Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Hagerstown Honda
Hagerstown, MD
843 Reviews
Hagerstown Honda began operation in November 1990 and moved from our temporary location on Frederick Street to the I-70 Auto Mall in July of 1991. Many of our original 12 associates are still members of the Hagerstown Honda team as are many that joined our growing operation in the early 1990s. We are very proud that so many of our associates in all departments remain part of our organization.
In 1997, we added KIA vehicles to our product offerings and completed our new Honda building in 2000, which is twice the size of the new building completed in 1991. We have been very fortunate that many of our customers continue to buy their new and used vehicles from us year after year. We have grown to become one of the top Honda dealers nationwide and with over 3,000 customer deliveries each year, Hagerstown Honda is western Maryland's largest automotive dealer.
As we continue to grow and expand on our 15 acre complex, our goal is always to serve our customers' better. The internet has allowed our new customers to learn more about our service, our inventory and our commitment to customer satisfaction before they drive on the lot. The internet has also allowed our existing customers to make service appointments, purchase parts or just learn more about the exciting new products that come from Honda and KIA every year. We hope you will keep us on your shopping list when your transportation needs change and will always feel that you have a home at Hagerstown Honda/KIA.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 843 reviews
March 24, 2024
Tony Valentine of Hagerstown Honda is the type of car dealer we all need and deserve. When I arrived at Hagerstown Honda to look for my new car, I was driving a 2008 Accord. I had been driving it fo dealer we all need and deserve. When I arrived at Hagerstown Honda to look for my new car, I was driving a 2008 Accord. I had been driving it for almost 17 years. I needed to be educated on what was available in newer cars. The computerization of current models was all new to me. Tony not only introduced me to the newer cars, but after I made my selection, he patiently explained and demonstrated the computerized system of my new CRV. Tony recognized that so much information was overwhelming, so he offered to reteach and redemonstrate any areas of difficulty. He told me that as I enjoyed driving my new CRV, I was to write down any questions or concerns and we would schedule future lessons as necessary. I also ordered some accessories for my new CRV. Some of the accessories needed to be ordered. When they arrived, Tony offered to stop by my home to deliver and install. That was so much more than I ever expected, and it was very appreciated. Tony Valentine exemplifies an ideal car dealer. More
by ccpleasant11
Employees Worked With
March 22, 2024
Great customer service from part of Mr. Paul , vey diligent and profesional working with our requests .He was at our service during all time since our first visit to the dealer . Paul , vey diligent and profesional working with our requests .He was at our service during all time since our first visit to the dealer . More
by Felix Gonzalez
Employees Worked With
March 21, 2024
Tony's knowledge about the vehicle was impressive and his patience in answering my many questions made me feel comfortable. He truly made my experience easy and stress-free. I would be happy to recomm his patience in answering my many questions made me feel comfortable. He truly made my experience easy and stress-free. I would be happy to recommend Tony to my friends and family who are in the market for a new car. More
by bubsmom.hill
March 16, 2024
Tony was very accommodating and was not pushy at all. I highly recommend Tony to anyone. I highly recommend Tony to anyone. More
by Jennufer
Employees Worked With
March 11, 2024
Buying the car was a really Fast experience. Seller was very knowledgeable and answered all questions asked. Seller was very knowledgeable and answered all questions asked. More
by emelyramirez35
March 10, 2024
Upfront and easy to work with. Helped me review all my options and make my best choice. Helped me review all my options and make my best choice. More
by ddthetide
February 26, 2024
Paul Shockey was great to work with. Scott M. in finance was great too. So glad we picked Hagerstown Honda! Scott M. in finance was great too. So glad we picked Hagerstown Honda! More
by SaraM
February 26, 2024
It was my first time buying a car from a dealer, they made it as painless as possible (even if my anxiety didn’t agree) and talked me through everything. Paul and Chad were amazing! made it as painless as possible (even if my anxiety didn’t agree) and talked me through everything. Paul and Chad were amazing! More
by bblues21
February 13, 2024
Paul was an absolute god and the sales manager was awesome too tyvm guys Rob awesome too tyvm guys Rob More
by robertlam1978
January 26, 2024
I was extremely pleased with my experience at Hagerstown Honda. Everyone is very nice and helpful. I wanted Paul to be my salesman again because I had a great experience with him when I purchased my previou Honda. Everyone is very nice and helpful. I wanted Paul to be my salesman again because I had a great experience with him when I purchased my previous vehicle. Any experience I’ve had at Hagerstown Honda has been excellent! A great team of people working there and I will definitely be coming back again if ever in need of another vehicle and would recommend them to anybody I know!☺️ More
by loganrees24
Employees Worked With
