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Hagerstown Honda
Hagerstown, MD
839 Reviews
Hagerstown Honda began operation in November 1990 and moved from our temporary location on Frederick Street to the I-70 Auto Mall in July of 1991. Many of our original 12 associates are still members of the Hagerstown Honda team as are many that joined our growing operation in the early 1990s. We are very proud that so many of our associates in all departments remain part of our organization.
In 1997, we added KIA vehicles to our product offerings and completed our new Honda building in 2000, which is twice the size of the new building completed in 1991. We have been very fortunate that many of our customers continue to buy their new and used vehicles from us year after year. We have grown to become one of the top Honda dealers nationwide and with over 3,000 customer deliveries each year, Hagerstown Honda is western Maryland's largest automotive dealer.
As we continue to grow and expand on our 15 acre complex, our goal is always to serve our customers' better. The internet has allowed our new customers to learn more about our service, our inventory and our commitment to customer satisfaction before they drive on the lot. The internet has also allowed our existing customers to make service appointments, purchase parts or just learn more about the exciting new products that come from Honda and KIA every year. We hope you will keep us on your shopping list when your transportation needs change and will always feel that you have a home at Hagerstown Honda/KIA.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 839 reviews
July 21, 2021
Staff was very professional and listened to my desires without the hard sell. In addition to knowing their product well, they were thorough with responses and shared not only the positives of a brand and without the hard sell. In addition to knowing their product well, they were thorough with responses and shared not only the positives of a brand and model, but also features that were not attractive to some buyers. Great team and people! It was the best dealership experience I have had in 20 years. More
by towjl65
July 17, 2021
I was received kindly and Paul was patient and we went through many options! Everything went smooth and I would deal with them again, gladly. through many options! Everything went smooth and I would deal with them again, gladly. More
by dlodonoghue
July 15, 2021
I really enjoyed having John help me find my dream car ! Took a couple of hours but we got it done! I will for sure be returning to Honda for my future cars! Took a couple of hours but we got it done! I will for sure be returning to Honda for my future cars! More
by Derra.brooke123
Employees Worked With
July 15, 2021
This is the third Honda Pilot I have purchased from This is the third Honda Pilot I have purchased from Hagerstown Honda. Our salesman was Paul who was very helpful and knowledgeable about the Honda This is the third Honda Pilot I have purchased from Hagerstown Honda. Our salesman was Paul who was very helpful and knowledgeable about the Honda Pilot and took time to be sure we understood how everything worked. Financing was painless while working with Chad. I highly recommend Hagerstown Honda, Paul and Chad. More
by Lilly
July 12, 2021
Such a fun and painless experience buying a car all on my own, as a single mom! They kept my sons busy and offered snacks and drinks the entire time. Thank you! own, as a single mom! They kept my sons busy and offered snacks and drinks the entire time. Thank you! More
by Boymom45
July 05, 2021
Was a pleasure to work with. Worked with both me and my son to get us what we wanted. Would definitely come back. Thank you son to get us what we wanted. Would definitely come back. Thank you More
by Hhrine613
July 04, 2021
John was incredibly helpful through the process. Really appreciate the communication and efforts in accommodating my requests. Had a minor issue come up after the purchase and John was quick to correct it appreciate the communication and efforts in accommodating my requests. Had a minor issue come up after the purchase and John was quick to correct it and make sure I was satisfied. Certainly will refer anyone looking for a Honda to contact John and I’m sure when I’m ready for my next Honda- John is the first person I will call. More
by Mikefeldman73
Employees Worked With
July 02, 2021
Worked great for me and my budget! Had some hiccups here and there, but it turned out great! Couldn’t ask for a better deal. Thank you again! and there, but it turned out great! Couldn’t ask for a better deal. Thank you again! More
by Jakepancakes23
July 02, 2021
Mr. Paul, gave his maximum and provide multiple options which help me to finalize the vehicle and he explained each features of vehicle very well. which help me to finalize the vehicle and he explained each features of vehicle very well. More
by Arun
June 29, 2021
John was great to work with. He is extremely knowledgeable and made sure we got exactly what we wanted! I would definitely go back to him again. knowledgeable and made sure we got exactly what we wanted! I would definitely go back to him again. More
by Shoughton99
Employees Worked With
