Haddad Kia

I had my car oil change and the service was good and they treated me really good with good customer service, I will recommend to anyone treated me really good with good customer service, I will recommend to anyone More

Very unpleasant experience. They broke the clips off of my engine air filter. Left the A/C on when I turned my car on. Did not even inform me that they broke the clips amongst a bunch of other issues. Very my engine air filter. Left the A/C on when I turned my car on. Did not even inform me that they broke the clips amongst a bunch of other issues. Very disappointed with the service. More

I was helped right away and the service was great. Expectations were set and my car was ready in the time frame expected the experience was great Expectations were set and my car was ready in the time frame expected the experience was great More

Took my car in as a walk in because the engine light was turned on, it took 2 weeks to get it back after calling almost every day and always getting little to no information. When they finally found out wha turned on, it took 2 weeks to get it back after calling almost every day and always getting little to no information. When they finally found out what was wrong they gave me minimal information just a price of what it would cost, I denied services. When I went to pick up my car it took over 30 minutes to get it back. At first they couldn’t find my paperwork, then I had to wait to get it back and when I did, my car was extremely dusty and had bird poop all over when I know that’s not how I brought it in, they didn’t even bother to put the fuse box door cover back on and to top it off the person who was driving my car almost hit another car while backing it up. I paid for my diagnostic but the diagnosis itself had literally no valuable information besides what I already knew. I am extremely disappointed and I am never the type to take the time out to even type of review but this time was absolutely needed. Everything was handled so unprofessionally and it was such a mess. I hope you all can do better for your customers in the future. More

Service department was friendly and quick. They kept me posted on the progress of my service for a recall. Checking in and out was a fast process. posted on the progress of my service for a recall. Checking in and out was a fast process. More

If I can give it a zero I would!There was an issue that If I can give it a zero I would! There was an issue that started with my car after it left the service department and I was pretty much told, I was w If I can give it a zero I would! There was an issue that started with my car after it left the service department and I was pretty much told, I was wrong and my responsibility to pay for. More

Purchasing a vehicle at KIA was made very simple thanks to their team. We found exactly what we were looking for at an amazing price, thanks guys! to their team. We found exactly what we were looking for at an amazing price, thanks guys! More

Associates were friendly and reliable. Fast check in and were on time delivering vehicle. So i would recommend any one to come and do service here. were on time delivering vehicle. So i would recommend any one to come and do service here. More

I went in for an oil change and every single person was extreamly amazing and inviting made my visit ver fast and comfortable I would definitely make sure anything I need for my vehicle will be done there! extreamly amazing and inviting made my visit ver fast and comfortable I would definitely make sure anything I need for my vehicle will be done there! More

The worst place to get an oil change. I purchased a Kia there 3 years ago and I have been going to them since then, but the service has tanked. I’ve been told repeatedly 3 times that my car has a recall an there 3 years ago and I have been going to them since then, but the service has tanked. I’ve been told repeatedly 3 times that my car has a recall and that they don’t have the parts so they are “ordering it.” Mind you, this has been going on for months. This past occurrence, I went in for an oil change was told they would do the recall as well, waited 3 hours and was told that they don’t have the parts AGAIN. I basically waited 3 hours for an oil change and I had an appointment! Outrageous! More