Back

Haddad Subaru

Pittsfield, MA

4.4
422 Reviews
We have top-of-the-line car repair here at Haddad Subaru and our experts will determine what the problem is, make the necessary repairs with care and efficiency, and get you back on the road as soon as possible. If you want to schedule a Subaru car repair in Pittsfield, fill out our online service appointment form today. Haddad Subaru provides a stocked inventory of certified Subaru car parts if you are looking to perform your own repairs on your vehicle at home. Thanks for checking us out, but there's no better way to get to know us than to come visit us in person. We service all of the Berkshires and Western MA and we're just a short drive from North Adams, Williamstown, Great Barrington, Lenox and Bennington VT.
Contact Dealership

652 East Street

Pittsfield, MA

01201

Directions

Filter Reviews by Keyword

By Type

Showing 422 reviews

August 06, 2013

We located the car on Autotrader.com. It was as-advertised and in great condition. Danielle was very responsive to our initial email inquiry and flexible in scheduling an appointment that worked More

by bschuman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Delaney
August 05, 2013

Sean really went the extra mile to help us find the right car. Easy to reach by phone or email. Very considerate and hard working. Great experience, great selection, great price. More

by kambrosio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Roy
August 01, 2013

I had a great experience at Haddad Subaru! Shawn was very friendly. I would definitely recommend him to others! He helped me find a great car within my price range! More

by Blynn83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Roy
July 31, 2013

This dealership contacted me immediately regarding my needs, provided a great price and worked hard to simplify the purchase. They consistently communicated effectively and followed through on all promi More

by mpkendall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Delaney, Nicole Coggins, Tim (last name unknown)
July 30, 2013

I had a terrific experience buying a new 2013 Outback from Haddad Subaru. I dealt with Danielle Delaney, Haddad's internet sales representative, and she delivered on a no hassle and straight forward tra More

by rahearn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Delaney
July 23, 2013

We were very happy with our experience at Haddad Subaru. Shawn came out to meet us in the parking lot, asked our price range, and then showed us only the cars that fit within it. He was knowledgeable and fr More

by jmunemo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn and Chris
June 17, 2013

There are no words to describe how bad my experience with Haddad Subaru was. I know that at least 3 of the people I worked with are no longer with the dealership so may be things have since changed for the More

by Mbd1117
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Several
Jul 03, 2013 -

Haddad Subaru responded

We apologize for the experience that you had with Haddad Subaru. The company would be interested in getting in contact with you regarding the matter to help resolve any miscommunication and manage any future issues. We are under new management and have obtained the number one customer service index rating in all of New England. Thank you for the review as we will learn and progress from it and again please contact me directly for any future complications. Chris Kramek Gen. Sales Mgr 413-997-7272

June 10, 2013

Fabulous all around experience! Bill was knowledgeable and enthusiastic. He was supportive during the whole process and went out of his way to help us in any way he could. He even drove to West Hartford More

by ntcjaf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Ellsworth
May 25, 2013

Very pleasant staff. Quick service. Always accept discount coupons. Transportation provided while service is being performed. Questions are always answered or researched when required. Definitely More

by 715FS8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
March 18, 2013

Love my new 2013 Impreza Hatchback. Initially I was set on buying the base model with no extras. The sales person, Bill Ellsworth, suggested I drive an Impreza with the All-Weather Package. This package More

by palmtreestreettaco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Ellsworth
...
38
...