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Haddad Subaru

Pittsfield, MA

4.4
422 Reviews
We have top-of-the-line car repair here at Haddad Subaru and our experts will determine what the problem is, make the necessary repairs with care and efficiency, and get you back on the road as soon as possible. If you want to schedule a Subaru car repair in Pittsfield, fill out our online service appointment form today. Haddad Subaru provides a stocked inventory of certified Subaru car parts if you are looking to perform your own repairs on your vehicle at home. Thanks for checking us out, but there's no better way to get to know us than to come visit us in person. We service all of the Berkshires and Western MA and we're just a short drive from North Adams, Williamstown, Great Barrington, Lenox and Bennington VT.
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652 East Street

Pittsfield, MA

01201

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Showing 422 reviews

April 03, 2017

Service Department The service department was very accommodating and did the MA inspection, oil change and bulb replacement within the approximated length of time. I onl More

by Ng2053
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Rose
Apr 06, 2017 -

Haddad Subaru responded

Thank you for the feedback! We are glad to hear everything went so well! We do apologize that we did not clean the area around the inspection sticker. Please come back and see us if you need anything else!

March 29, 2017

Came home in new car Jim was great got us what we wanted at the right price. I love Subaru's so I will stick with them . They were are friendly and helpful, I recommend a More

by trmwal46
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Jim DeAndelis
Mar 30, 2017 -

Haddad Subaru responded

Thank you so much for the recommendation and shout out! Jim is seriously fantastic at helping our customers out, so he'll appreciate the compliments. We look forward to helping you again!

March 27, 2017

Exemplary Customer Service We just drove home our third new Subaru in under 7 years, thanks to Jimi DeAngelis. While this third time was certainly "the charm, " so were the fir More

by Tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimi DeAngelis
Mar 28, 2017 -

Haddad Subaru responded

Thank you for the wonderful review and feedback, Tim. We’re lucky to have Jimi on our team and we’re glad to hear he was such a great help. We strive to provide great customer service to our great customers! We look forward to seeing you on your next visit with us.

March 17, 2017

Noice! I bought a Subaru XV Crosstrek Premium at Haddad Subaru of Pittsfield. I really like the car. The whole buying process was a relatively easy and enjoy More

by wes1087
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Rote
Mar 21, 2017 -

Haddad Subaru responded

We're delighted to hear you had such a great experience purchasing your new Subaru XV Crosstrek Premium here at Haddad Subaru! It was a pleasure working with you and we are grateful for your business. Thank you and please let us know if we can be of any further assistance!

March 11, 2017

Great Service Today Tried their Express Service today for the first time and what an unexpected pleasure. Quick, courteous and all-around a great experience. I would go b More

by Snitchy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike, Jesse
March 05, 2017

I just started looking we went out for nice leisurely test drive with Matt Rote. discussed the options and safety features of the crosstrek. When it came down to discuss the More

by Sluggo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mote and Mitch Rote
February 28, 2017

Haddad Subaru sales and customer service team Haddad Subaru worked as a team to assist us in the purchase of our new Legacy - I found the entire team to be helpful, willing to accommodate changes More

by A & M- Pittsfield MA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Our primary resource Matt Rote, Chris the sales manager (excellent coordination) and Ian in Finance.
Mar 01, 2017 -

Haddad Subaru responded

We're delighted to hear about the great car buying experience you had with our team! It makes us happy to know they all provided you with the exceptional service we strive for, as your business is very important to us. We look forward to continuing to assist you with any of your future automtoive needs. Thanks so much for working with us and enjoy your new Legacy!

February 26, 2017

Wonderful experience I want to sing the praises of my Subaru salesman Jim DeAngelis. I am a senior citizen and buying a new car was causing me a lot of anxiety. My old car More

by Paula
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The leasing agent
Feb 28, 2017 -

Haddad Subaru responded

Thank you for taking the time to share about your great buying experience with Jim and the Haddad Subaru team, Paula! Ensuring that you get exactly what you want and are comfortable with the entire buying process is important to us. We’re glad Jim could provide an enjoyable experience for you. We’re happy to help with any future car or service needs you may have, and we look forward to the opportunity to work with you again.

February 23, 2017

oil change service dept staff friendly, service fast worth the trip from springfield ma for service will continue to return here for service and purchase next ca More

by louise1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
marisa
Feb 28, 2017 -

Haddad Subaru responded

Thanks for the kind words, Louise! It's amazing to hear that you enjoy our dealership so much that you're willing to make the drive! We look forward to seeing you again in the future!

February 18, 2017

Excellent service. Excellent very proficient . They get me in and out even without a appointment. I will return and refer anyone who has a Subaru to go there for service More

by Highlander02512
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisa Danylieko
Feb 22, 2017 -

Haddad Subaru responded

Thank you for reviewing us! We are so happy that our service team always delivers great service to you and takes good care of your vehicle. We appreciate your continued business!

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