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Hagerstown Honda
Hagerstown, MD
839 Reviews
Hagerstown Honda began operation in November 1990 and moved from our temporary location on Frederick Street to the I-70 Auto Mall in July of 1991. Many of our original 12 associates are still members of the Hagerstown Honda team as are many that joined our growing operation in the early 1990s. We are very proud that so many of our associates in all departments remain part of our organization.
In 1997, we added KIA vehicles to our product offerings and completed our new Honda building in 2000, which is twice the size of the new building completed in 1991. We have been very fortunate that many of our customers continue to buy their new and used vehicles from us year after year. We have grown to become one of the top Honda dealers nationwide and with over 3,000 customer deliveries each year, Hagerstown Honda is western Maryland's largest automotive dealer.
As we continue to grow and expand on our 15 acre complex, our goal is always to serve our customers' better. The internet has allowed our new customers to learn more about our service, our inventory and our commitment to customer satisfaction before they drive on the lot. The internet has also allowed our existing customers to make service appointments, purchase parts or just learn more about the exciting new products that come from Honda and KIA every year. We hope you will keep us on your shopping list when your transportation needs change and will always feel that you have a home at Hagerstown Honda/KIA.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 839 reviews
April 28, 2022
I have dealt with Hagerstown Honda for over 15 years. The Service department has always been amazing. Buying a new vehicle has never been the easiest process as it is extremely time consuming. After The Service department has always been amazing. Buying a new vehicle has never been the easiest process as it is extremely time consuming. After over a year of trying to decide I found my vehicle. Well actually I went to have my current car serviced and ended up talking to Paul, then a test drive, and oh well I had to have it. Paul was great, not overbearing. He is amazing at explaining the numerous technical and non technical things about your vehicle. Money man Chad was equally as pleasant and so easy to work with. Hagerstown Honda and especially their service department is the main reason for buying my 4th Honda vehicle. More
by hhamer
April 03, 2022
They responded promptly and answered my question but the internet sales guy came across as having a take it or leave it attitude and didn't really pay much attention to my response about what we were specif internet sales guy came across as having a take it or leave it attitude and didn't really pay much attention to my response about what we were specifically looking for. The actual sales guy was less short with his response and sounded more willing to work with me. More
by sarahandschick
April 01, 2022
John Williams provided outstanding service throughout my purchase! He was most courteous, friendly, and informative. I could not have asked for a better buying experience! purchase! He was most courteous, friendly, and informative. I could not have asked for a better buying experience! More
by Sdbovey
March 01, 2022
paul was great to work with so was every one else . very nice place to buy a car very nice place to buy a car More
by hthreewhite
February 18, 2022
John Williams was excellent giving us all the information, took plenty time with us. Friendly and courteous!! information, took plenty time with us. Friendly and courteous!! More
by Cathyscuffins
Employees Worked With
January 13, 2022
Paul was wonderful! Told me everything I needed to know about each car I was interested in. He really listened to the needs of my family and helped me pick a car that was right for us. about each car I was interested in. He really listened to the needs of my family and helped me pick a car that was right for us. More
by T Smith
Employees Worked With
January 08, 2022
Paul was very helpful and informative about information! Very friendly to talk to and has zero problem helping you at anytime! I'll definitely recommend him! Very friendly to talk to and has zero problem helping you at anytime! I'll definitely recommend him! More
by robkind121881
Employees Worked With
January 08, 2022
Process was so smooth! Entire staff was friendly and helpful! Great experience! Will recommend to anyone! helpful! Great experience! Will recommend to anyone! More
by kastewart81
December 30, 2021
Very clean and friendly atmosphere in the Dealership. I was greeted by Paul when I entered the building and he easily assisted me with purchasing the CR-V I wanted. Paul was very knowledgeable about the CR was greeted by Paul when I entered the building and he easily assisted me with purchasing the CR-V I wanted. Paul was very knowledgeable about the CR-V and was enjoyable to talk to while we waited for paperwork. More
by stygian80
