Haddad Kia

Just a routine 22500 mileage check up, but as usual Vanessa went above and beyond keeping us informed every step of the way. She knew I needed to be at work by a certain time and even though she could Vanessa went above and beyond keeping us informed every step of the way. She knew I needed to be at work by a certain time and even though she couldn’t guarantee me my car would be ready, she made it happen. She is AMAZING and OUR PERSON at Haddad Kia! More

Every one from the people who answers the phones to the people in service dept were friendly and polite. They listen to my concerns and provided me with clear and easy to understand definition people in service dept were friendly and polite. They listen to my concerns and provided me with clear and easy to understand definition More

I have used Haddad KIA for years, other the a battery replacement KIA are the only ones that have been under the hood of my SUV. I have always been treated with Curtis and respect. My Sorento is a 2007 replacement KIA are the only ones that have been under the hood of my SUV. I have always been treated with Curtis and respect. My Sorento is a 2007 and has been the very best vehicle I have ever owned and plan to drive it awhile longer. That you for the care of my SUV More

Wonderful customer service! I worked with Luis He was Wonderful customer service! I worked with Luis He was very professional and knowledgeable with all my questions I ask him. What made my experien Wonderful customer service! I worked with Luis He was very professional and knowledgeable with all my questions I ask him. What made my experience so nice was that on top of that he was a gentleman, kind and friendly. This dealership really seemed to care about making me happy and they did exactly that. Thank you More

Everyone you speak to is always eager to answer your questions and to meet your needs. The staff is very knowledgeable and friendly and their services are very reasonably priced. questions and to meet your needs. The staff is very knowledgeable and friendly and their services are very reasonably priced. More

I’m really disappointed with the service department. I’ve always had great service in the past. They no longer make appointments, you’re told to just show up. My car was there from 7a.m.- 6p.m.. I called to always had great service in the past. They no longer make appointments, you’re told to just show up. My car was there from 7a.m.- 6p.m.. I called to check on it at 2:30, they hadn’t even started to work on it! I still hadn’t heard from them at 5:45, i called Luis said he had called and left a voicemail. I didn’t receive any call or message, he must have left the message on someone else’s number. When I finally picked it up, they didn’t have one of the filters that it needed, I was told I could go buy one elsewhere and they would install it if I couldn’t do it myself. I asked for them to order the filter, still waiting to hear from them about the filter. They shouldn’t tell you it will only take a couple hours when it’s actually all day. Not to mention, I had taken it the day before and we were told they were too busy, try another day. Please start making appointments again! More

I never have an issue always polite and efficient. However, this past week I went in for an oil change and was told they no long book in advance first come first sever, could possibly take all, and th However, this past week I went in for an oil change and was told they no long book in advance first come first sever, could possibly take all, and that I had barely made it for that days availablilty. I had even asked if there was any way I can get it sooner or by a certain time because I had an appointment in LA, but was told no and they can’t guarantee. Which I was all fine and understanding, till a woman comes in after me for the same service and was accommodated and told they’d have her car done by a certain time because she lived in Delano. My car was not finished till after 5 pm and missed my appointment. Really need to be able to schedule service for reasons like this. More

Great people, great service and would recommend them to anyone! I came in to get my Kia Sorento serviced and the staff took great of my needs and car! anyone! I came in to get my Kia Sorento serviced and the staff took great of my needs and car! More

This dealership is the worse Kia I’ve ever been too. I was never provided a loaner car because I lived in another state nor did they accommodate me with rental car service. I paid everything out of my own was never provided a loaner car because I lived in another state nor did they accommodate me with rental car service. I paid everything out of my own pocket after my engine failed due to a recall. I’m out almost $1000 in expenses and Kia has done nothing at all to help me More

Staff was very friendly and helpful. They answered all my questions and I felt like I was being genuinely care for. This was also the first time I've gone to get a service done on my own, so I appreciated th questions and I felt like I was being genuinely care for. This was also the first time I've gone to get a service done on my own, so I appreciated the patience of the staff there. More