Haddad Toyota

I contacted this dealer for service on my 98 4runner. The differential housing had rusted through and was leaking. I spoke with Rick in parts and discussed the problem and he recommended a new housing. The differential housing had rusted through and was leaking. I spoke with Rick in parts and discussed the problem and he recommended a new housing. I told him to order it and he called back in a couple days that it was in. This was very fast (good as I was without transportation). I asked Rick about scheduling a time to do the install and he referred me to Jason in service. We worked together and set up a time for the job to be done. A technician named Pete did the work and my vehicle was done in a day. This was a big job which was done quickly and efficiently. Rick was very helpful in advising me, getting what I needed quickly and orchestrating the start of the repair procedure. Courteous knowledgeable professionalism like this will have me coming back to this dealership with all my automotive needs in the future. More

Andy has been so helpful to me--- I am living in the Berkshires for 2 months this summer, and he worked out a great deal for me to have a long term rental. The customer service has been excellent, and h Berkshires for 2 months this summer, and he worked out a great deal for me to have a long term rental. The customer service has been excellent, and he has been a pleasure to interact with. More

Buy parts here all the time due to combination of great product knowledge and old school experience. They know all the questions to ask to get the right part 1005 of the time. Highly recommend the parts product knowledge and old school experience. They know all the questions to ask to get the right part 1005 of the time. Highly recommend the parts team at Haddad. More

I use Haddad Toyota parts all the time. the parts dept is knowledgeable and extemely helpfull A+++++ they have fast fast and good delivery time too knowledgeable and extemely helpfull A+++++ they have fast fast and good delivery time too More

My experience at Haddad Toyota was very pleasant. All of the staff had great customer service. Patrick in Parts was especially helpful and informative when I had to get some parts for my Toyota Venza. Cus the staff had great customer service. Patrick in Parts was especially helpful and informative when I had to get some parts for my Toyota Venza. Customer service is key for me and he exceeded expectations. Thank you Haddad Toyota. More

Bought a used Toyota Tacoma pick up truck in a private Bought a used Toyota Tacoma pick up truck in a private deal. Found the air conditioner didn't work when I got it home. Went to Haddad's in Lenox Bought a used Toyota Tacoma pick up truck in a private deal. Found the air conditioner didn't work when I got it home. Went to Haddad's in Lenox and explained the problem. Jeff in Parts was wonderful to deal with and knew exactly what I needed. He went out of his way to find the part (somewhere in California) and had it shipped express. My air was up and running within a couple of days!! Couldn't have asked for better customer service or parts personell!! More

AMAZING service! Got exactly what I wanted and everyone we dealt with was extremely friendly and helpful! Would recommend Haddad to everyone and will most certainly be back! we dealt with was extremely friendly and helpful! Would recommend Haddad to everyone and will most certainly be back! More

Coming from NY to buy a Toyota Prius was quite a ride but you had the car I wanted for my daughter....Scott O"Connell provided excellent service, taking care of everything he could before we arrived....T but you had the car I wanted for my daughter....Scott O"Connell provided excellent service, taking care of everything he could before we arrived....There was no pressure like other salesmen I have come in contact with....he was a true gentleman... The business associate...(his name escapes me..sorry) was very nice and not pushy....which turns me off right away... The whole dealership aura was really welcoming...and the employees looked happy to be working there.... A GOOD experience... Thank you, Donna Bucciarelli More

So far all my experiences with this dealer have been excellent. Work is always done right and in a timely manor. Appointments are easy to make, and very conviently timed. excellent. Work is always done right and in a timely manor. Appointments are easy to make, and very conviently timed. More

I have had a Toyota for the last 15 years and dealing with Angie probably that many years or as long as she has been employed with Haddad. In fact, she is the only one that I call for. She is so friendl with Angie probably that many years or as long as she has been employed with Haddad. In fact, she is the only one that I call for. She is so friendly, courteous, prompt, efficient, and she knows just what I want and who I want and does it for me. Why would I want to deal with anyone else when I am completely satisfield with her. It is very important to a customer to have someone that is so great to deal with. No hassels, no confusion, no mix up's, with Angie. She is the best. That is why I want to talk only with her. She is so knowledgeable. She is a keeper so when you have someone working for you and taking care of your customers, you need to take care of her also. Also, like to mention that I would not have anyone other than Pete work on my car. He is the best mechanic and the only one I would have. Angie knows this. So if these two people leave, I leave. Thank you Barbara White More