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Hagerstown Honda
Hagerstown, MD
843 Reviews
Hagerstown Honda began operation in November 1990 and moved from our temporary location on Frederick Street to the I-70 Auto Mall in July of 1991. Many of our original 12 associates are still members of the Hagerstown Honda team as are many that joined our growing operation in the early 1990s. We are very proud that so many of our associates in all departments remain part of our organization.
In 1997, we added KIA vehicles to our product offerings and completed our new Honda building in 2000, which is twice the size of the new building completed in 1991. We have been very fortunate that many of our customers continue to buy their new and used vehicles from us year after year. We have grown to become one of the top Honda dealers nationwide and with over 3,000 customer deliveries each year, Hagerstown Honda is western Maryland's largest automotive dealer.
As we continue to grow and expand on our 15 acre complex, our goal is always to serve our customers' better. The internet has allowed our new customers to learn more about our service, our inventory and our commitment to customer satisfaction before they drive on the lot. The internet has also allowed our existing customers to make service appointments, purchase parts or just learn more about the exciting new products that come from Honda and KIA every year. We hope you will keep us on your shopping list when your transportation needs change and will always feel that you have a home at Hagerstown Honda/KIA.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 843 reviews
January 16, 2018
Making up my mind! I have trouble making big decisions. With Tariq Anwar’s helpful assistance, I finally bought a new car! It was long overdue, but necessary. He underst I have trouble making big decisions. With Tariq Anwar’s helpful assistance, I finally bought a new car! It was long overdue, but necessary. He understood my situation and need for a car suitable for my elderly mother. We test drove and selected the Honda HRV and it’s a wonderful fit. Tariq gave us a great deal with our final price and financing. The whole dealership went above and beyond with our car buying experience. Our thanks to everyone there at Hagerstown Honda! More
by cargirl
Employees Worked With
Jeremy Kelly, Tariq Anwar
January 07, 2018
Great price, better service! Tariq Anwar is a great sale rep...kind, friendly and went the extra mile to make it happen w/in my budget and payment. I would recommend him and all m Tariq Anwar is a great sale rep...kind, friendly and went the extra mile to make it happen w/in my budget and payment. I would recommend him and all my next vehicles will be purchased through him and Honda of Hagerstown. Thanks Brett! More
by Charles Dunn
December 26, 2017
Wonderful Experience with Hagerstown Honda I had such a great experience with the guys at Hagerstown Honda. Tariq provided wonderful customer service and a sense of calm, composed understanding I had such a great experience with the guys at Hagerstown Honda. Tariq provided wonderful customer service and a sense of calm, composed understanding that anyone would like to have in that kind of pressure situation. Multiple members of the team came by to ensure I was comfortable and had all the information I required throughout my transaction. I was amazed by how, even though the dealership didn't have to vehicle color and trim I wanted on site, they quickly found it and worked to have it delivered. It came the next day!!!! When I told Tariq that I planned to give the car to my wife as a Christmas present they did everything they could to help me achieve this goal. Tariq even met me to deliver the car the night of Christmas Eve which allowed me to keep the surprise intact. What amazing customer service and dedication!!! I did not expect to purchase a car that night but everything went so smoothly during the purchase process and the financing team was able to match the best rates from my credit union. I couldn't be more thrilled with my buying experience and I would definitely recommend the guys at Hagerstown Honda. Unlike other dealerships I worked with, they did everything they could to get me what I needed. More
by Pius
December 10, 2017
Pleasant Experience I had a very positive, stress free experience buying my 2018 Honda Fit. Everyone I dealt with was very pleasant. Thanks to John Williams for being s I had a very positive, stress free experience buying my 2018 Honda Fit. Everyone I dealt with was very pleasant. Thanks to John Williams for being so responsive. More
by newfitowner
December 09, 2017
Excellent service I would like to thank Rodney for his continued help with all our Honda needs. He is friendly, efficient, and customer service driven. Would go to hi I would like to thank Rodney for his continued help with all our Honda needs. He is friendly, efficient, and customer service driven. Would go to him again. More
by Jakebb72
Employees Worked With
December 09, 2017
A pleasant experience Very friendly people who listened to what I wanted and tried hard to get it for me. I feel that I have a car that fits our needs perfectly. Very friendly people who listened to what I wanted and tried hard to get it for me. I feel that I have a car that fits our needs perfectly. More
by Red Honda
December 07, 2017
Great car buying experience Buy a car from this dealership! You won't regret it! The entire staff is very friendly and courteous. Big shout out to Tariq! He was the most cons Buy a car from this dealership! You won't regret it! The entire staff is very friendly and courteous. Big shout out to Tariq! He was the most considerate and caring salesmen we've ever dealt with, a true gentleman! More
by Gwen
December 06, 2017
Friendly and knowledgeable staff Went to browse and came out with a new 2018 Honda Accord. This is how good the sales people are especially Tariq Anwar. The deals are great too. Went to browse and came out with a new 2018 Honda Accord. This is how good the sales people are especially Tariq Anwar. The deals are great too. More
by Amdesi
Employees Worked With
Tariq Anwar
December 06, 2017
Excellent Customer Service! I just bought my 3rd Honda with Ciro yesterday, and couldn’t have ask for better service! He is very responsive and goes the extra mile to ensure cus I just bought my 3rd Honda with Ciro yesterday, and couldn’t have ask for better service! He is very responsive and goes the extra mile to ensure customer satisfaction. I will be calling Ciro for my next purchase! More
by Scott Port
Employees Worked With
Ciro Schianodicola
December 05, 2017
Friendly Patient and friendly staff. Did not feel pressured. Very helpful in decision making. Very good experience. I never felt rushed and the staff were k Patient and friendly staff. Did not feel pressured. Very helpful in decision making. Very good experience. I never felt rushed and the staff were kind and understanding. Took the time to show me several models and benefits of all. More
by Raven
Employees Worked With
