown Honda and the staff has always been outstanding. I highly recommend doing business with them! They work wi I've bought/leased 3 Hondas from Hagerstown Honda and the staff has always been outstanding. I highly recommend doing business with them! They work with you to give you the best deal possible. More
by Gbaker62
Employees Worked With
December 31, 2015
I will never deal with any other dealership We have dealt with Micah for a long time now. Ever since I was a little kid. He is practically family and we will always shop with Hagerstown Honda be We have dealt with Micah for a long time now. Ever since I was a little kid. He is practically family and we will always shop with Hagerstown Honda because of him More
by Travis123
Employees Worked With
December 30, 2015
Wonderful dealing with Kyle and Brandon We would highly recommend Hagerstown Honda and sales person Kyle Wilson. He spent time discussing our options, explaining the vehicle features and ans We would highly recommend Hagerstown Honda and sales person Kyle Wilson. He spent time discussing our options, explaining the vehicle features and answering our questions. Kyle is always willing to answer our many questions about the new Pilot and familiarize us with the new technology in the 2016 model. Brandon Fisher assisted with the financing and helped us make decisions concerning the best payment plan and warranty coverage to suit our needs. We had a prior purchase with Hagerstown Honda and have used their service department for a number of years and have always had a satisfactory experience. More
by Lab mom
December 30, 2015
Grand Experience Was a wonderful experience, Kyle Wilson explained things on the car. . My son and I really liked how we were treated Not only by Kyle, but everyone Was a wonderful experience, Kyle Wilson explained things on the car. . My son and I really liked how we were treated Not only by Kyle, but everyone of the sales staff. I. and my son, picked up the car Monday, Night, am still on cloud nine. Hagerstown Honda, was highly recommend to us, and now I can see why. More
by Anna home
December 30, 2015
if in need of vehicle see Micah Youngbar asap! highly rated! VALUABLE EXPERIECE WITH Micah Youngbar knowledgeable expedient professionalism experienced with our third purchase. Highly recommend !! If in need VALUABLE EXPERIECE WITH Micah Youngbar knowledgeable expedient professionalism experienced with our third purchase. Highly recommend !! If in need of vehicle look no farther you will be pleased we heve been! More
by dja
Employees Worked With
December 30, 2015
Great experience for first car purchase My salesman kyle was fantastic with helping me decide what car best fit my interests. I would recommend this dealership to anyone that is interested i My salesman kyle was fantastic with helping me decide what car best fit my interests. I would recommend this dealership to anyone that is interested in purchasing a new vehicle. More
by Jasko
Employees Worked With
December 30, 2015
Enjoyable Experience This was my first experience with Hagerstown Honda. I was very pleased with the professional, knowledgeable and friendly staff. Ciro was great to wo This was my first experience with Hagerstown Honda. I was very pleased with the professional, knowledgeable and friendly staff. Ciro was great to work with and was very helpful. Darin was also excellent at explaining the finance options. Great location, easy to get in and out of. More
by pbr630
December 29, 2015
For Once a Pleasant Visit to buy a car everybody was vary helpful the salesman was not pushy and polite and listen to what we wanted,from that we ended up with a civic everybody was vary helpful the salesman was not pushy and polite and listen to what we wanted,from that we ended up with a civic More
by LarryD
Employees Worked With
