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Hagerstown Honda
Hagerstown, MD
838 Reviews
Hagerstown Honda began operation in November 1990 and moved from our temporary location on Frederick Street to the I-70 Auto Mall in July of 1991. Many of our original 12 associates are still members of the Hagerstown Honda team as are many that joined our growing operation in the early 1990s. We are very proud that so many of our associates in all departments remain part of our organization.
In 1997, we added KIA vehicles to our product offerings and completed our new Honda building in 2000, which is twice the size of the new building completed in 1991. We have been very fortunate that many of our customers continue to buy their new and used vehicles from us year after year. We have grown to become one of the top Honda dealers nationwide and with over 3,000 customer deliveries each year, Hagerstown Honda is western Maryland's largest automotive dealer.
As we continue to grow and expand on our 15 acre complex, our goal is always to serve our customers' better. The internet has allowed our new customers to learn more about our service, our inventory and our commitment to customer satisfaction before they drive on the lot. The internet has also allowed our existing customers to make service appointments, purchase parts or just learn more about the exciting new products that come from Honda and KIA every year. We hope you will keep us on your shopping list when your transportation needs change and will always feel that you have a home at Hagerstown Honda/KIA.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 838 reviews
August 09, 2022
Paul, Chad and Daren were outstanding. Definitely worth the trip from Virginia. Experience with CMA in Winchester was horrible. Walked out after they changed the monthly payment after I Definitely worth the trip from Virginia. Experience with CMA in Winchester was horrible. Walked out after they changed the monthly payment after I had put the deposit down. Will never go back. Miller was much better. More
by 58.dick
August 08, 2022
Very pleased with John and his team on helping me get into my brand new 2022 Honda Civic ! John went above and beyond, even contacting me off the clock to get me in my dream car. John is you’re ma into my brand new 2022 Honda Civic ! John went above and beyond, even contacting me off the clock to get me in my dream car. John is you’re man if your looking for a car ! More
by Kayleeperry99
Employees Worked With
August 08, 2022
Paul was welcoming and spent time showing me different cars. After I made my decision, he spent more time showing me the features of my car. I have been invited to call or stop by if I have any more qu cars. After I made my decision, he spent more time showing me the features of my car. I have been invited to call or stop by if I have any more questions about the operation of any features. I knew that I wanted a Honda and was happy that I was able to get one at Hagerstown Honda. More
by JOYCEEHARRIS
Employees Worked With
July 08, 2022
John was great to deal with, no high pressure,and very friendly. Great Job! The finance went well too with, I believe it was Chris. He was very friendly and knowledgeable. friendly. Great Job! The finance went well too with, I believe it was Chris. He was very friendly and knowledgeable. More
by blondecuts
July 01, 2022
This 2022 CRV is the 4th Honda that I have purchased from Hagerstown Honda, and from John Williams over the past 12 years. John is amazing and definitely one that goes the extra mile to assure customer satis Hagerstown Honda, and from John Williams over the past 12 years. John is amazing and definitely one that goes the extra mile to assure customer satisfaction. The dealership is clean and all of the staff is very friendly and helpful. I definitely recommend Hagerstown Honda and be sure to ask for John Williams to work with someone that won't stop until he gets you the deal you want! Thank you John for a pleasant car buying experience. More
by Tsmcsherry
Employees Worked With
June 19, 2022
Bill uses foul language. Not appropriate for a service advisor dealing with the public. Please clean up your demeanor. Not appropriate for a service advisor dealing with the public. Please clean up your demeanor. More
by nipopi1553
Employees Worked With
June 18, 2022
Staff was welcoming. Ryan was great at explaining the details of my new Pilot. Everyone was professional that I encountered Ryan was great at explaining the details of my new Pilot. Everyone was professional that I encountered More
by Ebeckwith86
June 17, 2022
Everyone I interacted with at the dealership was professional, respectful, and knowledgeable. All aspects of the transaction were implemented efficiently. professional, respectful, and knowledgeable. All aspects of the transaction were implemented efficiently. More
by rbowman1106
May 21, 2022
Paul was absolutely amazing he was very knowledgeable about the car even helped my grandma with her car. He was really nice and loved to show us everything the car had to offer definitely will recommend about the car even helped my grandma with her car. He was really nice and loved to show us everything the car had to offer definitely will recommend Honda dealership to everyone More
by skylar Barbe
Employees Worked With
May 15, 2022
John Williams was excellent and very professional. We had a great experience and had all questions answered. We love Honda and know we are doing a great purchase. Everybody was so welcoming!! We had a great experience and had all questions answered. We love Honda and know we are doing a great purchase. Everybody was so welcoming!! More
by Klimt33
Employees Worked With
