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Hagerstown Honda
Hagerstown, MD
843 Reviews
Hagerstown Honda began operation in November 1990 and moved from our temporary location on Frederick Street to the I-70 Auto Mall in July of 1991. Many of our original 12 associates are still members of the Hagerstown Honda team as are many that joined our growing operation in the early 1990s. We are very proud that so many of our associates in all departments remain part of our organization.
In 1997, we added KIA vehicles to our product offerings and completed our new Honda building in 2000, which is twice the size of the new building completed in 1991. We have been very fortunate that many of our customers continue to buy their new and used vehicles from us year after year. We have grown to become one of the top Honda dealers nationwide and with over 3,000 customer deliveries each year, Hagerstown Honda is western Maryland's largest automotive dealer.
As we continue to grow and expand on our 15 acre complex, our goal is always to serve our customers' better. The internet has allowed our new customers to learn more about our service, our inventory and our commitment to customer satisfaction before they drive on the lot. The internet has also allowed our existing customers to make service appointments, purchase parts or just learn more about the exciting new products that come from Honda and KIA every year. We hope you will keep us on your shopping list when your transportation needs change and will always feel that you have a home at Hagerstown Honda/KIA.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 843 reviews
June 12, 2016
Very attentive easy transaction Micah was a wonderful person to deal with, very caring, easy to talk to and made the experience of buying a car very easy and successful I appreciated Micah was a wonderful person to deal with, very caring, easy to talk to and made the experience of buying a car very easy and successful I appreciated all the help he could offer finding me the best deal he could. More
by dault78
Employees Worked With
Other Employees :
Micah Youngbar,Darin Fazenbaker
June 02, 2016
Quick and painless I had a wonderful experience at Hagerstown Honda. I got a great deal and left with a beautiful new Honda CRV. Quick and painless!!! Great financing an I had a wonderful experience at Hagerstown Honda. I got a great deal and left with a beautiful new Honda CRV. Quick and painless!!! Great financing and just what I wanted. No compromes. Blake was a great salesperson and I would highly recommend that you request him when you feel ready to car shop More
by Betsy263
June 02, 2016
Quickest car purchase we ever made! We put in a bid on line and received a response with in 30 mins. Bid accepted, car sold! it really was as easy as that. We put in a bid on line and received a response with in 30 mins. Bid accepted, car sold! it really was as easy as that. More
by hondahipster
June 01, 2016
Always a pleasure! Over the past 15 years or so I have bought 12 + cars here. It has always been a no pressure sales environment. The sales and service staff have alwa Over the past 15 years or so I have bought 12 + cars here. It has always been a no pressure sales environment. The sales and service staff have always gone above and beyond to help with any issues and I have found their deals with both new and used vehicles to be be highly competitive. I would highly recommend checking them out before your next purchase! More
by djmm79
May 28, 2016
No Hassle Car Buying I hate shopping for anything. This is why I come to Hagerstown Honda. We just purchased our 4th vehicle from Hagerstown. They make it so easy and don' I hate shopping for anything. This is why I come to Hagerstown Honda. We just purchased our 4th vehicle from Hagerstown. They make it so easy and don't try to sell you on things you don't want or need. Everybody here is always friendly and make the experience a pleasant one. Service department is always helpful and does a wonderful job. Many thanks to all who work there for making my life easier. More
by Snafu222
Employees Worked With
Ciro Schianodicola
May 22, 2016
A great experience As soon as I pulled up to the dealership, I was welcomed with many friendly employees and helped immediately. I went to Honda to purchase my first car As soon as I pulled up to the dealership, I was welcomed with many friendly employees and helped immediately. I went to Honda to purchase my first car, so I wasn't very knowledgable or aware of what I should have been looking for, however, Ciro was very patient when answering all of my questions. I didn't feel pressured or lost for even a second. My grandparents have worked with Ciro for many years now and have never run into any problems or trouble when purchasing a car. Ciro and Ryan were both amazing to work with and I would highly recommend them to anyone. More
by Haley Kirby
Employees Worked With
Ciro Schianodicola
May 17, 2016
Very Straight forward and professional After spending the weekend driving from Fredrick, MD to Martinsburg WV looking at to many dealerships to count, I knew as soon as I was greeted this w After spending the weekend driving from Fredrick, MD to Martinsburg WV looking at to many dealerships to count, I knew as soon as I was greeted this was the dealership I wanted to work with. Ciro worked with me and made certain I understood and was comfortable with everything. I am thrilled with the trade-in value offered and I got the best price on the car I wanted! Great experience! More
by Shelley123
May 14, 2016
Nothing but good things to say Ciro and Ryan were great to work with. They provided exactly what I asked for during negotiations. No pressure and understood exactly what I needed. T Ciro and Ryan were great to work with. They provided exactly what I asked for during negotiations. No pressure and understood exactly what I needed. They always were the first to respond to my emails and pricing was unmatched. I worked with 2 other dealers (closer to me). HH overcame the disadvantage of being the longest drive from my residence by being responsive and providing the lowest price. I'd highly recommend working with Ryan and Ciro while internet shopping. Financing was a breeze. Darin offered the obligatory optional extended warranty/service plans and didn't have a cow when I declined. Every item signed was explained clearly. Finished up in about 30 minutes. More
by Hawkmeister
May 06, 2016
What you enjoy Its nice to come to a dealership and have the door opened for you. ...to not have the salesman push a product down your throat. ..to allow you to make Its nice to come to a dealership and have the door opened for you. ...to not have the salesman push a product down your throat. ..to allow you to make a choice and then be knowledgeable about the product....my experience was great. .. More
by Jesse887432@gmail.com
Employees Worked With
Jason Flowers
May 04, 2016
They Have Their Stuff Together We called and visited several Honda dealerships before ultimately buying an HR-V from Ciro at Hagerstown Honda. He was great, and we couldn't be happ We called and visited several Honda dealerships before ultimately buying an HR-V from Ciro at Hagerstown Honda. He was great, and we couldn't be happier. More
by lvp
Employees Worked With
Ciro Schianodicola
