Hagerstown Honda

new car price was fair and in line with other Honda dealerships. sales force was helpful and knowledgeable about the CRV I was thinking of buying. Finance wa price was fair and in line with other Honda dealerships. sales force was helpful and knowledgeable about the CRV I was thinking of buying. Finance was easy (but to many forms) and I will get my car this week. More

Excellent experience This was my second purchase of a vehicle at Hagerstown Honda. My experience with this dealership was so positive in the past that I decided to go back This was my second purchase of a vehicle at Hagerstown Honda. My experience with this dealership was so positive in the past that I decided to go back again when I needed a new SUV. They are professional, extremely helpful, courteous and made the entire car-buying experience exciting and fun, exceeding my expectations. More

Great experience from start to finish! I had a wonderful experience at Hagerstown Honda. I would highly recommend this dealership to everyone! We have been purchasing vehicles from this d I had a wonderful experience at Hagerstown Honda. I would highly recommend this dealership to everyone! We have been purchasing vehicles from this dealership for years and have always had a great experience. I love my new HRV! Thanks so much! More

Excellent "low-key" buying experience No fuss, no muss buying experience. We knew the vehicle we wanted to purchase and got an "out the door" online quote from Ian. It was the lowest quo No fuss, no muss buying experience. We knew the vehicle we wanted to purchase and got an "out the door" online quote from Ian. It was the lowest quote we received, so we decided to drive out to Hagerstown. When we arrived at the dealership we were introduced to Ian who then handed us off to Blake, our saleman. Blake proceeded to take us on a test drive and explained every feature of the car. When we sat down to purchase the car the final price matched to the penny the "out the door" price Ian had quoted us. We settled the paperwork while the car was detailed, had one more feature review with Blake, and drove the car home. This is how car buying should work. More

They hide true facts about used car history This dealership only provides Autocheck reports. The Autocheck reports are unreliable and does not provide true history of vehicle. We were looking at This dealership only provides Autocheck reports. The Autocheck reports are unreliable and does not provide true history of vehicle. We were looking at a certified pre-owned 2012 CRV that Autocheck reported as a personally owned vehicle with no accidents or damages in history. Even when we asked for a Carfax report, they said they couldn't get one for us. They never revealed that they did not want us to know the true history of the vehicle. We are lucky that we decided to spend an extra $40 to check the Carfax report on our own. And guess what ?? The carfax report showed that the vehicle was a leased one and it has accidents and damaged in its history. We were stunned..... when we got back to the dealer with what we have found, they seemed cool about it and said "that's unfortunate"......... Don't go to this dealer. If you go, don't believe in their reports. Its worth spending $40 to check the true history of the vehicle that you are planning to buy before you end up paying $20,000 to buy the vehicle and then get fooled. More

Delightful Experience I recently purchased a Honda CV-R from Hagerstown Honda and am extremely pleased with my buying experience. My salesman, Ciro was patient, thorough, I recently purchased a Honda CV-R from Hagerstown Honda and am extremely pleased with my buying experience. My salesman, Ciro was patient, thorough, and most important to me, he listened to my concerns and was in no way pushy or high-pressured. I really appreciated that characteristic because it allowed me the time I needed to make up my mind. I have already recommended this salesman and dealership to a woman I met in the parking lot at Weis and will continue to do so as the opportunity presents itself. I think word of mouth is the best advertisement, so I will spread the word. Good job Hagerstown Honda, Ciro, Brandon and all the other nice people whom I met there. More

Awesome Buying Experience Sale representative John Allen and Financial Representative Britton King were very cordial and professional during the entire experience. The atmosph Sale representative John Allen and Financial Representative Britton King were very cordial and professional during the entire experience. The atmosphere of the dealership is friendly from the moment you walk onto the lot until you leave...regardless if you purchase a vehicle or not...However, my wife and I love our Certified Pre-Owned 2015 Honda CR-V and would highly recommend this dealership if you are looking for quality staff and quality vehicles for your next purchase! Thank You, Dave & Mary More

Great staff John was an excellent sales Rep. I traveled 1 1/2 hours to get there. I was extremely tired after 3 hrs of business :( they prepped the car for me to John was an excellent sales Rep. I traveled 1 1/2 hours to get there. I was extremely tired after 3 hrs of business :( they prepped the car for me to take home. On the way home I struggled to get home because the windows were so smeared up and it was dark. I would've never let that car go out like that to a customer . They Buffed out half the hood.. that was crazy! Now I have to come back to sit another 2 hours to get the car buffed out. Yes it was kinda late but should of had more employees help to finish the car properly before me taking it home so I didn't have to make another trip out! It looks really bad, smeared windows & spots all over it. I had to clean the windows to safely drive it. I am extremely pleased with your staff & sales Rep. they worked with me & were so kind & made sure I was taken care of. Thank you . More

Overall Great Experience Ciro was very helpful. He got me a great deal and managed it without us having to go back and forth. This is the second car I have bought at this de Ciro was very helpful. He got me a great deal and managed it without us having to go back and forth. This is the second car I have bought at this dealership and always have my car serviced here. I have always been pleased with the way people have treated me and the work on my car. Thanks Ciro for humoring my mom. More