Haddad Kia

I very much appreciated my service from KIA❣️❣️ They always take care of me and I strongly recommend them to anyone needing repairs for KIA❣️❣️ always take care of me and I strongly recommend them to anyone needing repairs for KIA❣️❣️ More

Had a leak, did diagnostic to find it was a warranty repair. Weeks to get parts. Took in 0700 Monday 7/12 for an all day, possibly overnight repair. Iasked about a loaner-non available. On Tuesday to repair. Weeks to get parts. Took in 0700 Monday 7/12 for an all day, possibly overnight repair. Iasked about a loaner-non available. On Tuesday told it would be a two day repair and would be done on Friday, possibly Thursday - again no loaner. On Friday still not finished, finally got it on Tuesday. During the week my advisor never initiated & rarely returned my calls for updates. When he answered my calls he would tell Me he would check and get back to me which he didn’t do. When I picked up my car my ac wasn’t blowing cold so I called and was told he would check with the technician to see if adding Freon would help. I’m still waiting for a call. I am in the market for a new car and will probably not get a Kia based on their service department at Haddad Kia More

Just a routine 22500 mileage check up, but as usual Vanessa went above and beyond keeping us informed every step of the way. She knew I needed to be at work by a certain time and even though she could Vanessa went above and beyond keeping us informed every step of the way. She knew I needed to be at work by a certain time and even though she couldn’t guarantee me my car would be ready, she made it happen. She is AMAZING and OUR PERSON at Haddad Kia! More

Every one from the people who answers the phones to the people in service dept were friendly and polite. They listen to my concerns and provided me with clear and easy to understand definition people in service dept were friendly and polite. They listen to my concerns and provided me with clear and easy to understand definition More

I have used Haddad KIA for years, other the a battery replacement KIA are the only ones that have been under the hood of my SUV. I have always been treated with Curtis and respect. My Sorento is a 2007 replacement KIA are the only ones that have been under the hood of my SUV. I have always been treated with Curtis and respect. My Sorento is a 2007 and has been the very best vehicle I have ever owned and plan to drive it awhile longer. That you for the care of my SUV More

Wonderful customer service! I worked with Luis He was Wonderful customer service! I worked with Luis He was very professional and knowledgeable with all my questions I ask him. What made my experien Wonderful customer service! I worked with Luis He was very professional and knowledgeable with all my questions I ask him. What made my experience so nice was that on top of that he was a gentleman, kind and friendly. This dealership really seemed to care about making me happy and they did exactly that. Thank you More

Everyone you speak to is always eager to answer your questions and to meet your needs. The staff is very knowledgeable and friendly and their services are very reasonably priced. questions and to meet your needs. The staff is very knowledgeable and friendly and their services are very reasonably priced. More

I’m really disappointed with the service department. I’ve always had great service in the past. They no longer make appointments, you’re told to just show up. My car was there from 7a.m.- 6p.m.. I called to always had great service in the past. They no longer make appointments, you’re told to just show up. My car was there from 7a.m.- 6p.m.. I called to check on it at 2:30, they hadn’t even started to work on it! I still hadn’t heard from them at 5:45, i called Luis said he had called and left a voicemail. I didn’t receive any call or message, he must have left the message on someone else’s number. When I finally picked it up, they didn’t have one of the filters that it needed, I was told I could go buy one elsewhere and they would install it if I couldn’t do it myself. I asked for them to order the filter, still waiting to hear from them about the filter. They shouldn’t tell you it will only take a couple hours when it’s actually all day. Not to mention, I had taken it the day before and we were told they were too busy, try another day. Please start making appointments again! More

I never have an issue always polite and efficient. However, this past week I went in for an oil change and was told they no long book in advance first come first sever, could possibly take all, and th However, this past week I went in for an oil change and was told they no long book in advance first come first sever, could possibly take all, and that I had barely made it for that days availablilty. I had even asked if there was any way I can get it sooner or by a certain time because I had an appointment in LA, but was told no and they can’t guarantee. Which I was all fine and understanding, till a woman comes in after me for the same service and was accommodated and told they’d have her car done by a certain time because she lived in Delano. My car was not finished till after 5 pm and missed my appointment. Really need to be able to schedule service for reasons like this. More

Great people, great service and would recommend them to anyone! I came in to get my Kia Sorento serviced and the staff took great of my needs and car! anyone! I came in to get my Kia Sorento serviced and the staff took great of my needs and car! More