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Hagerstown Honda
Hagerstown, MD
843 Reviews
Hagerstown Honda began operation in November 1990 and moved from our temporary location on Frederick Street to the I-70 Auto Mall in July of 1991. Many of our original 12 associates are still members of the Hagerstown Honda team as are many that joined our growing operation in the early 1990s. We are very proud that so many of our associates in all departments remain part of our organization.
In 1997, we added KIA vehicles to our product offerings and completed our new Honda building in 2000, which is twice the size of the new building completed in 1991. We have been very fortunate that many of our customers continue to buy their new and used vehicles from us year after year. We have grown to become one of the top Honda dealers nationwide and with over 3,000 customer deliveries each year, Hagerstown Honda is western Maryland's largest automotive dealer.
As we continue to grow and expand on our 15 acre complex, our goal is always to serve our customers' better. The internet has allowed our new customers to learn more about our service, our inventory and our commitment to customer satisfaction before they drive on the lot. The internet has also allowed our existing customers to make service appointments, purchase parts or just learn more about the exciting new products that come from Honda and KIA every year. We hope you will keep us on your shopping list when your transportation needs change and will always feel that you have a home at Hagerstown Honda/KIA.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 843 reviews
August 09, 2016
Always classy! We have purchased our last two cars from Hagerstown Honda, and each experience has been fantastic! We live about five miles away from another Honda d We have purchased our last two cars from Hagerstown Honda, and each experience has been fantastic! We live about five miles away from another Honda dealership, but they can not touch the service, demeanor, and experience. You can tell that everyone at Hagerstown Honda likes working there, and they treat their customers like partners. Thank you Ciro, Eric, and the entire gang! You've earned my highest praise! More
by Mhcopen
August 01, 2016
Great customer service! We received warm welcome from all staff. Easy in and out. Received great pricing. Highly recommend and will definitely go back again. I have shared my We received warm welcome from all staff. Easy in and out. Received great pricing. Highly recommend and will definitely go back again. I have shared my experience with my friends and family. More
by Arsenal
Employees Worked With
July 21, 2016
ABSOLUTE PLEASURE It was an absolute pleasure dealing with Hagerstown Honda. Thank you John Williams for your knowledge, time spent, and especially your personal touc It was an absolute pleasure dealing with Hagerstown Honda. Thank you John Williams for your knowledge, time spent, and especially your personal touch. You are truly an asset and we look forward to working with you in the future. More
by Peggy 2016
Employees Worked With
July 14, 2016
Awesome Everyone was great to work with. It was a pleasure to buy my car from Honda. Ciro and Brandon were great. They even threw in all season floor mats and Everyone was great to work with. It was a pleasure to buy my car from Honda. Ciro and Brandon were great. They even threw in all season floor mats and a trunk tray for no charge. Awesome experience. Defintley would come back. Thank you Honda :) More
by Brooke lee
Employees Worked With
Ciro Schianodicola
July 09, 2016
Overall great experience, really satisfied! Always great at Hagerstown Honda! Everyone was really attentive and courteous, great experience once again. I walked out feeling really satisfied. Ci Always great at Hagerstown Honda! Everyone was really attentive and courteous, great experience once again. I walked out feeling really satisfied. Ciro made everything real comfortable and pleasant. Thank you! More
by Yeli marrero
Employees Worked With
Ciro Schianodicola
July 08, 2016
Excellent dealer We were welcomed promptly and our auto needs were nicely met. Chad Black did a very complete job in showing us the very car we needed and was very hel We were welcomed promptly and our auto needs were nicely met. Chad Black did a very complete job in showing us the very car we needed and was very helpful in getting all the complicated paperwork through the mill. Chad had several good ideas on the finance option and we followed his lead on that. We think that we ended up with a very nice vehicle and were treated well for what can be a trying experience. More
by Walt
Employees Worked With
Chad Black
July 01, 2016
Satifaction I was treated kindly and with the most respect and they worked with me to get me the best deal for my need and finances. I was treated kindly and with the most respect and they worked with me to get me the best deal for my need and finances. More
by satisfied
Employees Worked With
Ciro Schianodicola
June 28, 2016
Excellent buying experience I had a great buying experience while buying my new Civic. I will definitely recommend anyone who is looking for a Honda to come here. Ian & Brent wer I had a great buying experience while buying my new Civic. I will definitely recommend anyone who is looking for a Honda to come here. Ian & Brent were wonderful. More
by Happy buyer
Employees Worked With
June 25, 2016
Always a Pleasure Doing Business at Hagerstown Honda I have been doing business with Hagerstown Honda for eight years following the purchase of my '08 Civic EX. All purchase and service experiences have I have been doing business with Hagerstown Honda for eight years following the purchase of my '08 Civic EX. All purchase and service experiences have been handled attentively, professionally, and efficiently. My Civic was kept in excellent running condition. The vehicle had NO major repairs those years of ownership. I was so impressed I had to buy another! This is the second vehicle I have purchased with Ciro Schiano di Cola's assistance. He is by far the most patient and helpful salesman. He saw me through almost a week's worth of test drivings and conversations about the best car for my needs, comfort, and budget: an easy, no pressure process. I certainly recommend his expertise to any customer interested in a new Honda. More
by EPGirl
Employees Worked With
Ciro Schianodicola
June 18, 2016
Thank you for your the Great Customer Service From my very first visit to Hagerstown Honda, I was welcome with Great customer service. My sale person, John Williams was very friendly and knowledg From my very first visit to Hagerstown Honda, I was welcome with Great customer service. My sale person, John Williams was very friendly and knowledgeable about the Honda product. Everyone was at the dealer was friendly and courteous. Thank you John for your support in selection my new 2016 Honda Accord EXL V6. I'm enjoying my ride. More
by NanNan56
Employees Worked With
