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Haddad Subaru

Pittsfield, MA

4.4
428 Reviews
We have top-of-the-line car repair here at Haddad Subaru and our experts will determine what the problem is, make the necessary repairs with care and efficiency, and get you back on the road as soon as possible. If you want to schedule a Subaru car repair in Pittsfield, fill out our online service appointment form today. Haddad Subaru provides a stocked inventory of certified Subaru car parts if you are looking to perform your own repairs on your vehicle at home. Thanks for checking us out, but there's no better way to get to know us than to come visit us in person. We service all of the Berkshires and Western MA and we're just a short drive from North Adams, Williamstown, Great Barrington, Lenox and Bennington VT.
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652 East Street

Pittsfield, MA

01201

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Showing 428 reviews

March 09, 2018

Painless buying experience at Haddad Subaru I came in knowing what I wanted and Matt Rote made it happen. He walked me through the process and helped me get into a new subaru. Everyone was so fr More

by Timothy Hannigan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Rote
Mar 22, 2018 -

Haddad Subaru responded

Thanks for your awesome review, Tim! We're so happy to read about how Matt made your buying experience painless and enjoyable. Thank you for choosing Haddad Subaru, and we can't wait to work with you again in the future!

February 15, 2018

Excellent buying experience at Haddad Subaru I just purchased a new Subaru Crosstrek. RJ Labombard and the rest of the team Haddad is extremely helpful and knowledgeable. It was great, no nonsens More

by Grigori Fateyev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RJ LaBombard
Feb 16, 2018 -

Haddad Subaru responded

Grigori, it's fantastic to hear that RJ and the team were so helpful and knowledgeable, we're glad your experience was great! Thank you for the review, we hope to have you back again!

February 01, 2018

George at Haddad Subaru gets you rolling! Thanks to the hard work and dedication the team at Haddad Subaru led by George helped this Marine Veteran get rolling back into society! Thanks George More

by terry moore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not Jake from State Farm... Mountain One thanks a lot for the great quote!, George Kelley
Feb 05, 2018 -

Haddad Subaru responded

Terry, we are so glad that George was able to provide you with a great experience. Thank you for the 5-star rating and we hope to see you again soon!

January 17, 2018

Phenomenal experience I went to Haddad Subaru to lease a car from Billy Ellsworth because he helped me with my outback at least three years ago and it was a good experienc More

by Loves to hike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Ellsworth
Jan 18, 2018 -

Haddad Subaru responded

Thank you for the wonderful feedback about Billy! We truly appreciate your comments and recommendation. Have a great day!

January 16, 2018

Quickest and best car buying experience Anthony Booth was friendly, informative, wasn't pushy and very helpful with the whole process. I would recommend Anthony Booth as your sales person a More

by dvc123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Booth
Jan 18, 2018 -

Haddad Subaru responded

dvc123, thank you for the 5-star rating! Anthony, Ben, and all of us here appreciate the recommendation and we hope to see you again soon!

January 14, 2018

I was lied to I was interested in the 2014 insight. I looked at it on line and in one of the photos it looked like there was body damage. I called Alanah and asked More

by Patrick Derenzo
Recommend Dealer
No
Employees Worked With
Billy
Jan 15, 2018 -

Haddad Subaru responded

Patrick, thank you for sharing your experience with us. We would like to apologize for any miscommunications that happened and hope to do business again with you in the future. Thank you.

January 08, 2018

Very helpful Haddad Subaru made buying my car a very pleasant experience. Joe was very knowledgeable when it came to all my questions. Even stayed late to get me i More

by Heather W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2018 -

Haddad Subaru responded

Thank you for the review, Heather, we're glad you had a wonderful experience here! We do what we can to ensure our customers get what they need when they need it, and we are proud to have done that for you! Have a fantastic day!

December 12, 2017

Great experience My dad recently picked up a new Outback from Haddad Subaru. He is very pleased with how the whole team dealt with him, particularly the sales represen More

by sstollman
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Rodgers
Dec 13, 2017 -

Haddad Subaru responded

Thanks for letting us know about how much your dad enjoyed his experience with us! It was wonderful working with him and Joe and all of us here at Haddad Subaru really appreciate his business. Thanks again, and we hope to see him soon!

November 30, 2017

Great buying experience I recently purchased a car at Haddad Subaru and could not be happier with my purchase. I dealt with RJ in the sales department and Mitch in finance. R More

by Cmurd1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RJ (Sales), Mitch (Finance)
Dec 04, 2017 -

Haddad Subaru responded

You're very welcome, Collin! Thank you for taking the time to share your experience and thoughts with us! RJ was happy to make sure you were educated about your new Crosstrek and comfortable with your decision. Mitch was glad to make sure you knew about all of your options when financing. We appreciate your kind recommendation! Please let us know if there's anything else we can do for you in the future!

November 17, 2017

Will Not "work" to get the best deal Total scam. I was assured by the salesperson that the finance department would work hard to get me the best deal. Even with poor credit. I filled out More

by glasses guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
R.J., David, Jeremy
Nov 21, 2017 -

Haddad Subaru responded

We are grateful for your feedback about your experience. We understand that there was some miscommunication regarding your latest visit to see us, and we are happy to be working with you to ensure that we make things right. We do apologize for the delay, and appreciate your cooperation as we work through this together with you.

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