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Haddad Kia

Bakersfield, CA

4.2
1,288 Reviews

5445 Gasoline Alley Dr

Bakersfield, CA

93313

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Showing 1,288 reviews

June 25, 2021

I had the worst road trip from Southern California and was heading to Spokane Washington because I moved here. The car broke down not even 3 hours into the drive and then it worked the next day but broke More

by corytracy7
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vanessa, Tina
June 25, 2021

Can’t tell you how much a an overly satisfied and happy with the customer service technicians at Haddad Kia. I purchased several cars since 2013 and every time I walk in, everyone addresses me by my name, More

by patriciaalonso3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa Marin
June 19, 2021

I DIDN'T LIKE THE SERVICE FROM FROM THE SERVICE DEP. OR THE MANAGER FROM THAT DEP. THEY TOOK TOO LONG FOR DIAGNOSTIC, IT ONLY TAKES 20MINS WITH THE SCANNER More

by Yolva6605
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pam Waldo
June 18, 2021

From the moment I arrived to the service department to the ending of my visit it was exceptional. Staff was very friendly talkative and informant. I couldn’t have asked for a better service from them, gre More

by Chrismtz97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa Marin
June 16, 2021

Vanessa was a big help on getting my warranty engine swap done. Somehow the engine job was completed 5 days before the engine delivery was scheduled. Only problem was waiting two weeks for a rental car autho More

by Woody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa, Pam Waldo
June 15, 2021

Worst Kia dealership and I will NEVER use them again! Service staff are rude and don’t know anything!! My actually rating is a 0… More

by mcglade_chelsea
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Not sure ladies name, last desk on the left in service dept, Pam Waldo
June 15, 2021

I am so please with my recent first Maintenance Check up on my Kia Forte. Thank you Steven for your Professional Touch. My car performs as the day I got it. Thanks Again Mrs. Salina R. Holmes More

by Salina R Holmes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven
June 11, 2021

I took my KIA Sportage in for a safety recall appointment. The Service Tech (Steven) was very friendly and said it could take 1-2 hours. He advised me to go to the showroom and wait. It was very More

by Lindsay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven, Pam Waldo
June 11, 2021

Was welcomed as I got out of my car in the service parking, very friendly and attentive to check in for my appointment. I was signed in and walked over to waiting area and was shown the complimentary More

by nanajojo52
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steven service department
June 09, 2021

When people say they will call u back but end up have 3 or 4 different people calling asking the same question wasting my time. More

by Lex
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pam Waldo
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