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Haddad Kia

Bakersfield, CA

4.2
1,288 Reviews

5445 Gasoline Alley Dr

Bakersfield, CA

93313

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Showing 1,288 reviews

May 15, 2021

I had to wait 2 weeks for an appointment. It took 3 days to do the work, that should of took an afternoon. I also required a new dent in my door while my car was there. (2nd time) More

by Lisa.walter62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nicholas
May 14, 2021

I brought my car in for recall fix. Work was completed timely and Service rep Nicholas called when my car was ready as he said he would More

by jenifere23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas in Service Dept
May 11, 2021

Great customer service. Steve was very personable and went out of his way to take care of me. The entire service staff that I spoke to all treated me very well. More

by Ryan C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pam Waldo
May 10, 2021

Brought my Kia in for maintenance and the service was great. Nic was very communicative and friendly. He kept me updated about the status of my car and answered my all of my questions. I would definit More

by Jaimerz96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nic
May 09, 2021

Had appointment at 10am for oil change and new tires. Car sat in the same spot until 11am. Car wasn’t ready until 1:30pm. For an oil change and tires. More

by Stephen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pam Waldo
May 09, 2021

I was treated very well they listen to what my needs and wants were. The service was fast , all associates nice and respectful friendly will I recommend a friend to shop for a car there. Yes More

by Carolynjones745
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pam Waldo
May 08, 2021

Steve Gonzalez was so polite and on the ball. He made sure I was having done exactly what I wanted done to my car. Beings it was going to be a very long wait he got me a Lyft home and communicated by te More

by carolmarsh1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pam Waldo
May 07, 2021

I brought my car in for service, oil change extra. My air filter and my cabin air filter both needed to be replaced. However, I wasn’t told that, and they didn’t go over the inspection with me. One of my tir More

by Tflowers644
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicolas
May 06, 2021

I brought my car in for a check engine light and 30k maintenance. I got the 30k maintenance went great but my initial problem came back while I was driving home. Service personnel was great but they don More

by wd59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nicholas
May 05, 2021

Sales person David, Sales manager David, the lady who called me from the service department who’s name I can’t recall, Tina in customer service, and Steve in Service who did my paperwork and gave me my k More

by JG3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David, David, Tina, Marlow Wilson, Tina, Steven, Velma, Mike Haddad, Pam Waldo
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