Haddad Kia

When calling KIA you are on hold for a long time & disconnected a few times before getting a real person. Correct that & you get 5 disconnected a few times before getting a real person. Correct that & you get 5 More

Service Ok, had to contact Corp to get a call back from dealership. Once that happened it was OK. Parts quoted me a part I wanted @ $171.00. Wouldn’t let me pay for over phone, had to come to the dealers dealership. Once that happened it was OK. Parts quoted me a part I wanted @ $171.00. Wouldn’t let me pay for over phone, had to come to the dealership, guess that they didn’t trust me, even though I purchased two vehicle’s. Found the same part online for $90.00. No reason to shaft your customers like this. I will buy another KIA but not from this dealership. More

Steven was the one that helped me when I went. He was friendly & everything got done at a good amount of time. He ordered a Lyft for me to go home & go back to pick up my car. friendly & everything got done at a good amount of time. He ordered a Lyft for me to go home & go back to pick up my car. More

Took my vehicle in early though I had an appointment later in the day. Being able to drop it off made it easy for me to get to work on time. Steven had my car ready in an hour! Sadly, my coupon for a d later in the day. Being able to drop it off made it easy for me to get to work on time. Steven had my car ready in an hour! Sadly, my coupon for a discount on the oil change was not applied. Not Stevens fault as another employee checked me out. Hopefully next time the coupon can be honored. More

As a long time customer it would have been nice to reconnect my windshield washer sprayer complimentary instead of charging me $100 toward my warranty 😡😡😡😡😡 reconnect my windshield washer sprayer complimentary instead of charging me $100 toward my warranty 😡😡😡😡😡 More

Took forever but it wasn’t the dealers fault. However once I received my car after the engine swap my car was filthy and almost out of gas. I had just washed it when I brought it in. Also, the engine cov once I received my car after the engine swap my car was filthy and almost out of gas. I had just washed it when I brought it in. Also, the engine cover was in the back seat of my car which makes me question how well everything was put back together. More

It took over an hour for a simple oil change. I was almost late for an appointment when I left. I think that that was way too long for this type of service. It should take an hour at the most. almost late for an appointment when I left. I think that that was way too long for this type of service. It should take an hour at the most. More