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Hagerstown Honda
Hagerstown, MD
838 Reviews
Hagerstown Honda began operation in November 1990 and moved from our temporary location on Frederick Street to the I-70 Auto Mall in July of 1991. Many of our original 12 associates are still members of the Hagerstown Honda team as are many that joined our growing operation in the early 1990s. We are very proud that so many of our associates in all departments remain part of our organization.
In 1997, we added KIA vehicles to our product offerings and completed our new Honda building in 2000, which is twice the size of the new building completed in 1991. We have been very fortunate that many of our customers continue to buy their new and used vehicles from us year after year. We have grown to become one of the top Honda dealers nationwide and with over 3,000 customer deliveries each year, Hagerstown Honda is western Maryland's largest automotive dealer.
As we continue to grow and expand on our 15 acre complex, our goal is always to serve our customers' better. The internet has allowed our new customers to learn more about our service, our inventory and our commitment to customer satisfaction before they drive on the lot. The internet has also allowed our existing customers to make service appointments, purchase parts or just learn more about the exciting new products that come from Honda and KIA every year. We hope you will keep us on your shopping list when your transportation needs change and will always feel that you have a home at Hagerstown Honda/KIA.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 838 reviews
October 24, 2022
John was the best and helped me get my new car make it happen! He was very accommodating and great to work with! happen! He was very accommodating and great to work with! More
by Kelnor2002
Employees Worked With
October 19, 2022
Today was an amazing day for a new car! Thanks to John was great helping us find the perfect car for our family! Thanks to John was great helping us find the perfect car for our family! More
by Ash091752
October 13, 2022
. Transaction was seamless. Paul answered all my questions prior to signing contract. Staff was friendly. Vehicle was ready to pick up. questions prior to signing contract. Staff was friendly. Vehicle was ready to pick up. More
by carolyn.sollenberger
October 12, 2022
Great experience with smooth and painless transaction. Will definitely consider this dealership in the future. Will definitely consider this dealership in the future. More
by lacerf
September 26, 2022
We had a pleasant experience buying our new Honda. Paul was very professional, courtesy, helpful, and very knowledgable about the Passport even driving the car to demonstrate all the accessories that Paul was very professional, courtesy, helpful, and very knowledgable about the Passport even driving the car to demonstrate all the accessories that we were unfamiliar with. He followed up with a call the next day to not only inquire about the car but the drive home. Paul is an asset to the dealership. More
by carmanjrb
Employees Worked With
September 19, 2022
Everyone at Hagerstown Honda makes purchasing a new Honda a pleasant experience. Our salesman, John was outstanding and we will continue to go to Hagerstown Honda for all our transportation needs. We always a pleasant experience. Our salesman, John was outstanding and we will continue to go to Hagerstown Honda for all our transportation needs. We always recommend Hagerstown Honda to friends, too! More
by Marybeth
September 17, 2022
Great experience for an intrepid car buyer. Everything handled quickly and efficiently. I’m quite satisfied! Everything handled quickly and efficiently. I’m quite satisfied! More
by enork
Employees Worked With
September 17, 2022
This is our 3rd purchase from Paul at Hagerstown Honda. Paul is knowledgeable, helpful, friendly and his communication is great. Will definitely buy from Paul again. Paul is knowledgeable, helpful, friendly and his communication is great. Will definitely buy from Paul again. More
by swghafir
Employees Worked With
August 20, 2022
The salesman was excellent! Very helpful and courteous. Consider our feelings on the purchase of buying a vehicle. Would recommend our friends to deal with Paul. Very helpful and courteous. Consider our feelings on the purchase of buying a vehicle. Would recommend our friends to deal with Paul. More
by stangjab1328
August 16, 2022
Had a positive experience at Hagerstown Honda. Paul and his team made purchasing my brand new 2022 Honda Ridgeline so easy. Would recommend this dealership as well as Paul to anyone who might be Paul and his team made purchasing my brand new 2022 Honda Ridgeline so easy. Would recommend this dealership as well as Paul to anyone who might be in the market for a new Honda! More
by sbreech
Employees Worked With
