Haddad Subaru

Danielle Delaney-Service Excellence Danielle did a great job in negotiating the price/terms of my new lease. She tracked down the vehicle I wanted and I was driving it in a matter of da Danielle did a great job in negotiating the price/terms of my new lease. She tracked down the vehicle I wanted and I was driving it in a matter of days. She kept me posted by email through the whole process and sent me a nice note thanking me for my business and ensuring me if I had any questions or concerns once I drove my new Subaru off the lot, she was only a phone call away. This is the second vehicle I've purchased through Danielle at Haddad Subaru. More

Tried Very Hard on Difficult Request I was looking for a specific car and a very specific set of features. They were not able to locate such a vehicle despite months of searching. I don't I was looking for a specific car and a very specific set of features. They were not able to locate such a vehicle despite months of searching. I don't blame them. They were very helpful otherwise in selecting an alternate vehicle. Quick and efficient sales process (if a little pushy). More

We were out looking to replace our aging van. Came upon Haddad in Pittsfield, MA. We started to look at the Subaru as an option. We leased a Subaru years ago and I did like the car. We test drove a 2011 Haddad in Pittsfield, MA. We started to look at the Subaru as an option. We leased a Subaru years ago and I did like the car. We test drove a 2011 Forrester. We were very pleased with the car. It fits our family perfectly. Shawn Roy was very informative and helpful in getting this car to us in a timely manner. I was very pleased with the work that went into helping us. Thank you very much. Margaretmary Rueger More

My new Forester purchase at Haddad Subaru After researching prices, options, and trade-in values on the internet, I contacted Andrew and Danielle to look at vehicles. The purchase and trade-in After researching prices, options, and trade-in values on the internet, I contacted Andrew and Danielle to look at vehicles. The purchase and trade-in prices Danielle gave me were very competitive, and actually a little better than I had expected. Andrew and Danielle were excellent to deal with, and Nicole did a great job on all the paperwork! More

After a thorough on-line search, four visits to separate dealerships and reviews of Haddad Subaru in Pittsfield, MA I decided to purchase a used Ford CMAX from Haddad. The sales team at Haddad was very frie dealerships and reviews of Haddad Subaru in Pittsfield, MA I decided to purchase a used Ford CMAX from Haddad. The sales team at Haddad was very friendly, not pushy, and they welcomed my dog in their showroom. I appreciate their efforts to make the sale a positive experience. Danielle negotiated the terms of sale in a fair manner and Nicole had all of the paperwork ready in just a few minutes. However, I was a little surprised by the $250 documentation fee that they add on to all of their car sales after the price for the car was agreed upon. Two days after I bought the car, I had it serviced at a Ford dealership and the car passed their inspection routine without any issues. Thanks, Haddad! More

New Outback When I went to the Haddad dealership that Saturday afternoon, I had no idea I would be walking out with a new 2014 Subaru Outback (my dream car). When I went to the Haddad dealership that Saturday afternoon, I had no idea I would be walking out with a new 2014 Subaru Outback (my dream car). Shawn Roy introduced himself to my boyfriend and I, then asked my what I needed. I could telll he was honest, and interested in my needs by the attention we received from him. After telling him my situation, I could tell he was interested in what I wanted: a safe, sporty, and a more realistic vehicle to fit my life style. Shawn was also interested in my financial situation and wanted to help me get the best deal possible. Of course I had tons of questions, and he answered every single one of them with detail and understanding. I was also a bit emotional trading in my old car, and he was sensitive to that. Shawn and the team at Haddad helped me to better my financial situation, and got me into a car that I am hoping to have for a long time. I really appreciate the care, and individual service I got from them. I also have to say that this was probably the easiest dealership transaction that I have ever had! I look forward to establishing a connection for years to come with Haddad Subaru, and hopefully Shawn. More

Danielle Delaney did a great job in working with us to help us reach price agreement on our new Legacy. She was friendly, courteous and very professional. She listened to us and understood what we needed help us reach price agreement on our new Legacy. She was friendly, courteous and very professional. She listened to us and understood what we needed to get the deal done and she made it happen. I would recommend Haddad to any and all of my friends. Thanks to Danielle, our experience working with Haddad was excellent!! More

I was shopping for a new car and not sure exactly what I wanted. Rob helped me find a car that best suited my needs and price range. He helped me get a fair price with the manager and I feel like I got what wanted. Rob helped me find a car that best suited my needs and price range. He helped me get a fair price with the manager and I feel like I got what I wanted and needed in a car with his expertise. Great guy to deal with,. More

Initially, I was not sure about the communication practice in the dealership, as Shawn had selected a car for me to test drive, and when I was close to committing to purchase, another employee from o practice in the dealership, as Shawn had selected a car for me to test drive, and when I was close to committing to purchase, another employee from one of the other locations came in and took the car. It was then clarified that he (the other employee) had sold that car to someone else. I had doubts about continuing to work with this dealership becuase of the confusion as Shawn told me he was not aware of the sale. there was a small moment of pressure when he tried to sell me the car before it went off the lot. However, moving forward to find me another car went much better; Shawn was able to find me one that was suitable to my needs, including the monthly payment I was looking for. He was friendly, very personable, engaging and took the time to always return my calls. I felt no pressure to purchase just any car, and Shawn seemed to respect the fact that I had a very specific expectation of what car would be best for me and my budget. Long after the sale, Shawn continued to treat me just as respectfully and was very engaging as he was when I initially walked in for the first time. I believe that Shawn really wants to provide the best service possible. He deserves to be recognized. More

We had a great experience leasing a new Subaru Forester from Haddad Subaru. The sales specialist Rob Schettini was very knowledgeable in answering all our questions about the vehicle and in leasing as oppo from Haddad Subaru. The sales specialist Rob Schettini was very knowledgeable in answering all our questions about the vehicle and in leasing as opposed to buying the car. It was a pleasure working with Rob as we were never pressured. More