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Hagerstown Honda

Hagerstown, MD

4.9
837 Reviews
Hagerstown Honda began operation in November 1990 and moved from our temporary location on Frederick Street to the I-70 Auto Mall in July of 1991. Many of our original 12 associates are still members of the Hagerstown Honda team as are many that joined our growing operation in the early 1990s. We are very proud that so many of our associates in all departments remain part of our organization. In 1997, we added KIA vehicles to our product offerings and completed our new Honda building in 2000, which is twice the size of the new building completed in 1991. We have been very fortunate that many of our customers continue to buy their new and used vehicles from us year after year. We have grown to become one of the top Honda dealers nationwide and with over 3,000 customer deliveries each year, Hagerstown Honda is western Maryland's largest automotive dealer. As we continue to grow and expand on our 15 acre complex, our goal is always to serve our customers' better. The internet has allowed our new customers to learn more about our service, our inventory and our commitment to customer satisfaction before they drive on the lot. The internet has also allowed our existing customers to make service appointments, purchase parts or just learn more about the exciting new products that come from Honda and KIA every year. We hope you will keep us on your shopping list when your transportation needs change and will always feel that you have a home at Hagerstown Honda/KIA.
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10307 Auto Place

Hagerstown, MD

21740

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Showing 837 reviews

August 01, 2024

We just picked up our 3rd Honda from Hagerstown Honda. We recently tried another Honda dealership but they felt pushy & not honest. We've never experienced this at Hagerstown Honda. Paul was amazing! Not More

by Karendawson1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Shockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Grove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Shockey
Aug 04, 2024 -

Hagerstown Honda responded

Hi, thanks for your praise and kind comments about our team. Thanks again for taking the time to leave us this information about your recent visit. Take care!

August 01, 2024

We've bought or leased at least half a dozen cars from them. We've been treated wonderfully each time. Always been happy with the results and loved the vehicles as well. More

by WMORRIS4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Shockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2024 -

Hagerstown Honda responded

Hi, we're glad you had such a wonderful experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon!

August 01, 2024

Paul was great! He listened to what we had to say and also told us everything we needed to know about my new 2025 Honda Civic Sport! He was super helpful! More

by Timmons2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Shockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

Hagerstown Honda responded

Hello, we're happy you found our staff to be so helpful during your experience here at Hagerstown Honda. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 30, 2024

was lied to from salesman i came there with kbb pricing for our trade salesman said they cant go by that then they turn around and list my trade for 6000 more then what they offered and sold the car wi More

by straw451
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Ian Smith
3.0
This rating includes all reviews, with more weight given to recent reviews.
Micah Youngbar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Hagerstown Honda responded

Hi, we're disappointed to hear of the negative experience you had at our location. We'd like the opportunity to turn your experience around. Please reach out to us at (301) 799-8676 at your earliest convenience to discuss how we can turn this experience into a positive one.

Aug 03, 2024 -

straw451 responded

give me some options

July 29, 2024

Paul is an excellent representative of a very professional dealership. He’s sells softly by listening to customer needs and desires and guess what? It’s a powerful sales approach. He delivered fo More

by ebeck60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodney Faith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Shockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Hagerstown Honda responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 29, 2024

Very pleasant. No hassle. Paul answered every question I had. Very friendly dealership. Finance officer Rodney, very helpful with all the details. More

by romiller49
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodney Faith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Shockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Hagerstown Honda responded

Hi, thank you so much for your positive comments about Hagerstown Honda! If you have any further questions, please give us a call. We're always happy to help!

July 17, 2024

What a great experience! From the moment we walked in, the service was amazing. Paul was the least non-pushy car salesman I have ever dealt with. He was super patient while More

by dreama.brown1969
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Swain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Shockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

Hagerstown Honda responded

Hello, we're happy you found our staff to be so supportive during your experience here at Hagerstown Honda. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 16, 2024

Paul was very helpful! He is very professional and an awesome salesperson! Will definitely be buying another vehicle in the future from him! More

by Traceykesselring
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Shockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

Hagerstown Honda responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hagerstown Honda. We hope you have a great day!

June 25, 2024

Bought my last two cars here. Fair prices, good selection, knowledgeable people, fast, and efficient. What’s not to like? More

by GMILES0
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ian Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Faith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Shockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Hagerstown Honda responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 17, 2024

Hagerstown Honda was very easy and friendly to work with and was able to meet all of my needs. More

by cbkerns73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Shockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Hagerstown Honda responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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