Haddad Subaru

Lease Renewal I had taken out a 42 month lease on an Impreza Sport back in 2013. It had been my first lease of a car and I had been on the fence as to how to procee I had taken out a 42 month lease on an Impreza Sport back in 2013. It had been my first lease of a car and I had been on the fence as to how to proceed with either renewing my lease or buying the car outright. I wanted to figure out which was going to be my most financially stable move to make my pocketbook smile for a change. I had until December 2016, but I recieved an email from Erin Saldarini a couple of weeks ago to come in and discuss my options. I thought I would just go in and figure out what happens come December. I was pleasantly surprised, thank you Erin, to find that not only did it make sense to renew my lease and get another, yes another, Impreza Sport Limited...yes I LOVE this model, but that I would be able to to it NOW and at only a $.04 increase to my current payment. Erin was able to get me the exact car I wanted, yes it came from some distance away, but she made time to be sure and go through every detail of the bells and whistles of my new car - I feel like i'm piloting a space ship with the 2016 model. She did everything need to get me on the road, apart from my one quick phone call to my insurance company. I started this trek on a Saturday and I was on the road by the following Tuesday evening. That's tops in my book. I feel that I can call her at any time and she will find time to help me out. My family are Subaru converts since 2004. My mother started it all with her 2001 Outback, which is still holding its own despite all the hard work and abuse it has taken in this 'snow belt' we live in during those years. I've come to trust the staff at Haddads. They do what they can to help when they can. They have 'user-friendly' hours and a very knowledgable staff. I will continue to refer friends and family to Subaru and the nice folks at Haddads for years to come. SUBARU RULES!! More

LOST AND FOUND! I was in search for a new used car. I had recently lost (basically dead) my old car and was in the area and decided to stop in. I'm so glad I did. Rob I was in search for a new used car. I had recently lost (basically dead) my old car and was in the area and decided to stop in. I'm so glad I did. Rob, was out the door to meet my boyfriend and I , just like that , I'm Getting approved and getting a new used car. I was in shock and was so excited that it happened so fast. I had no other car. Well now I do thanks to Rob. He was friendly and down to earth and really new what I needed. Really glad I went with Haddad. THANK YOU!!. More

Always a great welcome from everyone! Haddad Subaru has always taken care of me and my forester, and with the shuttle service they provide it's a great thing to have! Great service and ev Haddad Subaru has always taken care of me and my forester, and with the shuttle service they provide it's a great thing to have! Great service and everyone there always seems so happy and upbeat, it's a great feeling to have, will for sure by another Subaru from them! More

Rob Schettini is the man! I could not be happier with my experience at Haddad Subaru on East Street in Pittsfield, MA. Talk about making it happen in Julyuary! Can't thank Rob I could not be happier with my experience at Haddad Subaru on East Street in Pittsfield, MA. Talk about making it happen in Julyuary! Can't thank Rob Schettini and his team enough for getting me into a certified preowned 2013 Subaru Impreza. He found the "needle in the haystack" to make my trade-in possible. Excellent customer service, follow through and follow-up all around. I highly recommend Rob Schettini, not only a great salesman but person. Thanks Haddad! More

jimmy is one of the best salesman I've ever dealt with I came to your dealership in 2012 and Jim DeAngelis helped me get into a 2012 Subaru Forester. I came this year December of 2015 and once again Jimmy I came to your dealership in 2012 and Jim DeAngelis helped me get into a 2012 Subaru Forester. I came this year December of 2015 and once again Jimmy was the great salesman that he always has been and assisted me with leasing a 2016 Crosstrek. As long as Jimmy is working at Haddad at Subaru that is where my business will be. great experience with a great group of people. More

Service Dept Friendly staff and professional work. Great attitude in the frigid cold as they were all wearing Hawaii shirts. Thanks for the ride back to work Friendly staff and professional work. Great attitude in the frigid cold as they were all wearing Hawaii shirts. Thanks for the ride back to work! More

Thanks Rob Very happy with my new used car! Thank you for all the help. Will recommend to others in the future that are looking for great service. Very happy with my new used car! Thank you for all the help. Will recommend to others in the future that are looking for great service. More

Robert Schettini,Salesperson Our salesperson, Robert Schettini, was very knowledgable about the car we bought (Hyundai Sante Fe Sport) as well as other models. He was patient and Our salesperson, Robert Schettini, was very knowledgable about the car we bought (Hyundai Sante Fe Sport) as well as other models. He was patient and responsive to our questions and concerns. We never felt pressured, and would be happy to recommend Robert to others. More

Bought a Subaru Forester Our salesperson, Brandon Giroux, was very knowledgable about the car we bought (Subaru Forester) as well as other models. He was patient and responsiv Our salesperson, Brandon Giroux, was very knowledgable about the car we bought (Subaru Forester) as well as other models. He was patient and responsive to our questions and concerns. We never felt pressured, and would be happy to recommend Brandon to others. More

Haddad made us feel special and important All is great. love the car. Our salesperson Mr. Brandon Giroux has taken care of us, and reaches out periodically to check on things….we’re approachi All is great. love the car. Our salesperson Mr. Brandon Giroux has taken care of us, and reaches out periodically to check on things….we’re approaching 3k miles, so we need to take it in for an oil change….I have told several people who keep asking me about the car. I tell them it’s great, or that we love it. If you place the Subaru along the street, and compare a Porsche Cayenne, our Subaru Outback 3.6L 6-cyl that we have, and a black BMW…all similar wagons or suv, black on black, then you can’t really tell the difference…this actually happened last month in NYC...the Subaru looks great, and drives great…even the drivability is comparable to a BMW at 30-70mph, smoother than Audi Q7 too….you get essentially the same cargo space as Audi Q7….and all for ½ the price…that’s what I recently told a neighbor… You don’t get luxuries like side mirrors that move automatically…and the mirror quality when wet or at night don’t seem to work as well…but that’s like complaining that you can’t find the remote to change the channel on your television, when you can simply stand up and walk to the TV and push a button… And at Haddad, it started with the first call and information through Haddad’s website that was up-to-date and real-time. My first impression was with a kind and smart lady who answered the phone when I first called. I believe she is the “Internet” Service Manager. That was unique, I thought. The excellent initial phone service was indicative of the future excellent service. Each sales person, including finance and management, that we met at different times during the sales process were good listeners and fair and helpful. I know that if a business knows how to answer phones, then I could expect quality services from the company. Haddad exceeded our expectations. We started at a different dealership in a different state, researched several websites, and had other options. We decided to do business with Haddad. The quality service was consistent from the beginning to the end of the sales process, including internet, phone calls, in-person visits, timely services, flexibility, electronic communication and follow up, and finance and contract negotiations; in essence, it all made us feel special and important. More