Haddad Subaru

Was greeted professionally, and treated with great respect! Would like to thank the many people at Haddad subaru for their help in purchasing our new Subaru...especially our salesman Mitch Rote...he did a great Would like to thank the many people at Haddad subaru for their help in purchasing our new Subaru...especially our salesman Mitch Rote...he did a great job, and made us feel very good about the new car we purchased! Thank you all...we will be back again! More

Danielle Delaney Just bought my brand new wrx with the help of Danielle. It was by far the best and easiest car buying experience I've ever had. She worked hard to get Just bought my brand new wrx with the help of Danielle. It was by far the best and easiest car buying experience I've ever had. She worked hard to get me to the price point I wanted and I couldn't be happier! More

Unknown Recall I was contacted by Mike Bonak explaining to me that there was a recall for my new Legacy. He got my car in the same day and had the recall worked on I was contacted by Mike Bonak explaining to me that there was a recall for my new Legacy. He got my car in the same day and had the recall worked on inside an hour. I was impressed that I didn't even receive the notice in the mail yet, and he went out of his way to get the work done. this is why Haddad's gets all of my business and the business of my friends and family. More

Exactly what I expected from a professional team All the employees at Haddad are very helpful. I purchased a 2012 Subaru impreza here less than a year ago, which was a great car. Shawn was very helpf All the employees at Haddad are very helpful. I purchased a 2012 Subaru impreza here less than a year ago, which was a great car. Shawn was very helpful. I traded this in a couple weeks ago for a 2015 wrx. Mitch Rote was very friendly and professional. I would recommend this dealership to anyone looking to get into a new or used Subaru. More

Great salesman and car at haddad Subaru! I had an amazing experience, the people weren't pushy, and just a pleasure to work with! They made it happen and got me into a newer car at a cheaper I had an amazing experience, the people weren't pushy, and just a pleasure to work with! They made it happen and got me into a newer car at a cheaper monthly rate than I expected! Mitch was a pleasure and very professional! I will definately do business with them again and also have been telling everyone about them! More

working with Danielle Delaney Danielle was fabulous! I felt seen, heard...she made it very easy for me to purchase subaru. I would recommend contacting Danielle if you want a use Danielle was fabulous! I felt seen, heard...she made it very easy for me to purchase subaru. I would recommend contacting Danielle if you want a used or new car! More

Terrible customer service post-purchase I will forever be going to a different dealership. I love my car, which was brand new at the time of purchase, but the customer service after it was p I will forever be going to a different dealership. I love my car, which was brand new at the time of purchase, but the customer service after it was purchased has been terrible. I took my car in to have a few items looked at that were covered by the warranty package I bought as it had to be evaluated before anything could be fixed. It then took two months of calling to set up an appointment but no one followed through with me. Finally, I was able to set up an appointment but it turns out that they did not keep a record of the initial evaluation and were supposed to take photos but didn't...their poor customer service is resulting in multiple trips and taking time off work for me. I am very disappointed. More

Purchased new 2015 Suburu Outback Everyone very helpful and prompt with attention and service. This is third outback I have purchased at this dealership in the past 15 years. I have Everyone very helpful and prompt with attention and service. This is third outback I have purchased at this dealership in the past 15 years. I have had excellent experiences with the salesman each time who was the same one over the years. Service department over the years has been very accommodating as well. More

Fair deal, a couple of issues, good salesman Mixed so read the whole thing. Recommend with reservations. This car was not a planned purchased, so I was pretty price conscious. My sales rep Bra Mixed so read the whole thing. Recommend with reservations. This car was not a planned purchased, so I was pretty price conscious. My sales rep Brandon was helpful, responsive to requests for information, and accomodated me as I changed my mind from one model (which he had to go to another store to get) to the Outback I eventually purchased. The Car Fax service records were provided up front. I shopped numerous dealers to get a sense of the current market (I hadn't bought in six years). Market has changed a lot in that time, internet pricing leaves far less wiggle room in price then a few years back. One dealership (bertera honda in bennington) showed me a car two thousand out of my price range, insisted it could work (me naively thinking that they would come down the two thousand and then trying to use monthly payments as a way to bridge the difference). This car was the same model I bought here (less miles but two years older) and it was near two thousand dollars more the price I got at Haddad. There was no games with Brandon to get me to buy a car out of my max budget, he showed me what they had. When my partner wanted to discuss the price of the vehicle and mull it over, he gave me the vehicle overnight to show him with no money to hold it. I wouldn't say no pressure, but nothing extreme and it kind of goes with the gig. I will say this is the only dealership where the sales manager did not come over at some point and talk to me and thank me which was a bit of a turn off as I did visit several dealerships and they all came over, introduced themselves, thanked me for coming in, gave me the best price (most were pretty up front about price). Here it was kind of oz behind the curtain only it was the service desk, I don't think he ever made eye contact. Not cool, Mr. Sales Manager. I may not be buying a new car, but I am still laying down 15 grand with you and it doesn't make good business to not just shake a hand and express thanks. The finance manager got me a good competitive market rate with approval under an hour. Four year payments came in under the estimated payments we came up with for 48 months. The one thing that wasn't cool here was when I was signing the papers (and you sign a lot), and got to the last one, the price did not reflect the negotiated deal but the original sticker price. Had I not caught it, I would have agreed to several hundred dollars above the agreed price! SO READ THE PAPER WORK AND MAKE SURE THE NUMBERS ARE RIGHT. I don't know if this was an honest mistake or not, but really not something that a customer should even have to think about....that a dealer might not put the right price on the paperwork, that almost brought down this review to a two. They handled the registration, inspection, and contact with the insurance, so I got the car the next morning. Brandon was helpful in explaining the gadgets on the car. In the end, I am happy with my car, I have a good rate and affordable payments and a fair bottom line price considering current market value (Subarus hold their value so high) and I like my car. Lasly, I will say that I reluctant to use Haddad at all because my guy had gone their for a recall on his Subaru and they tried to charge him for reading the code on the car which is a total scam, so my advice to the dealership, don't pull that b.s. because you may make 80 bucks off a rube who doesn't know that fee is bogus and goes along with it but you will lose forever a customer. One of the reasons my partner was hestitant to buy was because of that experience and had I not shopped other dealerships to know that this was a fair buy, we wouldn't have purchased. Honesty is the best policy. More

Awesome salesperson! I recently purchased a Subaru Legacy, better known as Sophia the Venetian Subaru from Andy Cavanaugh. His expertise made me fall in love with her imm I recently purchased a Subaru Legacy, better known as Sophia the Venetian Subaru from Andy Cavanaugh. His expertise made me fall in love with her immediately. Andy is totally customer oriented and when the need arises again Andy is the only one I would purchase from. More