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Haddad Subaru

Pittsfield, MA

4.4
422 Reviews
We have top-of-the-line car repair here at Haddad Subaru and our experts will determine what the problem is, make the necessary repairs with care and efficiency, and get you back on the road as soon as possible. If you want to schedule a Subaru car repair in Pittsfield, fill out our online service appointment form today. Haddad Subaru provides a stocked inventory of certified Subaru car parts if you are looking to perform your own repairs on your vehicle at home. Thanks for checking us out, but there's no better way to get to know us than to come visit us in person. We service all of the Berkshires and Western MA and we're just a short drive from North Adams, Williamstown, Great Barrington, Lenox and Bennington VT.
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652 East Street

Pittsfield, MA

01201

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Showing 422 reviews

January 08, 2018

Very helpful Haddad Subaru made buying my car a very pleasant experience. Joe was very knowledgeable when it came to all my questions. Even stayed late to get me i More

by Heather W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2018 -

Haddad Subaru responded

Thank you for the review, Heather, we're glad you had a wonderful experience here! We do what we can to ensure our customers get what they need when they need it, and we are proud to have done that for you! Have a fantastic day!

December 12, 2017

Great experience My dad recently picked up a new Outback from Haddad Subaru. He is very pleased with how the whole team dealt with him, particularly the sales represen More

by sstollman
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Rodgers
Dec 13, 2017 -

Haddad Subaru responded

Thanks for letting us know about how much your dad enjoyed his experience with us! It was wonderful working with him and Joe and all of us here at Haddad Subaru really appreciate his business. Thanks again, and we hope to see him soon!

November 30, 2017

Great buying experience I recently purchased a car at Haddad Subaru and could not be happier with my purchase. I dealt with RJ in the sales department and Mitch in finance. R More

by Cmurd1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RJ (Sales), Mitch (Finance)
Dec 04, 2017 -

Haddad Subaru responded

You're very welcome, Collin! Thank you for taking the time to share your experience and thoughts with us! RJ was happy to make sure you were educated about your new Crosstrek and comfortable with your decision. Mitch was glad to make sure you knew about all of your options when financing. We appreciate your kind recommendation! Please let us know if there's anything else we can do for you in the future!

November 17, 2017

Will Not "work" to get the best deal Total scam. I was assured by the salesperson that the finance department would work hard to get me the best deal. Even with poor credit. I filled out More

by glasses guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
R.J., David, Jeremy
Nov 21, 2017 -

Haddad Subaru responded

We are grateful for your feedback about your experience. We understand that there was some miscommunication regarding your latest visit to see us, and we are happy to be working with you to ensure that we make things right. We do apologize for the delay, and appreciate your cooperation as we work through this together with you.

November 15, 2017

Great Assistance I purchased a car this year from Haddad Subaru and could not be more satisfied with the assistance I've received during what turned out to be a diffic More

by Alex 2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Rote
Nov 17, 2017 -

Haddad Subaru responded

Thank you for taking the time to share your experience with us, Alex! It was a pleasure helping you out in any way that we could. If you need anything else, please let us know!

November 11, 2017

New 2018 Outback Working with Anthony Booth was Great, he gave us a great price,and I wish I took it but in the end I stayed with the brand of car I was use too. But i More

by tom2care
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Booth
Nov 14, 2017 -

Haddad Subaru responded

Tom, it's great to know that you were well taken care of by Anthony! Thank you for doing business with us and we look forward to seeing you again soon.

November 10, 2017

Highly recommended! An extremely helpful staff, George was patient, helpful and got answers I needed. Everyone there made this an experience to be remembered and recommen More

by BBBetty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Kelley, Courtney Cross, Mitch Rote
Nov 14, 2017 -

Haddad Subaru responded

It's great to hear that you were well taken care of by George! Thank you for doing business with us and for taking time to leave a review. We look forward to opportunities where we can further assist you in your car care needs!

November 03, 2017

Excellent & helpful The staff were cooperative to work with. They helped me find a car that was within my price range and were willing to price match other dealerships I More

by gardener17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RJ LaBombard
Nov 06, 2017 -

Haddad Subaru responded

Thank you for the great review! We are glad to hear our staff could provide a great visit for you. Enjoy your new car and let us know how we can be of service again in the future!

October 28, 2017

Great experience buying a car I just bought a used Subaru from Haddad Subaru and Ian Caruso made the process so easy and pain free. I told him what I wanted and he helped me find t More

by carguy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Caruso
Oct 31, 2017 -

Haddad Subaru responded

It's good to hear that you had a great experience with Ian. Thank you for your business and time!

October 25, 2017

Would go again This is our fourth Subaru, having bought our first from Pete's Subaru. George Kelley and the staff were friendly and helped us decide on the model we More

by bikee
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mitchell, Josh
Oct 26, 2017 -

Haddad Subaru responded

We're happy to hear that George and the team treated you with the courtesy and professionalism that you deserve. Thank you for the great review, and congratulations on your new Subaru! We look forward to working with you again.

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