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Hagerstown Honda
Hagerstown, MD
838 Reviews
Hagerstown Honda began operation in November 1990 and moved from our temporary location on Frederick Street to the I-70 Auto Mall in July of 1991. Many of our original 12 associates are still members of the Hagerstown Honda team as are many that joined our growing operation in the early 1990s. We are very proud that so many of our associates in all departments remain part of our organization.
In 1997, we added KIA vehicles to our product offerings and completed our new Honda building in 2000, which is twice the size of the new building completed in 1991. We have been very fortunate that many of our customers continue to buy their new and used vehicles from us year after year. We have grown to become one of the top Honda dealers nationwide and with over 3,000 customer deliveries each year, Hagerstown Honda is western Maryland's largest automotive dealer.
As we continue to grow and expand on our 15 acre complex, our goal is always to serve our customers' better. The internet has allowed our new customers to learn more about our service, our inventory and our commitment to customer satisfaction before they drive on the lot. The internet has also allowed our existing customers to make service appointments, purchase parts or just learn more about the exciting new products that come from Honda and KIA every year. We hope you will keep us on your shopping list when your transportation needs change and will always feel that you have a home at Hagerstown Honda/KIA.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 838 reviews
January 16, 2023
The salesman made sure that I got a good deal and found a vehicle that I wanted at another dealership and had it brought to the hagerstown location for me. vehicle that I wanted at another dealership and had it brought to the hagerstown location for me. More
by charris1126
January 08, 2023
The staff at Hagerstown Honda was helpful, knowledgeable, and kind. We loved working with Paul Shockey. He answered all of our questions and helped us find the right Honda for our family. Thank you!! and kind. We loved working with Paul Shockey. He answered all of our questions and helped us find the right Honda for our family. Thank you!! More
by Melissa e
Employees Worked With
January 07, 2023
Very pleasant buying day. Paul was not pushy but very helpful. Financing was easy and we enjoyed the whole experience. Paul was not pushy but very helpful. Financing was easy and we enjoyed the whole experience. More
by Julia
January 03, 2023
If you need a new car like yesterday then Hagerstown Honda is the place to go!!! Found a car online walked in and within a couple hours drove away with a new car and a smile. Ryan Keyser was my sales Honda is the place to go!!! Found a car online walked in and within a couple hours drove away with a new car and a smile. Ryan Keyser was my sales rep and I couldn’t have been more pleased with his attitude and understanding that I was in a time crunch. Very professional and thorough given the time crunch. I had a 2 year old in the showroom and he made everything very comfortable even going as far as sitting at the child center to go over the settings for the car. Above and beyond!!! More
by jas6975
Employees Worked With
December 21, 2022
Customer service was great and the deal was good. Highly recommend buying a car from Hagerstown Honda. Highly recommend buying a car from Hagerstown Honda. More
by potatoebugsy0421
Employees Worked With
December 19, 2022
I would rate my experience as fantastic, Brett Swain, Ryan Keyser and Rodney Faith could not have been more helpful. Everyone was very friendly and willing to help. Ryan Keyser and Rodney Faith could not have been more helpful. Everyone was very friendly and willing to help. More
by Cartoonguy
December 07, 2022
John was fantastic to work with! He made car shopping with a 4 month old a breeze!!! ☺️ We are so glad he was able to handle our car buying experience and I know we can reach out to He made car shopping with a 4 month old a breeze!!! ☺️ We are so glad he was able to handle our car buying experience and I know we can reach out to him in the future with any of our needs. Highly recommend! More
by Hudsodan
November 17, 2022
Another great experience buying from Paul! Helpful, worked with us and made it very smooth for us! Helpful, worked with us and made it very smooth for us! More
by m.kaufman8920
November 01, 2022
These folks are worth your time. Check them out! Entire staff was courteous, polite, helpful, and friendly. No pressure here. Check them out! Entire staff was courteous, polite, helpful, and friendly. No pressure here. More
by scuba0
October 31, 2022
Friendly made buying a new car easy. Would recommend the dealer ship and salesman to friends Would recommend the dealer ship and salesman to friends More
by edrichards41
Employees Worked With
